Credit Union Job Opportunities

Below is a listing of open credit union job opportunities submitted by NAFCU member credit unions.To include a job opening on this site, please send the description to NAFCU's Vice President of Membership and Sales Catherine Safady at 703-842-2209 or csafady@nafcu.org.


Accounting Specialist - Arlington Community Federal Credit Union (ACFCU)

Arlington Community Federal Credit Union (ACFCU), a $220 million dollar credit union located in Arlington, Virginia, has an immediate opening for a full-time Accounting Specialist to join the Accounting team. The incumbent will be responsible for the following:

  • Process accounts payable items timely and maintain records.
  • Process and balance share draft exceptions
  • Process daily return items from the Federal Reserve
  • Process cash letter adjustments in a timely manner.
  • Ensure that cash letters were submitted accurately daily.
  • Settle cashier checks, money orders and traveler checks daily.
  • Process the daily Visa settlement.
  • Monitor and respond to accounting desk tickets as necessary.
  • Record manual checks received on behalf of the credit union each month for CD Rate Line and other monies received.
  • Reconcile and resolve any outstanding issues with respect to Teller Cash Dispensers.
  • Process incoming/outgoing domestic/international wire transfers for members on a daily basis.
  • Download and arrange for payment of the Route 66 Auto Warranty Invoice each month.
  • Run and verify audio checks, audio draft copy and stop payment on a daily basis.
  • Perform non-monetary maintenance as necessary on Visa accounts (Change card status code, rush a card order, change credit limit, change debit card balance, authorize foreign transaction, add/delete secondary user, set up bankcard auto pay).

Required Knowledge and Skills

  • The successful candidate must possess a minimum high school diploma and 1-2 years of related experience.
  • Must be detail orientated and possess strong analytical and problem solving skills.
  • Proficiency in the use of personal computers and related electronic processing equipment; strong working knowledge of spreadsheet, database, and word processing applications (Microsoft Excel and Word preferred).
  • Symitar experience and/or additional specialized or technical training in accounting are a plus.
  • Experience in a Credit Union or other financial institution strongly preferred.

To apply, please visit: https://home.eease.adp.com/recruit/?id=729281

Posted 2/2015


Accountant - Northern Credit Union

Looking for an Opportunity to Grow in Accounting?

We are looking for individuals with leadership aspirations to join our Accounting team! Are you an individual who:

  • Is excited for the opportunity to join a team of professionals that are dedicated to improving the lives of our members, their families, and communities?
  • Looks for an environment that is challenging and provides development opportunities?
  • Aspires to build mutual value relationships by delivering the Standard of Excellence in member service?
  • Is self-motivated and driven to deliver high-quality products and services ethically and honestly?
  • Excels in a progressive, fast paced work environment?

If you answered YES to all of the above questions, then we're eager to discuss an excellent career opportunity with you! As a  premier employer, Northern offers a competitive compensation plan; an enthusiastic, team-oriented environment; exciting growth opportunities; a comprehensive training program; and an outstanding benefits package including: medical, dental, vision, life and disability, tuition reimbursement, paid vacations, an incredibly generous 100% company paid pension plan, a profit sharing program, and much more!

Responsabilites:

We are seeking a dynamic, self-motivated, career-minded professional to join our Accounting team with the vision, passion, and ability for exceeding the expectations of our member-owners. The ideal individual will have accounting and finance analytical skills with a desire to grow with our organization. The ideal individual will be responsible for organizing and coordinating the staff activities of the Accounting Department. Key responsibilities include: leading and coordinating the annual budgeting process, preparing monthly financial reports, completing quarterly 5300 Call Reports and other regulatory reporting, providing analysis and recommendations; coordinating the preparation, collection, and distribution of reports required for audit and regulatory examinations, and assisting with the ALM and treasury function.

Qualifications:

The successful candidate must exhibit exceptional communication skills with a strong internal and external member focus; demonstrated analytical thinker, independent but able to work in a team environment, and strong proficiency with PC spreadsheet programs, and other financial software. The minimum qualifications for this position are a B.S. Accounting or Finance with 3 - 6 years of position related experience. Special consideration will be given to applicants with financial institution experience.

Interested?
Apply on our website: www.mynorthern.com or at any of our branch locations!

Northern Credit Union is an Equal Opportunity Employer

Posted 2/2015


Financial Advisor - Northern Financial Services

A progressive, fast-paced local financial institution currently has an opening for an experienced Financial Advisor to join our retail investment services team at Northern Financial Services. Are you an individual who:

  • Is a self-starter who likes to take initiative to meet client's financial needs?
  • Aspires to build mutual value relationships through an entrepreneurial approach?
  • Is self-motivated and driven to deliver high-quality products and services ethically and honestly?
  • Is passionate and well-versed in financial planning services?
  • Likes to work independently yet collaboratively with other team members?

Then we have a role for you that role affords tremendous upside in earnings potential and career growth in a growing business segment.

Financial Advisor

The Financial Advisor is responsible for developing and building relationships with new and existing clients through building a strong referral network and by taking a proactive approach to business development. Through a collaborative approach, the key individual will assess, assist and advise clients on their current finances and future financial goals. The ideal applicant will develop a strategic business plan in conjunction with other financial advisors on the team and will utilize technology to provide excellent service to clients; as well as ensure overall business practices are compliant with state and federal rules and regulations.

The ideal candidate will demonstrate a strong work ethic, superior organizational skills, and strong communication skills and a superior consultative approach. The position requires strong interpersonal and teamwork skills; as well as an ability to work independently.  The individual must have a Bachelor's in Finance or a similar field; FINRA Series 7, 66, 65 & 63 licenses; Life, Health, Disability, Long Term Care Insurance licenses required. A major advantage will go to candidates with the following licenses:  CERTIFIED FINANCIAL PLANNER™ certification, CHFC, and other designations. Candidates will be able to obtain any lacking licenses or certifications within one year of employment.

Interested?
Apply on our website: www.mynorthern.com

Equal Opportunity Employer

Posted 2/2015


Business Development Manager - San Antonio Federal Credit Union (SACU)

San Antonio Federal Credit Union (SACU), a leading financial institution, seeks a Business Development Manager to join Team SACU!

Qualification:

  • Bachelor's degree or equivalent work experience required
  • 3 - 5 years of experience managing a team, ideally sales-oriented team
  • 3+ years in developing and successfully managing sales processes is required
  • Previous experience in credit union select group business development is desired but not required
  • Demonstrated ability to understand competitive opportunities/threats and balancing against internal strengths & weaknesses to develop and execute successful plans that realize the opportunity
  • Proven ability to influence cross-functional teams without formal authority
  • Knowledge of how to develop business-to-business marketing and sales programs that acquire and deepen relationships with organizations is ideal
  • Possess a valid Texas drivers' license
  • Proven expertise in creating processes and strategies that increase efficiency and effectiveness of sales and relationship deepening efforts
  • Desire to structure and improve systems that design and produce sales (willingness to reengineer from scratch)
  • Knows how businesses work; understands how business-to-business strategies and tactics work in the marketplace
  • Uses rigorous logic and methods to solve difficult problems with effective solutions
  • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment
  • Can effectively cope with change; can shift gears comfortably
  • Must be highly professional with the ability to represent SACU at various public functions in the credit union and business community
  • Ability to work with minimal supervision
  • Ability to manage, supervise, and lead others to achieve desired results
  • Strong verbal/written communication skills
  • Computer skills to include word-processing, presentation, spreadsheet, email software
  • Some travel within San Antonio and Houston will be required

Hours:
Monday- Friday: 8:30 a.m. – 5:30 p.m.

Duties:

  • Create and then effectively & efficiently manage a sales pipeline which identifies and then converts prospective businesses and organizations into select groups in SACU's field of membership, including but not limited to, target select group profile, lead generation, sales planning, need identification & solution creation for select group conversions, select group sales and engagement activities, and ongoing select group account management
  • Develop processes to identify opportunities within select group base to increase member sign-ups and engagement, and working in collaboration with your peer, the Select Group Member Development Manager, to capitalize on these opportunities through new member and existing member engagement events / communications
  • Monitor SACU's performance in existing underserved markets versus plans, identify & evaluate potential risks related to meeting committed plans in underserved areas, and coordinate proposals to mitigate performance risks in underserved areas
  • Create processes to identify unmet product, channel and service needs from select group entities and funnel those needs to the Select Group Member Development Manager; assess and identify product & service sales opportunities among your select group base given objectives relayed to you by the Select Group Member Development Manager

SACU is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status. SACU is a Federal Contractor.

PLEASE USE THIS LINK TO APPLY: http://www.sacu.com/Careers/Openings

San Antonio Federal Credit Union (SACU) is the place where true craftsmanship and potential are seeking to meet in the financial services industry, focusing on serving and building meaningful relationships with members. The credit union is looking for employees who share like values and, more importantly, are dedicated to a purpose-driven mission. Chartered in 1935, SACU is a $2.7 billion credit union serving 250,000 members in 43 states across the U.S. Headquartered in San Antonio, the not-for-profit, member-owned financial cooperative offers competitive products and services from 16 San Antonio locations, one in Houston and nationally through its manufactured home lending division, CU Factory Built Lending.

SACU is an Employer of Choice

When you join SACU, you're not just joining another organization. You're joining a community-minded financial cooperative with a national presence, guided by a mission of service to its members.


Sr. Collections Specialist - Arlington Community Federal Credit Union (ACFCU)

Arlington Community Federal Credit Union (ACFCU), a $220 million dollar credit union located in Arlington, Virginia, has an immediate opening for full-time Sr. Collections Specialist to join the Collections team in Falls Church, VA.

