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CMC
Stephanie Polen | 812.421.1322 ext. 2573
New Podcast!
Using Portfolio Analytics and Marketing Tools to Grow your Credit Card Business
Overview
CMC is a leading provider of services for financial institutions and retailers for credit card, debit card, merchant, and private label programs. We are an experienced industry leader specializing in the delivery of superior quality servicing solutions to both domestic and international clients.
We help credit unions grow. This is our specialty. CMC’s experienced professionals are focused on creating customized solutions that will enable us to handle your cardholders’ transactions correctly and efficiently. Our multi-platform technology functionality allows us to deliver world-class products at the service levels your members demand and deserve.
Download CMC Corporate Overview.
Services
Our Complete Card Solution is great for smaller credit unions. We make it easy for you to get up and running by providing standard terms, etc.
Our Custom Solutions are ideal for credit unions who already have 10,000 account holders or who can get there fast. Your portfolio is unique. CMC’s strategic difference is our ability to be flexible and fully equipped to formulate solutions for a diverse cross-section of clients. We are much more than a third-party vendor ~ we are stakeholders in your success. Our technology solutions coupled with service to our clients is what makes us a valuable partner with your institution.
Services We Provide
- Inbound Customer Service
- Outbound Teleservicing
- Collections
- Application Processing
- Chargebacks
- Security/Fraud
- Platform Solutions
- IVR
- Technology Solutions
- Customer Correspondence and Imaging
- Marketing Services including Rewards
- Business Analytics
Clients We Serve
- National Credit Card Issuers
- National Private Label Card Issuers
- Community and Regional Financial Institutions
- Non-Financial Institutions requiring Contact Center services
Products We Support
MasterCard, Visa, and Discover Network Credit Cards
• Consumer
• Commercial
MasterCard and Visa Debit Cards
Private Label Credit Card
Retail House Account Cards
Health Savings Accounts (HSA)
Home Equity Line of Credit (HELOC)
NAFCU Member-only Benefits
Complimentary portfolio performance analysis. No setup fee for rewards program on new or existing credit card programs – a $5,000 savings.
Listen to a Podcast
Effective Collections for Turbulent Times
with CMC's Vice President of Risk Operations,
Dave Clune
Successful Marketing Strategies for Your Payment Products
Ten Best Practices for Credit Union Call Centers – Hear Kevin Linde, VP of Operations at CMC, discuss ways to increase call center effectiveness
Watch a Webcast
Did you miss these Webinars?
The Life of a Counterfeit Card — and How You Can Stop It
Watch the recording and
download the presentation slides.
Successful Marketing Strategies for Your Payment Products
Download the recording* and presentation slides.
*Please note the presentation will begin at approx. one minute, twenty seconds.
News
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"Second Chances Part III: Managing Your Portfolio Through Growth and Marketing"
