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Subscription Pricing Starts
As Low as $650 For Your
Entire Credit Union
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Meet NCUA Training Requirements!
Now Featuring new discrimination modules and updated BSA training.
Proper training for your credit union's volunteers and staff is essential! In 2010, NCUA released a new proposal that would mandate a federal credit union’s board of directors to be trained to fully understand their fiduciary responsibilities.
Click here to view the proposal.
NAFCU’s Online Training for Volunteers and New Staff is the affordable and convenient way to educate your credit union’s board members and new hires. One low subscription price gives your ENTIRE credit union access for 365 days!
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For a sneak peak of the training,
click here to watch the demo!
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Quick Links
“NAFCU’s Online Training program is very
well done! It contains great information at just the right level and length, and has been very effective for us. The information has also been useful as we develop a relatively new risk management function at Campus Federal. “
- Jane Verret, VP - Risk Management
Campus Federal Credit Union, $435M
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You Will Benefit From:
1) Unlimited Access
Your entire credit union will have one full year of unlimited access to all training modules.
2) Affordable Pricing
Subscription pricing is based on the size of your credit union.
3) Essential Education
The modules cover essential BSA and asset liability training along with overviews of the regulation and examination of credit unions.
4) Optional Testing
At the end of each module, participants have the option to benchmark their understanding of the material.
5) Instant Documentation
You’ll receive a full transcript of the content that can be used to document training with your examiner.
6) Group and Individual Settings
Each training module has flexible “group” and “individual” settings to choose from.
7) NAFCU’s Compliance Seal of Approval
All content is developed by the knowledgeable industry experts in NAFCU’s Compliance Division.
8) New Staff Challenge Solved
Included with your subscription are four staff training modules, perfect for acclimating new employees to credit unions, training them on BSA, privacy, security, ID theft and share insurance.
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16 Essential Training Topics
The Updated BSA Modules are Ideal for Helping Your Credit Union
Meet its Annual BSA Training Requirements!
Board and Committee Member Training
1) The Nature, Foundation and Organization of Federal Credit Unions (33 minutes)
2) The Role of a Federal Credit Union’s Board (34 minutes)
3) The Role of the Supervisory Committee (33 minutes)
4) Ethics and Fiduciary Duties (26 minutes)
5) The Regulation of Federal Credit Unions (23 minutes)
6) The Examination of Federal Credit Unions (38 minutes)
7) Risk Management (36 minutes)
8) Privacy, Security and Identity Theft (19 minutes)
9) The Bank Secrecy Act, Money Laundering and Financial Crime - Updated! (44 minutes)
10) Asset Liability Training (35 minutes)
11) Discrimination Issues for Credit Unions - New! (32 minutes)
New Employee Training
1) Introduction to Credit Unions (33 minutes)
2) Bank Secrecy Act Training (44 minutes)
3) Privacy, Security and Identity Theft (19 minutes)
4) Share Insurance (26 minutes)
5) Discrimination Issues for Credit Unions - New! (32 minutes)
Detailed Outline for your NCUA Examiner
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One Year Subscription Pricing
30-day money back guarantee!
NAFCU Members Pricing
| Assets |
Yearly Subscription Price |
| Less than $50M in assets |
$650 |
| $51M to $500M in assets |
$1300 |
| $501M to $1B in assets |
$1950 |
| More than$1B in assets |
$2600 |
Nonmember Pricing
| Assets |
Yearly Subscription Price |
| Less than $50M in assets |
$1300 |
| $51M to $500M in assets |
$2600 |
| $501M to $1B in assets |
$3900 |
| More than$1B in assets |
$5200 |
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System Requirements
All you need is a computer and an Internet connection and your credit union’s staff and volunteers are on their way to learning. The faster your Internet connection, the faster the modules will load. You’ll need Flash Player 6.0.79 or later, free to download at www.adobe.com/go/getflash, Acrobat Reader, free to download at http://get.adobe.com/reader/ and one of the following browsers:
Windows: Internet Explorer 6, Internet Explorer 7, Firefox 1.x and later, Safari 3, Google Chrome, Opera 9.5 Macintosh: Firefox 1.x and later, Safari 3 Linux: Firefox 1.x or later
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Frequently Asked Questions (FAQs)
How do I purchase the program?
You can purchase it online at www.nafcu.org/training. Or you can contact our member services division for assistance at (800) 344-5580.
Do individual employees or officials have to sign up to use this training program?
No. Once you purchase the training program, NAFCU will provide your credit union with a username and password to access the training modules. (You’ll be able to change the username and password, should you wish.) Simply forward the web address, username and password to whomever you want to use the training. There’s no need to purchase individual licenses for everyone at your credit union.
How long does a subscription last?
You have access to the training program for one year following purchase. For example, if you purchase it on June 1, 2009, you can use it until June 1, 2010.
We’ll be using some of the group training programs for large groups. How can I receive handouts?
Handouts are built into each module. Start the module and click on the “attachments” icon in the upper right-hand corner. Then click on “Handouts” to access a printable handout. You can also click on “Transcript” to print a transcript of the training session, if you wish.
Must our volunteers take the test at the end of the individual training sessions?
No. There’s no explicit requirement for your volunteers to do so. However, the test is there in case your credit union wishes to use it. Once the volunteer/official takes the test, he or she should print out a copy of the test results. Or they can cut and paste the results and email them to the appropriate person at your credit union.
Some users of this program may be hearing impaired? Is there a transcript?
Yes. A transcript is built into each module. Start the module and click on the “attachments” icon in the upper right-hand corner. Then click on “Transcript” to access a printable transcript.
Can our members use the training programs?
I don’t see why not. For example, you may have someone who is interested in serving on a volunteer committee. They may have questions about credit unions, though. Feel free to give such persons access to the training sessions if you think it will help them. Again, use the training sessions to benefit your credit union as you see fit. Personally, I think many of the volunteer sessions could benefit credit union management.
How are the individual and group training programs different?
Individual training sessions allow the user to navigate back and forth within the presentation. The individual sessions also have interactive portions, as well as quizzes. The group sessions were designed for group settings. The screen is larger, the sessions move forward automatically, and there isn’t a quiz. You are able to print handouts and a transcript from both sessions, however.
What can we use to help us document this training to show examiners?
NAFCU has provided a detailed outline for each training session. All outlines are combined into one document. Simply keep this document on-hand should examiners want to know the breadth/scope of your training program. We also provide training “sign-in” sheets for both individual and group training modules. All of these documents can be downloaded form the “toolkit” section on the training module homepage.
The type size in the notes section is very small. What can we do?
Click on the handouts icon within the presentation you are viewing. You’ll be able to download a transcript that is much easier to read.
What is the volunteer training program based on?
With its 2006 Federal Credit Union Bylaws, NCUA noted its thoughts on volunteer training. It stated the following: “Federal credit unions must establish a policy to address training for newly elected and incumbent directors and volunteer officials, in areas such as ethics and fiduciary responsibility, regulatory compliance, and accounting.” The training program is designed to meet the letter and spirit of that guidance.
My password does not work. Can you help?
When your credit union purchased the NAFCU Training Program, it was able to select a username and password for use when logging into the program. Contact your credit union’s training coordinator to obtain this information. Or you may contact NAFCU’s Member Service Center at 800-344-5580 during regular business hours. (9 a.m. to 5:30 a.m. EST.)
Since there's only one user name and log-in, can more than 1 person at our credit union use the training program at the same time?
Yes. There's no limit regarding how many employees or officials can view modules at any one time.
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