The Sr. Collections Specialist will follow detailed and standardized procedures in maintaining accurate collections and recovery records. The agent performs a variety of duties related to the collection and recovery functions in accordance with Arlington Community FCU policies and procedures and in compliance with all Federal, State, NCUA and other regulatory agencies rules and regulations. The agent will respond to questions and/or provide information upon request from both internal and external members and process requests/transactions, as appropriate. The agent will work directly with outside collection agencies and attorneys to achieve maximum recovery on assigned accounts.

ESSENTIAL FUNCTIONS:

  • Assist with day to day operations of a team of collection representatives.
  • Plans, directs, supervises and evaluates work flow.
  • Coordinate work activities to achieve the volume expected to meet the operational requirements.
  • Lead, train and coach collection team on day to day problems on a regular basis.
  • Works directly with outside agencies to achieve maximum recovery on collateral repossessions and charged off accounts.
  • Repossess vehicles, process redemptions and monitor disposal of vehicles.
  • Assist with obtaining vehicle titles and SIFs as necessary.
  • Reviews and monitors bankruptcy filings and update member records.
  • Files proof of claims and reaffirmation agreements.
  • Attends 341 meetings as credit union representative/ Attends other court hearings as a witness for the credit union.
  • Recommends loans, operational and courtesy pay accounts for charge off.
  • Investigate and corrects discrepancies on member's credit bureau report using e-Oscar.
  • Contributes to effective credit union security by monitoring all collection functions insuring that they are secure at all times.
  • Perform other related duties as assigned by the collection's manager.

EDUCATION/SKILLS:

  • High School Diploma or GED Required
  • Minimum (3) years experience in post charge off collections and recovery in a credit union/ financial institution or collection agency is required.
  • Must be proficient in the use of Microsoft Office Professional, PACER, e-Oscar and Accurint.
  • A working knowledge of the Fair Debt Collection Practices Act and bankruptcy laws is essential.

* Bilingual Spanish is a preferred. Symitar experience is a plus.
** Schedule: Must be able to work between the hours of 8:00 AM and 6:00 PM and alternating Saturday mornings.

To apply, please visit: https://home.eease.adp.com/recruit2/?id=12391891&t=1

Posted 2/2015


Director of Retail Services - Sussex County FCU

Sussex County FCU with assets of $250 million is seeking an experienced individual to direct our Branches and Member Service Center. Please send resume to hr@sussexcfcu.com. SCFCU has a smoke-free hiring policy.

The Director of Retail Services oversees the administration and efficient operation of four full service branches and our Member Service Center which includes a pool of Remote Tellers and a small Call Center. Responsibilities include operations, product sales, member service, and security and safety in accordance with the Credit Union's objectives. Ensures consistent policy adherence, compliance with regulations, and procedural execution. Monitors member service results, and leads member service escalations to successful outcomes. Provides strong leadership, training and supervision to member service staff; delegate's day to day operations to subordinate managers and other branch team members; leads talent recruiting and staff development.

Essential Duties and Responsibilities:

  1. Develops and attains Branch and MSC Sales and Service goals through the development of comprehensive and measurable sales and service activities.
  2. Provides training, coaching and development to subordinate managers. Ensures that organizational tools are available to support these efforts.
  3. Supports cross-department sales in consumer and mortgage loans.
  4. Ensures personnel are trained and knowledgeable on all products and services and are delivering service that meets very high service standards.
  5. Provides oversight to ensure that all operations are performed and completed accurately.
    • Ensures that all branch operations and audits are performed consistently and in compliance with policies, procedures and guidelines.
    • Maintain daily contact with branch managers, providing support, input, feedback and guidance concerning their daily operations.
    • Monitor branch activity, including number of transactions, volume, teller errors, cross sell results, loan volume, sales, and new accounts.
    • Gather the necessary information to compile branch and MSC reports on sales, branch activities, call center activities, and express teller activities.
    • Develop, implement, and maintain operational procedures and quality control programs to maximize efficiency and quality of work while ensuring the highest quality of member service and satisfaction.
    • Respond to technical and operational questions or problems from credit union staff and make appropriate referrals, recommendations, suggestions, etc.
    • Intervene, where necessary, in complex or problematic member questions or problems.
  6. Interviews, hires, schedules, trains, assign work to, evaluate, and authoritatively recommend the discipline and discharge of subordinates in accordance with the Credit Union's policies and applicable laws.

Education, Training and Experience:

  • Bachelor's degree from an accredited college or university in relevant field.
  • Minimum of five years of branch management experience in a financial institution.
  • Minimum of five years in the areas of sales, service, and operational management.
  • Strong knowledge of core processing system- Episys experience preferred.
  • Thorough knowledge of regulatory, policy and compliance issues.
  • Excellent verbal and written communication skills.
  • The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust, in addition to normal courtesy and tact.
  • Thorough knowledge of human resources issues, including performance management and progressive discipline.
  • Embraces modern technology and is willing to learn/adapt business practices towards that technology while maintaining high standards of customer service.

Posted 1/2015


Collections Manager – Keys Federal Credit Union

Location: Key West, FL

Keys Federal Credit Union is seeking a Collections Manager to manage our collections department. The Collections Manager manages the risk and collection activities related to delinquent consumer accounts, ensuring the delinquency level of the credit union remains below appropriate levels. Manages and supervises staff in the collection of all accounts, repossession of secured property and real estate, and maintenance and sale of secured property and real estate. A thorough knowledge of collection regulations and compliance is required. Responsible for the strategic direction and operation of the collection function of the credit union to assure effective delivery of needed financial products and services to members.

Primary Responsibilities/Accountabilities:

  • Monitor collection efforts to ensure that loan delinquency and loan losses are minimized and recoveries are maximized.
  • Manage all activities relating to the collection of delinquent automobile, real estate, Visa, consumer and negative share accounts to minimize loan loss; making proactive adjustments in processes as needed.
  • Initiate the repossession/foreclosure and collateral disposition processes. Review on-going loss mitigation activities ensuring regulatory and investor compliance through all stages of the loan resolution process.
  • Maintain quality control and ensure attainment of department service levels. Monitor individual telephone calls and perform periodic review of completed transactions to ensure quality and consistency of service provided to all internal and external members.
  • Negotiate and propose settlements, modifications, workouts or short-sale requests to evaluate exposure to loss and minimize potential losses.
  • Review, recommend and initiate foreclosure action in compliance with Federal, State, local and contractual regulations.
  • Review and evaluate Credit Union position as related to bankruptcy filings; Minimize losses where feasible.

Job Requirements:

  • Minimum 5 years of current experience in collections with a focus on Visa, Consumer, and Real Estate collections.
  • Experience working with first and third-party agencies, repossessions, foreclosures, OREO and Mortgage Investor Delinquency Reporting.
  • Minimum 5 years of supervisory experience.
  • AA Degree or equivalent work experience.
  • Ability to use a PC with Microsoft Office programs, including Word, Excel and Outlook.
  • Successful candidate must have strong written and verbal communication skills at multiple levels within the organization as well as with external stakeholders.
  • Ability to tactfully question or actively listen and negotiate effectively with members, employees/departments, to determine specific needs and solutions.
  • Ability to correctly interpret and implement written and verbal directions
  • Excellent analytical abilities to review all loan detail, and member issues to recommend possible workout solutions.
  • Prioritize workload based on mandatory requirements and member service level agreements.
  • Strong analytical skills required with a high degree of accuracy.
  • Ability to work flexible hours as needed.
  • Ability to work well under pressure.
  • Positive attitude and team-oriented.

To apply, please visit our website at http://www.keysfcu.org/keys_career.php.

Posted 1/2015


Member Services Representative - Washington Gas Light Federal Credit Union

We are looking for an experienced Member Service Representative to perform a broad range of member service activities. This position will be responsible for providing quality member service, cross-selling credit union products and services, processing and balancing each day's transactions and verifying cash totals. Applicant should be able to respond to questions and/or provide information upon request from members in person and over the telephone. This position requires the chosen applicant to possess strong verbal, written, interpersonal communication skills and the ability to represent the credit union in a courteous and professional manner.

Education and Experience Requirements:

  • High school diploma or equivalent (GED)
  • Minimum twelve months financial institution experience
  • Previous teller, member service, loan processing and call center experience preferred
  • PC proficient including Microsoft Word, Excel, and Powerpoint
  • Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: CRT, PC, fax, copier, telephone, postage machine, etc.
  • Bilingual speaking preferred

If you are interested in joining our team, submit a resume to the attention of Human Resources via FAX at 571-499-4754 or email sjohnson@wglfcu.org. Please be sure to specify the position that you are applying for in the subject line. No phone calls please.

Posted 1/2015


Senior Vice President, Lending - Tinker Federal Credit Union (TFCU)

Located in Oklahoma City, OK, Tinker Federal Credit Union (TFCU) is Oklahoma's largest credit union (over $3B in assets) and has been named as a "Top Workplace" for the state. TFCU has just announced its search for a vibrant, service oriented individual who has a keen grasp of current lending trends and the commitment to serve as the Senior Vice President (SVP), Lending.  This position will be an integral part of the Senior Management Team, working collaboratively within the organization. The SVP, Lending will be required to energetically adapt to lending environment changes, develop innovative lending products/programs, including electronic services, which ensure the best of service to our members and successful achievement of corporate objectives.

Requirements/Qualifications:

  • Bachelor's degree (B.A.) from a four-year college or university in Business or related field
  • 10 + years related experience in credit lending, loan administration & Indirect Auto Lending
  • Thorough understanding of collections, credit administration, federal, state & local laws/regulations pertaining to lending
  • Working knowledge of accounting procedures, regulatory & legal issues related to all areas of responsibility
  • Resilient understanding of both consumer and business lending in a credit union and changing lending environment

TFCU is committed to the success, development, and long-term engagement of its employees and offers a competitive compensation/benefit package to include: Salarycommensurate with applicable experience, Medical/Dental/Vision Insurance, Flexible Spending, Annual Leave, 10 paid Holidays, Life Insurance, 401(k) + co. matching, and Target Benefit.

Apply online: www.tinkerfcu.org

Credit verification will be evaluated prior to interview. Educational, employment, and professional certifications will be verified for final candidates. Selected candidate is subject to substance/alcohol testing. NO PHONE CALLS PLEASE. We promote a substance-free workplace: "Equal Opportunity Employer, M/F/Disability/Veteran"

Posted 1/2015


Miramar Federal Credit Union

Credit Union Accounting Help Wanted
Are you a credit union accountant? A credit union supervisor? A credit union financial analyst?

If you love numbers, love people, love to serve members, have an Accounting degree or a position in Accounting within the Credit Union industry, you may be what we are looking for! Join our credit union family and be a part of our challenging and re-evolving Accounting and Finance team!

We are a 62 year old mid-size Credit Union with one of the highest capitals in the San Diego county. Our salary and benefits are very competitive and our 401(k) may very well be one of the best in the nation. Our location in San Diego, California, has a very enjoyable mild and sunny weather throughout the year! We have a happy staff and value our work and the services we provide our members.

Send us your resume and salary requirement at hrd@miramarfcu.com and if we feel you have what it takes to join in our success, you will definitely hear from us. Thank you in advance!

Posted 12/2014


Mortgage Loan Originator - Andrews Federal Credit Union

50% at Springfield location, 50% at Suitland, MD location

Andrews Federal Credit Union is seeking an experienced Mortgage Loan Originator to work in our new Springfield Town Center Office. Responsible for originating, processing, and closing mortgage loans in compliance with applicable laws and regulations. Protects member funds while generating quality loans for the credit union and its members.

MINIMUM REQUIREMENTS:

Requires three years lending experience, with preferably one year in a mortgage underwriting environment. Must have working knowledge of FHA, VA and conventional guidelines for mortgage loan origination as well as applicable laws and regulations related to lending (e.g. Truth-in-Lending, HMDA, RESPA, ECOA, Fair Credit Reporting Act, and Bank Secrecy Act). Knowledge of FICS mortgage origination and servicing software preferred. Must have strong PC skills including word processing and spreadsheets. Must have excellent organizational, verbal and written communication skills. Must be detail oriented.

REGULATORY REQUIREMENT: Must be registered or be able to successfully register as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System and Registry, and to obtain and provide the associated identifier. Must be able to maintain this registration and renew annually as required.

Andrews Federal's Headquarter is located just off the Capital Beltway, adjacent to the prestigious Andrews Air Force Base in Suitland, Maryland. Our Northern Virginia location is in the newly renovated Springfield Town Center.

Apply online at www.andrewsfcu.org.

EOE – M/F/D/V

Posted 12/2014


Sr. Human Resources Generalist - Andrews Federal Credit Union

Sr. Human Resources Generalist Opportunity available with Andrews Federal Credit Union. We seek an experience HR Professional with a Bachelor's Degree in Business Administration, Human Resources or related field with four to five years experience in a Human Resources environment. PHR Certification is preferred. General knowledge of federal and state laws and regulations governing employment and benefits administration. Excellent PC skills to include word-processing, spreadsheet and database software. Excellent verbal and written communication skills. The ability to maintain confidentiality. Apply online at www.andrewsfcu.org

Posted 12/2014


AVP of Internal Audit – Apple Federal Credit Union

Location: Fairfax, VA

Apple Federal Credit Union, a $1.9 billion NOVA credit union seeks a AVP of Internal Audit to supervise and coordinate internal audits designed to protect the assets of Apple Federal Credit Union. The AVP of Internal Audit oversees the Loan Quality Assurance Department, which evaluates the quality of consumer loans and verifies compliance with established lending policies and procedures. This position also oversees the Compliance Auditors, who are responsible for conducting internal audit activities designed to ensure compliance with applicable laws and regulations and to protect the assets of the Credit Union. Our benefits package includes: paid time off, health & dental insurance, supplemental vision, 401(k) savings plan, defined benefit plan & much more! Satisfactory credit and background check required. To apply, visit our website at www.applefcu.org/Appleweb/Careers.

Duties and Responsibilities:

  • Develops and implements the annual audit plan. Ensures that audit programs include testing of compliance with laws and regulations and credit union policies and procedures.
  • Assigns and supervises audits/projects to evaluate the design and operating effectiveness of systems and controls which protect the assets of Apple FCU. Manages audit projects to make certain the level of performance consistently meets or exceeds agreed upon expectations.
  • Ensures audit work papers are completed and safeguarded, and communicates the results to the appropriate members of management and the Supervisory Committee.
  • Oversees the Loan Quality Assurance Department, which audits consumer loans originated in the branches, Call Center, and Consumer Lending for adherence to lending policies and procedures.
  • Directs the Credit Dispute process, ensuring disputes submitted by members are handled promptly, efficiently, and in accordance with the Fair Credit Reporting Act.
  • Reports to the Supervisory Committee on a quarterly basis to assist in their mandate to evaluate the adequacy and effectiveness of internal control and raise the level of quality of the credit union.
  • Supervises the work of department staff; provides ongoing coaching and timely performance feedback, sets goals and institutes development plans, completes timely performance appraisals, takes corrective actions when appropriate, and monitors progress towards the completion of goals and development plans.
  • Partners and consults with management by identifying opportunities to mitigate risks in major business process segments and workflows.
  • Contributes to the growth of Apple FCU by making appropriate recommendations designed to safeguard assets and decrease the risk of loss. Improves efficiency by reviewing new functions, systems, or products being implemented in the credit union and makes appropriate recommendations for internal controls.
  • Interfaces with NCUA Examiners and other Independent Auditors to share information concerning internal audits performed at the credit union.
  • Remains current on new audit and investigative techniques and ideas by attending training classes and professional meetings and reading professional periodicals. Maintains professional licenses by ensuring annual CPE requirements are met.
  • Monitors changes to applicable federal regulations and adjusts audit plans to ensure that testing incorporates all changes, including, but not limited to the NCUA, Federal Reserve, NACHA, HUD, Department of Treasury, GAAP, and FinCEN.
  • Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Performs other duties as assigned by the VP of Finance-CFO.

Education and Experience Required/Preferred:

  • BA/BS in Business or Accounting.
  • Master's degree in Accounting, Business, Finance, or related field strongly preferred.
  • CPA designation required. CIA designation preferred.
  • Minimum eight years financial institution experience. Minimum three years supervisory experience of management level/professional staff.
  • Minimum two years recent regulatory compliance experience is required.
  • Compliance certification is a plus.
  • Excellent oral, written, and telephone communication skills.
  • Needs the ability to work independently and must maintain confidentiality regarding audit function.
  • Able to handle multiple tasks simultaneously and change priorities in an efficient manner.
  • Able to work with all levels of management and staff, as well as members.
  • Must be PC proficient (preferable MS Office Suite)

Posted 12/2014


VP Financial Services - Western Vista Federal Credit Union

Will support our core purpose of helping people enhance their quality of life and live our brand promise of always doing the right thing. Will create and sustain a philosophy of customer advocacy. Will manage the delivery of consumer financial products and services through our customer facing delivery channels. Will achieve the credit union's consumer production goals through the acquisition, retention and training of quality personnel. Will cooperate with other departments to assure that daily operations are in compliance with regulation and policy. Will participate in the overall management of the credit union as a member of the Senior Management Committee and other committees as required.

Essential Functions & Responsibilities:

40%Direct and monitor branch activities through subordinate managers, to insure that they meet organizational, branch and individual goals and objectives. Monitor product delivery quality and take action to resolve problems. Lead the business development strategy.
35%

Establish a robust personnel development program through training and compensation initiatives that will assure employees are professional, knowledgeable and courteous.

5%

Participate in establishment of annual production goals and monitor performance to budget throughout the year. Initiate actions to achieve the goals.

5%

Develop, propose, implement and gain acceptance for consumer program strategy and policy; recommending activity related to new product development with respect to consumer program and products.

5%

Serve as a member of the Asset/Liability Committee (ALCO) to develop strategies and tactics that assure the credit union maintains sufficient levels of capital, liquidity and pricing spreads.

10%

Performs other job related duties as assigned.

Performance Measurements:

  1. To meet or exceed production objectives with respect to sales and financial objectives.
  2. To maintain high quality and well trained staff that is capable of meeting the organization's future growth plans.
  3. To maintain acceptable risk & internal control standards.
  4. To monitor and report on sales services.
  5. To complete performance reviews within the prescribed time frame.
  6. To ensure all activities and relationships are handled in compliance with the credit unions mission and vision statements, and in accordance with policies and procedures.

Knowledge, Skills and Abilities:

Experience

Five years to ten years of similar or related experience.

Education

A college degree.

Interpersonal Skills

The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust.  Obtaining cooperation (internally and/or externally) is an important part of the job.

Other Skills

Must have in-depth understanding of and ability to interpret regulations affecting deposit programs within the Credit Union, including Regulations B, D, E, Z, CC, and DD.

Strong supervisory, PC (technology), compliance, leadership, written and verbal communication skills.

To apply, please visit our website at https://www.wvista.com/Careers/Employment-Opportunities.

Posted 12/2014


Senior Accountant - Partnership Federal Credit Union

The Partnership Federal Credit Union proudly serves employees, retirees and their families of the Federal Deposit Insurance Corporation (FDIC), National Science Foundation (NSF), Fannie Mae, and the United States Secret Service Headquarters (USSS). It is through these strong and dedicated sponsor partners that we are able to grow in services and offer our members the most competitive products and rates. The Partnership FCU is currently recruiting for a full time Senior Accountant. The Senior Accountant is responsible for supporting the financial management and operations of the Credit Union. The Senior Accountant is also responsible for performing Accounting duties of moderate to high complexity and participating in department audits and special projects. This position is located in Arlington, VA.

Specific responsibilities will include:

  • Provides accurate and timely reconciliation of assigned general ledger accounts.
  • Assists with monthly closings and financial reporting.
  • Processes accounts payable as scheduled.
  • Participates in and supports Finance department audits and special projects.
  • Provides accounting support to all departments of the Credit Union.
  • Performs other job related duties as assigned.

The best candidates will possess:

  • Six months to two years of similar or related experience.
  • Associates degree in Accounting or similar field or equivalent years of experience.
  • Excellent communication skills including telephone, written and verbal/interpersonal skills.
  • Ability to organize/prioritize work and manage time to complete assignments
  • Proficient in Microsoft Word and Excel.

At The Partnership Federal Credit Union, employees enjoy a highly competitive compensation program, comprehensive employee benefit plan options, and a work environment that is stimulating and team-oriented. In addition to medical/dental/vision insurance, benefits include a 401(k) program with employer match, tuition reimbursement, access to an on-site fitness center, commuter benefit reimbursement, flexible work schedules, and ample opportunity for professional growth and recognition. Our Arlington, VA headquarters, as well as our other branches located in the Washington DC area, are all conveniently located to public transportation.

The Partnership Federal Credit Union is an equal opportunity employer. We select candidates for employment based on knowledge, skills and abilities that are relevant to job performance. We do not discriminate on any basis prohibited by federal, state or local law.

To apply for this available position, please submit your resume, cover letter, and salary requirements to HR@ThePartnershipFCU.com

For more information about The Partnership FCU, please visit our website at www.thepartnershipfcu.com

Posted 12/2014


Vice President of Apple Financial Services – Apple Federal Credit Union

Location: Fairfax, VA

Apple Federal Credit Union, a $1.9 billion NOVA credit union seeks an experienced leader to run its subsidiary, Apple Financial Services, LLC (Investments, Insurance, Tax Preparation). This individual will manage existing relationships and portfolio, execute strategy, meet related goals, and grow the business. The Vice President is responsible for all aspects of Apple Services Corporation operations including the investment program, insurance agency and tax preparation services. Our benefits package includes: paid time off, health & dental insurance, supplemental vision, 401(k) savings plan & much more! Satisfactory credit and background check required. To apply, visit our website at www.applefcu.org/Appleweb/Careers.

Duties and Responsibilities:

  • Responsible for the preparation and submission of Apple Financial Services strategic plan, business plan and budget. Reports progress to Apple FCU EVP/COO and AFS Board of Directors. Arrange and run AFS board meetings. Prepares statistical reports and provides source documents for Financial Statement Preparation.
  • Responsible for ensuring completion of LLC tax reporting. Acts as liaison for all financial and operational audits.
  • Accountable for operations and performance of the Investment, Insurance and Tax programs. Develop annual marketing plan. Research and recommend new products and services not traditionally offered by credit unions. Measure member satisfaction.
  • Integrate Apple Financial Services with Apple Federal Credit Union through advertising, referral programs, product and service linkage and training programs. Arrange for LLC personnel to work in Apple FCU branches.
  • Maintain and develop vendor relationships for all Apple Financial Service Business Lines.
  • Evaluate, select and update automation systems which support various products and services. Maintain and plan facilities used by LLC.
  • Maintain required individual insurance and securities licenses, including continuing education requirements. Ensures proper licensing and training is held by staff.
  • Participates in Apple Executive Team Organizational Dialogs and Operations Meetings. Delivers presentations to Apple and LLC board of directors and various staff meetings. Works on projects as needed. Conducts department, individual and project dialogs as required by the Connections Online system.
  • Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Perform other related Management and/or Financial duties as assigned by Apple FCU EVP/COO and AFS Board of Directors.

Education and Experience Required/Preferred:

  • BA or BS in Business or Finance. Master's degree preferred but not required.
  • 10 years' relevant experience in financial service sales of which five years must be in a management capacity.
  • Technical expertise in the areas of investment sales, financial planning and insurance.
  • Demonstrated abilities in member (customer) relations, communications, public speaking, strategic planning and supervision.
  • Relevant insurance and securities licensing is required.
  • Requires full understanding of rules, regulations and laws impacting the LLC operations.
  • Must have knowledge of technology related to investment services.

Posted 12/2014


Several Positions Available – Apple Federal Credit Union

A dynamic & growing $1.9 billion NOVA credit union, seeks quality talent for a variety of open positions. Successful candidates must possess a service-oriented attitude & have a commitment to making a difference. Branch & Call Center positions require the ability to work Saturdays. Our benefits package includes: paid time off, health & dental insurance, supplemental vision, 401(k) savings plan & much more! Satisfactory credit & background check required.

Please visit our website at www.applefcu.org/Appleweb/Careers to view position descriptions for the following vacancies:

  • Ashburn Member Service Representative I (part-time)
  • Financial Advisor – Fairfax
  • Financial Advisor – Winchester
  • Gainesville Member Service Representative I (part-time)
  • Junior Web Developer
  • Sudley Manor Member Service Representative I (part-time)
  • Vienna Member Service Representative I or II
  • Vice President of Apple Financial Services

Posted 12/2014


Vice President, Information Technologies - First Financial Federal Credit Union

Position: Vice President, Information Technologies

Reports To: President/CEO

Location: Wall Township, NJ

Summary: Responsible for the strategic direction and initiative to leverage the technological investments to deliver operational efficiencies throughout the credit union. Will work in concert with the executive management team to set and achieve organizational goals.

General Responsibilities:

  • Evaluate existing systems and make recommendations for improvement including infrastructure security and disaster recovery.
  • Develop and implement all IT policies and procedures.
  • Manage, mentor, motivate and cross-train IT staff members.
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
  • Responsible for budget forecast, estimates, bids, proposals, and contracts.
  • Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
  • Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.
  • Prepare project status reports and keep management, clients, and others informed of project status and related issues.
  • Develop business processes that ensure developed application meets all project requirements.
  • Develop and maintain technical and project documentation.

Qualifications:

  • BS Degree plus 5 years of senor technology management experience
  • Credit Union or Banking technology management experience highly preferred
  • Proven track record in successfully implementing and integrating technologies that deliver operational efficiencies.
  • DataSafe experience a huge plus

Competencies:

  • Visionary Leadership
  • Change Management
  • Delegation
  • Business Acumen
  • Organizational Support

As a First Financial employee, you'll enjoy a challenging work environment and an opportunity to make a difference. We offer a great benefit package including Medical, Dental, Rx, Vision, Life Ins. and Retirement Plan. Please visit our website at: http://www.firstffcu.com/

Qualified Candidates may email resume to Helga Britton at: hbritton@firstffcu.com. Please put "VP IT- NAFCU" in the subject line. Include salary history and/or requirements.

Posted 12/2014


Senior Auditor - Andrews Federal Credit Union

Andrews Federal Credit Union is seeking a hands on senior auditor to join our Internal Audit team. This position is responsible for successful completion of assigned audit engagements, from start to finish, inclusive of preplanning and wrap up activities. Communicates identified issues with Director of Internal Audit to ensure any potential concerns are addressed in a timely and effective manner. Responsible for planning, preparing and performing various audit functions, as well as acting as a functional supervisor to the audit staff.

The successful candidate for this role will have the following credentials:

  • Bachelor's degree in Business, Accounting, Finance or equivalent knowledge required
  • Ten years in an audit position at a financial institution
  • One or more relevant professional certifications (i.e. CPA, CIA, CISA, CFE, CUCE)
  • Public accounting firm experience is desirable but not required
  • Proficiency with Microsoft Office required
  • Excellent verbal, written, and exceptional organizational skills required

We are a growing! Andrews Federal is located just off the Capital Beltway, adjacent to the prestigious Andrews Air Force Base in Suitland, Maryland. Apply online: http://www.andrewsfcu.org

Andrews Federal is an Equal Opportunity Employer

Posted 12/2014


Community Development Manager - Andrews Federal Credit Union

Andrews Federal Credit Union has an excellent opportunity for a seasoned, results-driven business development professional to join its Marketing Team in Springfield, VA to develop visible community partnerships and member growth to ensure a strong Andrews Federal Credit Union brand in the Northern Virginia marketplace, secondarily in the Maryland, DC, and New Jersey regions and be a driving force in overall revenue generation.

In general, the selected individuals will possess the following:

  • Bachelor's degree in Business Administration or a related field, or equivalent knowledge.
  • Seven years of progressive management and/or public relations/sales experience required, preferably within the military or a financial institution culture
  • Experience working in community environments with a high degree of organizational effectiveness.
  • Excellent verbal, written and organizational skills required.
  • Ability to manage changing priorities in a complex environment while overcoming barriers to succeed.

Visit www.andrewsfcu.org Career Opportunities link for detailed duties, qualifications and to apply online

Andrews Federal's Headquarter is located just off the Capital Beltway, adjacent to the prestigious Andrews Air Force Base in Suitland, Maryland. Our Northern Virginia location is in the newly renovated Springfield Town Center.

EOE – M/F/D/V

Posted 12/2014


Communications Lead - Affinion Group

COMPANY: Affinion Group – Franklin, TN.

JOB TITLE: Communications Lead

The Communications Lead will play a central and key role within Affinion's Insurance business. They will assist in the implementation of a communications strategy to promote the image and competencies of the Insurance line of business to all constituencies, both internal and external. The position involves working closely with the internal departments and Affinion's PR department to develop materials and communication initiatives to reach clients and partners in a creative and effective manner.

The ideal candidate is a skilled specialist with exceptional verbal and written communication skills who can work under pressure and meet deadlines. Success in this position depends on superior organization and time management skills, and has the ability to help frame Affinion's positioning in the insurance market space. This individual takes ownership of complex work assignments and is able to determine best in class methods and procedures to accomplish communication assignments.

Duties included but not limited to:

  • Drive awareness of the Insurance line of business via written materials, including story pitches, briefing documents, communication plans, press releases, and other collaterals.
  • Ensure articulation of Affinion's desired image and position, assure consistent communication of image and position to all constituencies, both internal and external.
  • Responsible for creating, implementing and measuring the success of our communication efforts.
  • Responsible for editorial direction, design, production and distribution of Insurance related communication internally and externally.
  • Act as Insurances liaison to Affinion corporate PR.
  • Ability to build and maintain a strong and thoughtful communications roadmap to ensure key product information, policy changes, and marketing campaigns are effectively communicated across sales department and with outside trade organizations.
  • Assist in the management and creation of a sales communication calendar.
  • Source and manage speaking opportunities
  • Effectively communicate with all levels of the business organization.
  • Ensure all projects have consistency with corporate look and brand image including style, color and quality.
  • Reinforce our relationships with our Association partners and identifies opportunities where we can market effectively within the financial industry.
  • Suggest new ideas/concepts/technology to improve marketing and/or communications team effectiveness.
  • Operate effectively in a fast-paced, deadline-driven environment.

Education and Experience preferred:

  • Bachelor's degree in marketing, communications, or journalism required.
  • 3-5 years of prior experience required.
  • Proven success managing the execution of division-wide communications strategies.

Knowldege, Skills and Abilities preferred:

  • Demonstrated skills, knowledge and experience in the design and execution of marketing, communication and external partnership activities.
  • Must be able to think independently and to work with precision in a fast paced environment.
  • Exceptional written and verbal communications skills with complete focus on positive/efficient results.
  • Creative and unconventional thinking to get press attention for the business
  • Ability to work and lead in a team environment.
  • Exhibits strong professionalism and confidence when dealing with employees, clients and external organizations.
  • Proficient in Outlook, Word, PowerPoint, and Excel.
  • Microsoft Publisher and Salesforce.com skills a plus.
  • Out-of-town, overnight travel is required

To apply, please go to Affinion Group's Career section and click on the Search Openings section:https://sjobs.brassring.com/TGWebHost/home.aspx?partnerid=26027&siteid=5343

Posted: 11/2014


BSA Analyst - MIDFLORIDA Credit Union

At MIDFLORIDA, we are proud to be defined by the excellent service and convenience offered to our membership. We recognize that this image is uniquely tied to recruiting and maintaining well-qualified, service-oriented employees. MIDFLORIDA is currently seeking an experienced BSA Analyst in Lakeland, Florida to support MIDFLORIDA’s mission to improve the financial well-being of our members. Since our founding in 1954 MIDFLORIDA has grown to include 38 branches, 700 employees and more than $2 billion in assets. MCU currently serves 200,000 plus members in the Central Florida area with products and services that rival any local bank, while maintaining the Credit Union philosophy of excellent personal attention. The credit union is pleased to offer generous pay and benefits programs which include Health/Life/Dental coverage, competitive pay, annual merit based pay increases, annual bonus plan, matching 401(k) contributions, defined benefit plan, paid time off programs, tuition assistance and personal growth and career advancement opportunities.

The BSA Analyst is responsible for conducting all aspects of monitoring activities relating to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and OFAC compliance as described in the FFIEC Bank Secrecy Act Anti-Money Laundering Examination Manual under the guidance of manager/supervisor.

Essential Functions

  • Identify all transactions subject to Currency Transaction Reporting.
  • Identify and research all account activity that may be subject to Suspicious Activity Reporting (SAR).
  • Familiarity with steps involved to investigate; review and make recommendations to resolve AML related alerts.
  • Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
  • Perform other duties as assigned.

Required Skills

  • Must be proficient with MS Office. DNA core system and Verafin FRAML software knowledge preferred.
  • Proficient in recognizing the existence of suspicious or potentially suspicious activity that may involve money laundering, layering, placement, structuring, fraud, and/or other illicit activity.
  • Excellent skills in communication ideas both verbally and written form-clearly, concisely and professional to people at all-organizational levels
  • Ability to multitask, support team members on projects, and thrives within a small group environment.
  • Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
  • Ability to work independently while managing multiple assignments and deadlines.

Required Experience

  • Bachelor’s degree in Business Administration or Associate’s degree, preferred but not required.
  • BSA/AML related certifications preferred but not required
  • Three years or more related experience with disciplines as noted above with emphasis on BSA related topics and problem-solving.

Please apply online at https://www.vscyberhosting2.com/midflorida/ or email your resume to bpalmer@midflorida.com.

Posted 11/2014


Operations Manager - First Financial Federal Credit Union

Reports to: VP, Accounting

Location:Wall, New Jersey

Summary:

Manages Operations, Electronic & Card Services and Quality Assurance. Responsible for innovation and efficiency of member operational related transactions and services. Oversees the research and monitors transactional data. Manages the resolution of issues and problems associated with home banking, wire transfers, overdrafts, recovery of funds, encoding errors and IRA’s, ATMs, Debit and Credit Cards. Will drive the implementation of the next generation of debit and credit cards (i.e. EMV chip, pre-paid, reloadable cards).

Qualifications:

  • High School Diploma/GED
  • College degree desirable
  • Minimum 5 years related operations experience
  • Ability to lead, motivate, coach and mentor
  • Strong interpersonal skills
  • Member service motivated
  • Comfortable using a variety of IT systems
  • Understanding of Regulatory Compliance
  • Strong time management and origination skills
  • Requires analytical and creative problem solving
  • Teamwork - Contribute to building a positive team spirit.
  • Good presentation skills

As a First Financial employee, you'll enjoy a challenging work environment. We offer a great benefit package including Medical, Dental, Rx, Vision, Life Ins., Retirement Plans and Tuition Assistance. Please visit our website at: http://www.firstffcu.com/.

Qualified Candidates may email resume to Helga Britton at: hbritton@firstffcu.com/. Please put “Operations" in the subject line. Include salary history and/or requirements.

Posted 11/2014


Chief Executive Officer - St. Paul Federal Credit Union

St. Paul Federal Credit Union seeks a qualified Chief Executive Officer. The credit union’s Chief Executive Officer must work in cooperation with the credit union’s Board of Directors to establish short- and long-term credit union strategy, and with the credit union’s dynamic and dedicated staff to execute strategy. Additional details about the credit union and position requirements are included below. Interested candidates should send resumes to stpaulfcu@glattconsulting.com.

About St. Paul Federal Credit Union

St. Paul Federal Credit Union’s rich history dates back to November 1953 when the credit union was chartered by a group of St. Paul electricians to serve union members of the International Brotherhood of Electrical Workers, Local 110. In 1987 the credit union’s original charter was converted to a federal charter to add family members of the electricians to the field of membership.

Credit union growth continued, and in 2004 the credit union opened its doors to the entire St. Paul community. With the addition of the city of St. Paul, all persons living, working, worshipping, or doing business in any St. Paul neighborhood were given the opportunity to receive the benefits of credit union membership. A merger with Capital Trust Federal Credit Union in 2008 further expanded the field of membership to include United States Federal Employees and downtown Minneapolis, Minnesota. A second merger with St. Pascal’s Parish Credit Union was completed in June of this year.

Organizational Priorities

While the Board will meet with the CEO soon after hire to collaborate on organizational priorities and future strategy, there are certain base expectations that any new CEO must understand, and work to support. These expectations are outlined below. The credit union’s Board is consequently seeking a CEO with proven experience in leading, or working in, environments with similar expectations.

Financial

  • The credit union must build member loan and deposit relationships, with loan relationships being the “first among equals” in terms of relationship focus.
  • The credit union must grow membership, with membership growth incorporating loan/deposit relationship expectations.
  • The credit union must take calculated lending risk. Delinquencies and charge-offs are to be expected, but must be managed.

Strategic

  • The credit union must ensure the privacy of member data, and effectively manage the security of systems and processes.
  • The credit union must develop a risk management culture, embedding risk management into the fabric and habit of daily operations.
  • The credit union must make member access to staff and services easy and convenient. This includes ensuring “fully digital” banking, a strategy incorporating mobile banking as a regular delivery channel, and offering/supporting efficient physical branches. In addition, the credit union must maintain consistent quality of member service across all channels.
  • The credit union must facilitate enterprise-wide access to, and use of, member data in order to understand and capitalize on member-beneficial product and service sales opportunities.
  • The credit union must be prepared to entertain and, if necessary, execute mergers that benefit the credit union’s members.

Cultural

  • The credit union must develop and maintain a collaborative work environment, with the Board of Directors, CEO, and staff working in partnership to identify and fulfill member needs.
  • The credit union must develop and maintain a progressive, future-oriented spirit of exploration and innovation focused on improving products, services, and delivery channels.
  • The credit union and its Board of Directors, CEO, and staff must maintain a high level of respect for each other and for credit union members, and seek to earn respect every day in every opportunity for engagement.
  • The credit union must support continued learning, with Board of Directors, CEO, and staff participating in education opportunities designed to improve credit union service and member support.
  • The credit union must maintain a “people helping people” mindset, a core tenet of credit union and cooperative philosophy.
  • The credit union must maintain transparent, open communication between Board of Directors, CEO, and staff.
  • The credit union must hold itself and its volunteers and employees accountable to the responsibilities and expectations that come with serving the credit union’s member-owners.

Board of Directors

The Chief Executive Officer must work closely with the Board of Directors. The credit union’s board is comprised of seven dedicated volunteers, each of whom have served on the Board for several years.

Additional Details

The credit union will offer a competitive compensation package to the selected Chief Executive Officer. The credit union will also maintain a goal-based performance evaluation process based on strategic and financial goals set in collaboration with the credit union’s Board of Directors.

Management positions are at-will, while the credit union’s staff positions are governed by a collective bargaining agreement.

Go to Glatt Consulting for more information.

Posted 11/2014


Information Services Manager - Fort Knox Federal Credit Union

Fort Knox Federal Credit Union is a 1+ billion dollar financial institution with nearly 80,000 members, 15 branches and was established in 1950. Fort Knox Federal CU is one of the largest and most progressive federal credit unions in the State of Kentucky. We are known for valuing people and sharing our success with our employees.

FKFCU is now accepting applications for a qualified applicant to fill the following position:

Information Services Manager

The position of Information Services Manager serves as principal assistant to the Vice President of Information Services in directing, controlling, and coordinating automated information services including data communications. This position provides ongoing analysis and planning of the Credit Union’s technology infrastructure to include multiple systems, servers, and network hardware and software. Also recommends changes, upgrades or new products that meet the dynamic needs of the Credit Union.

Experience with Microsoft Office, current Windows operating systems and specialized financial oriented software preferred. Project Management a plus. Self-motivation, enthusiasm, aggressiveness with a willingness to support others within the organization is a must. Ability to interact successfully with users with widely varying levels of proficiency and interpret and resolve high level issues efficiently.

A Bachelor's Degree in Information Technology or related field is required from an accredited higher education institution.

The Information Services Department is located at the Pershing Branch at 1175 Pershing Drive, Fort Knox, KY.

Minimum starting salary: $59,000 per year and salary is negotiable based on years of experience and education.

Visit www.fkfcu.org/careers for more details and to complete our online application process or submit a resume by mail/fax/email or apply in person at one of our Branch locations by Friday, November 21, 2014.

Human Resources Office
FORT KNOX FEDERAL CREDIT UNION
PO Box 900
Radcliff, KY 40159-0900
or
3939 South Dixie Boulevard
Radcliff, KY 40160
Fax 270-351-0255
Email: humanresources@fortknoxfcu.net
Equal Opportunity Employer

Posted 11/2014

Loan Support Specialist - The Partnership Federal Credit Union

The Partnership Federal Credit Union proudly serves employees, retirees and their families of the Federal Deposit Insurance Corporation (FDIC), National Science Foundation (NSF), Fannie Mae, and the United States Secret Service Headquarters (USSS). It is through these strong and dedicated sponsor partners that we are able to grow in services and offer our members the most competitive products and rates. The Partnership FCU is currently recruiting for the full time position titled Loan Support Specialist. The Loan Support Specialist is responsible for ensuring that all liens are perfected and insurance coverage is properly recorded on all collateral and assisting members with any title related matter. The Loan Support Specialist is also responsible for providing quality assurance reviews of completed loan packets and administrative support for the Lending Services Business Unit. This position is located in Arlington, VA.

Specific responsibilities will include:

  • Perform administrative duties for Lending Services and provide support to other business units.
  • File all title and deed work correctly and in a timely manner for perfection of lien. Releases titles and deeds on paid loans and processes requests for payoffs.
  • Provide quality checks on loan packets to ensure all required documentation has been collected and that all required fields on the primary documents have been completed.
  • Provide professional and courteous handling of all member issues associated with the lending process in accordance with exceptional service guarantees and service level agreements.
  • Performs other job related duties as assigned.

The best candidates will possess:

  • Six months to two years of similar or related experience..
  • A high school education or GED.
  • Excellent communication skills including telephone, written and verbal/interpersonal skills.
  • Ability to organize/prioritize work and manage time to complete assignments

At The Partnership Federal Credit Union, employees enjoy a highly competitive compensation program, comprehensive employee benefit plan options, and a work environment that is stimulating and team-oriented. In addition to medical/dental/vision insurance, benefits include a 401(k) program with employer match, tuition reimbursement, access to an on-site fitness center, commuter benefit reimbursement, flexible work schedules, and ample opportunity for professional growth and recognition. Our Arlington, VA headquarters, as well as our other branches located in the Washington DC area, are all conveniently located to public transportation.

The Partnership Federal Credit Union is an equal opportunity employer. We select candidates for employment based on knowledge, skills and abilities that are relevant to job performance. We do not discriminate on any basis prohibited by federal, state or local law.

To apply for this available position, please submit your resume, cover letter, and salary requirements to HR@ThePartnershipFCU.com

For more information about The Partnership FCU, please visit our website at www.thepartnershipfcu.com

Posted 11/2014


Part-Time Administrative Assistant - Gas Light Federal Credit Union

Washington Gas Light Federal Credit Union, a $90+ million dollar credit union located in Springfield, Virginia, is looking for an experienced Administrative Assistant to provide administrative support to the President/CEO and other Senior Management. This position would be part-time (20 hrs per week) with the potential to advance into a full-time position. The Administrative Assistant would perform a broad range of administrative functions including, but not limited to, coordinating travel arrangements, maintaining appointment calendars, assisting with email and phone correspondence, proofing letters, articles and reports and maintaining a corporate filing system. The candidate would also be responsible for providing support in planning credit union events and meetings.

We are looking for someone with a professional demeanor that is able to multi-task while maintaining attention to detail. The candidate should feel comfortable working in a supporting role to Senior Management. The candidate must also have a pleasant telephone manner and the desire to assist members and associates.

Requirements:

  • BA/BS preferred
  • Minimum 5 yrs secretarial experience
  • Excellent verbal and written communication skills, accurate typing (80-100 wpm), superior organizational, analytical and recordkeeping skills
  • Experience with the Microsoft package (Word, Excel, PowerPoint and Outlook)
  • Requires candidate to have a professional image, enthusiastic and caring demeanor, and discretion in a highly confidential environment
  • Ability to multi-task and think and work quickly while maintaining attention to detail is important
  • Familiarity with credit union/banking policies, procedures and operations is a plus
  • Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: CRT, PC, fax, copier, telephone, postage machine, scanner, etc.
  • Some local travel

If you are interested in joining our team, submit a resume to the attention of Human Resources via FAX at 571-499-4754 or email sjohnson@wglfcu.org. Please be sure to specify the position that you are applying for in the subject line. No phone calls please.

Posted 10/2014


Junior Web Developer - NRL FCU

Department:Marketing

Reports to:Senior Web Developer

Location:Alexandria, VA

Role: Responsible for assisting the senior web developer in development, updating and maintenance of the credit union's web sites.Work with the Marketing department in the creation of graphics, email campaigns, and other marketing needs.

Major Duties and Responsibilities:

  • Develop, update, troubleshoot and maintain the design and content of the credit unions' websites.This includes all style sheets, XHTML, ASP.Netand Master Pages.
  • Create marketing graphics for use in media channels such as video posters and other promotional media.
  • Coordinate eUpdates, eStatements and other mass electronic communication to members and staff, along with postings on social media outlets.
  • Process routine SQL operations for marketing in the absence of the Database Administrator.

Skill / Knowledge Requirements:

  • One to three years of similar or related experience.
  • Equivalent to a college degree (BS or BA in a relevant field).
  • Courtsey, tact and diplomacy are essential elements of the job. Work involves self-motivation and the ability to interact effectively and personably with a team.
  • Knowledge of structured programming including XHTML, CSS, ASP. Net, VB. Net, graphic design concepts
  • Familiarity with Windows operating systems IIS, Viual Studio, Javascript, AJAX, SQL, Photoshop, Flash
  • Ability to think orderly, logically and analytically and possess problem solving skills

To apply please submit your application on our site here: https://home.eease.adp.com/recruit/?id=11082061

Posted 10/2014


Teller - NRL FCU

Location: Washington, DC

Provide accurate and quality service to members. Perform routine member transactions. Provide information on Credit Union services. Maintain ATMs. Provide assistance to other departments as needed.

Responsibilities and Duties:

  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Provide information on Credit Union services or policy, including eligibility for membership, types of Credit Union accounts, insurance on loans, loan policy and interest rates, current dividend rates, location, office hours, and telephone numbers.
  • Greet members and guests to the Credit Union in a professional and courteous manner.
  • Cross-sell credit union products and services by identifying needs and selling benefits.
  • Meet established sales and loan referral goals.
  • Provide members with account status, including current balances, histories and loan pay-offs.
  • Sell travelers checks and money orders.
  • Balance teller drawer at end of day.
  • Balance and maintain automated teller machines at NRL.
  • Administer travelers check processing, to include inventory, reporting and ordering of checks and supplies.
  • Provide assistance for vault responsibilities, such as verifying cash received, filling teller cash orders, returning coin, and balancing.
  • Examine checks for endorsements and negotiability.
  • Open new club accounts following prescribed Credit Union procedures and guidelines.
  • Maintain knowledge of all state and federal regulations that are applicable to the transactions performed in the teller area.
  • Assist members with discrepancies and complaints.
  • Maintain maximum security over cash and other valuables on hand according to security policies.
  • Maintain appropriate level of supplies and brochures, which are available in the lobby for member use.
  • File membership cards.
  • Update members' accounts for change of name or address.
  • Assist members in closing accounts with the Credit Union.
  • Process member drop box transactions.

Training and Experience:

  • High school diploma or the equivalent.
  • Up to six months of similar or related experience.
  • Customer service experience preferred.

Knowledge and Abilities:

  • Knowledge of member services, policies and procedures.
  • Effective oral and written communication skills.
  • Demonstrated ability to provide courteous and professional service.

To apply please submit your application on our site here: https://home.eease.adp.com/recruit/?id=10977281

Posted 10/2014


Member Service Representative

Arlington Community Federal Credit Union (ACFCU), a $200 million dollar credit union located in Arlington, Virginia, has an immediate opening for a full-time Member Service Representative to work in our call center.

This high public contact position requires an ability to communicate effectively with prospective and current members and to represent the Credit Union in a positive, friendly, patient, and professional manner.

General Duties Include:

  • Provides quality member service and resolves various member service issues.
  • Assists members in resolving account related problems.
  • Processes a variety of financial transactions for members including closing of accounts, issuing checks, processing deposits and withdrawals from accounts.
  • Supports the Credit Union business model by presenting the services/sales experience in an upbeat and positive manner.
  • Cross-offers the Credit Union's products and services to members.
  • Maintains a working knowledge of all services and operations of the Credit Union.

Required Skills and Experience:

  • High school diploma or GED.
  • Six months to a year of similar or related experience.
  • Demonstrated knowledge of sales techniques including the ability to summarize data, ask open-ended questions and recommend appropriate products and services to meet or exceed member needs.
  • Prior working experience in a financial institution and/or call center environment is strongly preferred.
  • Strong customer service skills and ability to multi task is necessary.

Preferred Skills and Experience:

  • Bilingual Spanishpreferred.
  • Symitar experience preferred.

Schedule: Monday - Friday, 8:45am - 5:15pm & Alternating Saturdays

To apply, please visit: https://home.eease.adp.com/recruit/?id=544310

Date posted: 9/2014


Financial Analyst

Justice Federal Credit Union seeks a Financial Analyst to provide support and analysis for all Finance related functions including asset liability management, profitability analysis, and investments and liquidity analysis. The selected candidate will conduct a variety of financial analyses and forecasts to aid in completion of credit union- wide projects and product development.

Duties for this position include:

  • Support Asset/Liability Management Committee (ALCO) activities.
  • Monitor marketplace for current rates and recommend changes to rate structures.
  • Maintain branch/departmental and product profitability models and provide report generation for presentation to Senior Management and/or ALCO.
  • Research investment alternatives for the Credit Union.
  • Maintain /develop investment and liquidity models.
  • Monitor market values of all investments.
  • Conduct routine and non-routine financial analyses to assist in completion of projects, development of new products and services, and modifications to existing products and services.
  • Support the preparation of forecasts and the annual budget.
  • Serve as a backup for the production of monthly financial reports and quarterly regulatory reports required by the NCUA.

Required Knowledge and Abilities:

  • Two to five years of similar or related experience.
  • Four-year degree in Business, Finance, Mathematics or related field.

Justice FCU offers a competitive salary, relocation expenses, and one of the best benefits package around that includes generous leave, (including your birthday!), 401(k) with excellent employer match, health, dental and prescription coverage, tuition reimbursement, training opportunities, and more!

To apply visit www.jfcu.org or send your resume and cover letter with salary requirements to hr@jfcu.org .Good credit history and the ability to obtain a security clearance are required. EOE

Date Posted: 9/2014


Internal Auditor

Justice Federal Credit Union seeks an experienced Internal Auditor who will be responsible for annual internal audit planning, fieldwork, and reporting in accordance with Generally Accepted Auditing Standards. In this standalone position, the Internal Auditor will report directly to the Supervisory Committee. The role requires a self-starter with excellent time management, oral and written communication skills, and the highest level of integrity.

Duties for this position include:

  • Draft and execute the annual audit plan.
  • Based on risk assessment, draft audit programs and conduct fieldwork to include sampling as needed.
  • Brief the auditee and the Supervisory Committee on findings, and draft a formal written report with recommendations.
  • Assist in providing information to external examiners, auditors, and CPA firms as requested.
  • Conduct internal investigations into reported employee/member concerns.

Required Knowledge and Abilities:

  • The ideal candidate for this position will possess a Bachelor's degree in Accounting or Finance, and 3+ years' internal audit experience to include auditing within a bank or credit union environment.
  • Familiarity with Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) helpful.
  • Financial and operational internal audit experience is preferred.
  • Overnight travel up to 25% to the organizations' various branches nationwide is required.
  • Must be a US Citizen and the ability to obtain government security clearance is required.

Justice FCU offers a competitive salary, relocation expenses, and one of the best benefits package around that includes generous leave, (including your birthday!), 401(k) with excellent employer match, health, dental and prescription coverage, tuition reimbursement, training opportunities, and more!

To apply visit www.jfcu.org or send your resume and cover letter with salary requirements to hr@jfcu.org .Good credit history and the ability to obtain a security clearance are required. EOE

Date Posted: 9/2014


Network Administrator

Justice Federal Credit Union seeks a Network Administrator to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Selected Individual will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.

Duties for this position include:

  • Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Manage all operating systems and end-user software.
  • Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications.
  • Manage input/output fleet, including printers and scanners.
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair.
  • Perform network and security audits.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
  • Analyze system, server, application, network, and input/output device performance.
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.

Required knowledge and Abilities:

  • Bachelor's Degree in Computer Science or related field or relevant experience.
  • Two to Five years' Microsoft network &/or desktop support experience preferred.
  • Certifications: A+, Network+, Security+ or GSEC are preferred.
  • Knowledge of commonly-used concepts, practices, and procedures of a financial institution's LAN/WAN.

Justice FCU offers a competitive salary, relocation expenses, and one of the best benefits package around that includes generous leave, (including your birthday!), 401(k) with excellent employer match, health, dental and prescription coverage, tuition reimbursement, training opportunities, and more!

To apply visit www.jfcu.org or send your resume and cover letter with salary requirements to hr@jfcu.org .Good credit history and the ability to obtain a security clearance are required. EOE

Date Posted: 9/2014


Vice President of Lending

Cinfed Credit Union is seeking an innovative leader to fill the role of Vice President of Lending. The Vice President of Lending will work with the Chief Lending Officer to contribute to the Credit Union's success and bottom line by ensuring lending products and services are innovative, competitive, and profitable. This position requires a strategic leader who possesses strong analytical and critical thinking skills, exceptional leadership ability and a proven history in growing a sound loan portfolio.

The ideal candidate will have at least five years of experience in all facets of lending: including product development, portfolio risk management, underwriting, loan origination systems, retail consumer lending, credit cards, indirect lending, collection activities, and will foster a collaborative and energetic work environment; a Bachelor's degree in business, finance or an equivalent field or a comparable level of education, training and experience; excellent financial analysis abilities; at least three years of sustained growth as a loan portfolio manager; solid communication and negotiation skills; strong public relations skills; proficiency utilizing Microsoft Office applications (Word, Excel, PowerPoint, Outlook); strong leadership and supervisory skills; professional demeanor; and a high level of integrity.

Cinfed Credit Union offers competitive pay and benefits. If you want to work for an organization that values its employees and you are committed to helping create Remarkable Possibilities for our members, please forward your cover letter, resume and salary requirement to Cinfed Credit Union, 550 Main Street Room #5510, Cincinnati, Ohio 45202, or w.handley@cinfed.com.

Pre-employment background check required.
Equal Employment Opportunity/M/F/D/V

Date posted: 9/2014


Director of Mortgage Business Development

MID-ATLANTIC FEDERAL CREDIT UNION, a member owned, not-for-profit, financial institution serving the community of Montgomery County, Maryland, seeks an experienced Director of Mortgage Business Development.

Job Description

Position is responsible for managing and directing the business development efforts for the Credit Union as it pertains to mortgage loan originations for both new and existing members. Provides coaching, sets and monitors performance goals for the mortgage business development team and ensures credit union mortgage production goals are being met.

  • Sells the Credit Union's mortgage lending program to companies and individuals within the real estate community. Develops and maintains an extensive referral network within the credit union's field of membership.
  • Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet credit union, investor and federal regulations. Submits completed loan application packages for processing and underwriting.
  • Manages pipeline to ensure loans close prior to lock expiration and by desired closing date. Monitors floating loans and locks as appropriate.
  • Responsible for the salary and performance appraisal administration for assigned area. Responsible for the hiring, training and oversight of quality employees, and any disciplinary or termination decisions for the department.
  • Researches the marketplace for current lending rates and programs to remain competitive. Recommends new loan products and programs that would enhance member relationships.

Qualifications

Local candidates preferred. A college degree is required along with five to ten years of similar or related experience. Knowledge of the secondary market and experience with first and second mortgage residential real estate lending; must have proven track record of selling and servicing loans. Must have working knowledge of regulations affecting mortgage lending. Must have good communication and supervisory skills.

60% of job is located in a general office environment and is accomplished by using the telephone, personal computer, fax machine. Other 40% of job is spending time at employer sites and networking events and is accomplished by driving a car to these various locations.

Working at Mid-Atlantic Federal Credit Union:

Recognized by the Alliance for Workplace Excellence as a Great Place to Work in Montgomery County Maryland,we place a strong emphasis on providing quality service to our members and you! MAFCU offers afriendly working environment, promotional opportunities and outstanding benefits which include:

  • Medical, Dental, Vision & Prescription Coverage
  • 401(k) Retirement Plan and company match
  • Tuition Assistance Program
  • Paid Time Off and Paid Holidays
  • Wellness Program

To Apply:

Applications/resumes will only be accepted via our website at www.mafcu.org orto access our employment section directly click on the following link:

https://www.irecruit-us.com/index.php?OrgID=I20100915&pg=initiallist

EOE/AAE/M/F/H/V

Date posted: 9/2014


Debt Management Consultant

Location: Alexandria, VA

Preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Assist members in developing a plan to bring the account to a current status.

Major Responsibilities and Duties:

  • Contact members to determine the reasons for delinquency and take appropriate action to bring past due loans current, including real estate and credit card. Maintain accurate files and reports on all collections activity. Make recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
  • Provide counsel to members and discuss alternate financial arrangements. Analyze financial situation of delinquent borrowers. Resolve member problems. Make recommendations for collection workout loans.
  • Process bankruptcy claims, deceased claims and repossessions. Handle IRS levies, garnishments, and subpoenas.
  • Inform management of trends in loan underwriting contributing to delinquent/charged-off loans.
  • Answer general collection questions from members and staff regarding loan payments and past due notices.

Knowledge and Skills:

  • Three to five years of similar or related experience.
  • A high-school education or GED.
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
  • Knowledge of member services/loan policies and procedures; knowledge of basic collection law.
  • Knowledge of Fannie Mae collection guidelines.
  • Excellent oral and written communication skills.
  • Decision making skills and problem solving ability.
  • Knowledge and proficient use of computer applications to include spreadsheet and word processing programs.

This position reports to the Debt Management Manager. To apply, please submit your application here: https://home.eease.adp.com/recruit/?id=10729451

Date posted: 9/2014


Vice President/Controller – Coastal Federal Credit Union

Coastal Federal Credit Union, a $2.3 Billion Asset, Federally Insured credit union, located in Raleigh, NC is seeking a highly qualified individual to be responsible for our accounting functions. These include financial reporting, ensuring a system of internal controls that results in accurate and timely financial statements, regulatory reporting, ALM, liquidity risk management, being an integral part of the credit union's ALCO and planning processes, working with various third parties including independent CPAs, providers of financial risk management services, and leading an continuously improving accounting team.

The position requires a minimum of 8 years in management roles at a financial institution in a finance/accounting capacity, demonstrated success in managing accounting and financial reporting functions, budgeting, financial analysis and financial reporting, hiring, coaching, and development of accounting personnel. A BS or BA from an accredited university in a business-related field and CPA certification required.

For immediate consideration, visit our website www.coastal24.com (under "careers at the bottom and then "career opportunities") to apply.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. APPLICANTS WHO REQUIRE REASONABLE ACCOMMODATION FOR ANY PART OF THE APPLICATION OR PRE-EMPLOYMENT PROCESS may contact the V.P. of Human Resources at 919-882-6747. Request for reasonable accommodation will be considered on a case by case basis.

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans

Date posted 8/2014


Assistant Branch Manager – NRL Federal Credit Union

Location: Alexandria, VA

Role: To direct the activities of the member services department and provide training, support and coordination for the member service employees. Serve as backup to the Member Services Manager in all areas.

Major Duties and Responsibilities:

  • Assist in the day-to-day management of the member services department; coordinate departmental coverage during scheduled leave; resolve member and employee problems and complaints. Provide guidance to staff by answering questions, solving problems and assisting with complex work-related matters. Keep manager informed of department's activities, needs and problems.
  • Provide financial advice and assistance to members; promote credit union products and services based on member's needs determined from member interviews. Evaluate loan applications; approve, deny or make counter offers as appropriate; assist staff in explaining the reasons for denial and explore options/counter offers when loans are denied.
  • Help maintain a highly motivated, well-trained staff; provide training to new staff and cross-train current personnel in all products and services offered at the credit union. Provide feedback for performance appraisals of assigned employees to ensure quality of work and service to members.
  • Help develop, apply and evaluate policies and procedures for the department and maintain consistency of operations with all branch offices.
  • Participate in special projects as assigned.

Experience: Two years to five years or similar or related experience in lending

Education: : A two-year college degree or completion of a specialized course of study at a business or trade school. Completion of seminars and workshops in the Credit Union industry.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contact become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

  • Demonstrated decision making and problem-solving skills; sales and productivity skills.
  • Knowledge of member services/loan policies and procedures. Demonstrated ability to provide courteous, professional service and establish member relations.
  • Excellent oral and written communication skills; ability to express ideas and procedures clearly and concisely.
  • Knowledge and proficient use of computer applications to include NRLFCU's accounting and core data processing systems, spreadsheet and word processing programs.

To apply please submit your application to: https://home.eease.adp.com/recruit/?id=10488161

Date posted 8/2014


Director of Marketing and Communications – Congressional Federal Credit Union

Congressional Federal Credit Union, headquartered in Oakton, VA, seeks to hire a Director of Marketing and Communications. Congressional Federal provides financial services to the House of Representatives and Capitol Hill. Our Credit Union is growing in remarkable ways, many new career opportunities abound as we drive toward our goal of being the best financial services provider in the D.C. area. With energetic, inspiring new leadership, a historically consistent membership base, and a legacy of helping our community one member at a time, our engaging culture encourages our employees to connect with each other to deliver exceptional service so we can enrich the lives of our members. Together we can make a difference!

Position Summary: Lead the Credit Union's marketing and communications team and function, develop and execute the annual strategic marketing and communications plan, and serve on the leadership team. Provide communications and marketing strategy expertise and programs to advance the Credit Union's competitive position and drive its brand in the marketplace, consistent with its mission, within the markets served. Serve as the primary point person for communications with media and community representatives.

Responsibilities:

  • Crafts the Credit Union's internal and external communications strategy in consultation with the CEO to advance brand identity; and acts as the organization's spokesperson and prepares communications and presentations to media and community representatives.
  • Develops objectives, policies and programs for marketing activities of the Credit Union; and plans, directs, and coordinates the efforts of marketing toward the accomplishment of overall sales and service objectives.
  • Directs advertising and sales promotions and develops advertising programs and collateral for products and services, providing strategic input and driving brand consistency across programs and products for the business units and ALCO.
  • Creates and implements integrated communication strategies to meet the credit union's short- and long-term marketing objectives. Incorporate current, progressive, comprehensive, and effective tools and vehicles to deliver consistent, targeted, high-impact messaging to build a strong brand and online presence.
  • Directs marketing planning and analysis of competitive products and services and budgets, pricing and distribution.
  • Manages the activities and performance of the marketing staff, including talent acquisition, coaching and development and performance management.
  • Oversees market research, gathers information from subject matter experts in the business units, analyzes and coalesces findings and recommends product and service marketing communication strategies to promote competitive lending pricing and products.
  • Oversees the planning, arrangements, marketing materials, onsite execution and success of public relations, media relations, special events, and community outreach activities.
  • Identifies challenges and emerging issues faced by the organization; works with the leadership team to recognize internal and external marketing and communications opportunities and solutions; and defines and executes effective strategies to support them.
  • Researches, reads, and stays educated on industry marketing and communications trends, technology, tools, programs, practices and legislation in order to recommend and incorporate relevant and current industry.
  • Partners with training and business unit leaders to develop and implement staff training and informational materials to educate them in advance of rolling out new products, services and campaigns.

Requirements:

  • Ten years of experience directing broad-ranging communication and marketing strategy and programs in the financial industry.
  • A college degree in marketing, communications, or related field, and a professional certificate or a graduate degree.
  • Strong creative writing skills, experience creating content for online and offline collateral, knowledge and experience planning and executing targeted marketing campaigns and budgets.
  • Strong organizational, analytical, and project management skills.
  • Proficiency using a PC with spreadsheet, word processing, and publishing applications.

Congressional Federal offers a comprehensive benefits package including but not limited to health & dental, 401K, vacation/sick pay, 10 paid holidays, tuition reimbursement, flexible spending program and work/life balance.

To learn more about us and apply: https://home.eease.adp.com/recruit/?id=10350031

Date posted 7/2014


Several Positions - Treasury Department Federal Credit Union

The Treasury Department Federal Credit Union is looking for talented employees to provide exceptional services to our members. Below are some of the positions available. For more information or to submit a resume, contact:

Attention: Human Resources Department
Treasury Department Federal Credit Union
PO Box 27301
Washington DC 20038
Email: careers@tdfcu.com
Fax: (202) 289-0409 - Telephone (202) 289-1950 extension 1804

Loan Servicing Representative – Lending Services

Obtain approved loan applications from underwriter; ensure approval is in accordance with written policies, procedures and underwriting guidelines; effectively communicate approved loan decisions to members; provide detailed explanation of product features, review terms and conditions; obtain signed documents, book and disburse loans. Maintain quality records of status of numerous approved loans in various stages of documentation. Effective at handling multiple applications; organized and relentless in pursuit of completed documentation in order to book loans, with a strong desire to provide member satisfaction.Provide administration and guidance of Collateral Protect Protection, GAP insurance, and title tracking. Work closely with Manager of Lending Services.

Experience and Education

Associate Degree (preferred), Bachelor's Degree (preferred). Minimum requirement – three years of customer/member service experience in a financial institution.

Junior Loan Servicing Representative - Lending Services

Primarily responsible for day to day processing of collateral protection transactions, processing titles to perfect liens, and processing disability and life insurance payments. Handle member inquiries related to loan payments and other loan related questions. Provide back-up to Loan Servicing Representative and works closely with the Loan Servicing Representative.

Experience and Education

Associate Degree (desired). Minimum requirement – two years of relevant customer/member service experience.

Member Service Representatives/Teller – Branch Services

Process members and potential members financial transactions; explain products and services; acquire new account holders, loan applications and resolve member concerns at the first point of contact. Identify member's financial needs and cross-sell products and services to meet those needs.

Experience and Education

Associate Degree (desired) with one year of relevant work experience required. Bachelor's Degree (preferred) with no experience required. Minimum requirement – two years of relevant work experience.

Date posted 7/2014