Credit Union Job Opportunities

Below is a listing of open credit union job opportunities submitted by NAFCU member credit unions. To include a job opening on this site, please send the description to Chris Sanyer, NAFCU's Director of Membership, at csanyer@nafcu.org. Chris Sanyer may also be reached by phone at (703) 842-2209.  

Date posted 5/13

Chief Operations Officer - United States Senate Federal Credit Union

At the United States Senate Federal Credit Union (USSFCU) we are seeking a senior level professional to fill the position of Chief Operations Officer in our Alexandria office. This position will be responsible for overseeing the marketing and sales, lending, branch, call center, e-service, compliance and loan quality assurance areas of the Credit Union. 

Date posted 5/13

Date posted 5/13

At State Department Federal Credit Union our mission is to find and retain exceptional people, provide excellent service and achieve extraordinary results for our members!  If you are up to the challenge, take a look at the exciting opportunities we have for you!

Accounting Officer - The Partnership Federal Credit Union

Arlington, VA  

The Partnership Federal Credit Union is an equal opportunity employer. We select candidates for employment based on knowledge, skills and abilities that are relevant to job performance. We do not discriminate on any basis prohibited by federal, state or local law.

Date posted 3/13 

Senior Member Services Representative - The Partnership Federal Credit Union

Arlington, VA 

The Partnership Federal Credit Union is an equal opportunity employer. We select candidates for employment based on knowledge, skills and abilities that are relevant to job performance. We do not discriminate on any basis prohibited by federal, state or local law.

Senior Vice President of Commercial Lending - United States Senate Federal Credit Union (USSFCU)

At the United States Senate Federal Credit Union (USSFCU) we are seeking senior level professional to fill the position of Commercial Loan Officer that will also serve as Senior Vice President of our CUSO (Credit Union Service Organization) in our Alexandria office.  This position will be responsible for overseeing the member business loan, deposits and services development program, managing significant commercial lending account interactions and the supervision of CUSO employees.   

Vice President of Member Service - Arlington Community Federal Credit Union

Arlington Community Federal Credit Union (ACFCU), a $200 million dollar credit union located in Arlington, Virginia, has an immediate opening for a Vice President of Member Service.

The incumbent will be responsible for REMARKABLE service delivery in the branch and call center environments. Designs and implements uniquely branded service delivery programs and ensures staff is delivering service commensurate with the vision.  Evaluates service delivery efficiency and recommends program and process improvements that create streamlined, efficient and delightful member experiences.  Works closely with the IT and Operations teams to make service delivery excellence come to life through platforms, streamlined processes and skilled use of existing technologies.  Works closely with training and development to ensure that staff has the proper training and educational support to execute on service delivery excellence.  Facilitates the learning process of all member service managers and supervisors and holds managers/supervisors accountable for service delivery and sales goals. As a member of the executive team, participates in the overall management and strategic planning of the Credit Union.  Fosters an environment conducive to member satisfaction, as well as employee achievement and fulfillment.  Maintains a working knowledge of all services and operations of the Credit Union. 

The successful candidate must possess a four year college degree or commensurate experience in the area of business administration or business management.  Graduate degree beneficial.  Five to ten years’ experience managing service delivery environments with proven results.  Previous executive level experience, or broad managerial experience simultaneously managing multiple employees, layers of responsibility, managers and processes.   The ideal candidate should be able to have demonstrated a history of implementing service delivery innovations, managing change and achieving service delivery excellence in a banking or finance environment.

To apply, please visit: https://home.eease.adp.com/recruit/?id=4330091

Date posted: 3/2013

Collector I - Arlington Community Federal Credit Union

Arlington Community Federal Credit Union (ACFCU), a $200 million dollar credit union located in Arlington, Virginia, has an immediate opening for temporary full-time Collector I to join the Collections team.

The Collector I is responsible for all activities associated with the collection on delinquent loans while providing quality member service to Credit Union members. Works with other members of the Collections Department to preserve the Credit Union’s assets by controlling delinquent accounts, collecting and processing payments, and assisting other team members with various collection duties. 

The successful candidate must possess a minimum high school diploma and minimum of 1 year of similar or related experience. Proficiency in the use of personal computers and related electronic processing equipment; strong working knowledge of spreadsheet, database, and word processing applications (Microsoft Excel and Word preferred). Excellent communication skills, phone demeanor and etiquette are required. Additional seminars pertaining to collections and bankruptcies strongly desired.

**Bilingual Spanish is a preferred. Symitar experience is a plus.

Schedule: Monday - Friday, 8:30am - 5:00pm and alternating Saturday mornings.

To apply, please visit: https://home.eease.adp.com/recruit2/?id=790271&t=1

Date posted: 3/2013

Loan Advisor - Arlington Community Federal Credit Union

Arlington Community Federal Credit Union (ACFCU), a $200 million dollar credit union located in Arlington, Virginia, has an immediate opening for a Loan Advisor to join our Lending Call Center team that focus on consistently exceeding member expectations in sales and service.

The Loan Advisor serves our members and prospective members as the primary selling agent for Credit Union loan products and services.  The ideal candidate must be energetic, personally driven to achieve sales goals, and focused on providing REMARKABLE member service.

ESSENTIAL FUNCTIONS

• Interviewing members in order to compile critical information regarding loan needs, earnings and financial condition to determine credit worthiness and processing requests for consumer and real estate loans via phone, online, and in branch.
• Preparing and reviewing all loan documentation for completeness, accuracy and compliance and BSA and other regulatory requirements and Credit Union policy and procedure.
• Analyzing and determining the credit worthiness of members applying for credit and providing credit guidance as appropriate.
• Contacting members to explain loan decisions, including denials, approvals, and counteroffers.
• Discussing, as appropriate, loan alternatives, credit criteria, interest rates, and loan documentation.
• Collecting and preparing documentation needed to fund and disburse loans.
• Establishing and maintaining a financial advisory relationship with members by conducting follow up telephone calls.
• Maintaining expert level sales knowledge of all ACFCU products and services in order to identify cross-sell opportunities and offer appropriate products and services to members.
• Analyzing potential lending opportunities involved in each member’s situation to further assist members in acquiring the right products and services for their needs/wants and to meet individual and Credit Union sales goals.
• Cross-selling loan ancillary products and refer members to Credit Union mortgage, investment, and insurance partners.
• Working as liaison with indirect dealers and indirect loans.

REQUIRED EXPERIENCE AND SKILLS

• High school diploma and 2-3 years of related lending experience.  
• Previous call center or face-to-face experience in lending and sales.  
• Prior experience reading and interpreting credit reports.
• Proficiency in the use of personal computers and related electronic processing equipment.  
• Strong working knowledge of spreadsheet, database, and word processing applications (Microsoft Excel and Word preferred).  
• Excellent communication skills, phone demeanor and etiquette are required.
• Must be able to work on M-F between the hours of 8:00AM and 6:00PM and alternating Saturday mornings.

PREFERRED EXPERIENCE AND SKILLS

• Bi-lingual Spanish.
• Prior experience using Symitar.
• Additional specialized or technical training.

To apply, please visit: https://home.eease.adp.com/recruit2/?id=4002511&t=1

Date posted: 3/2013

Member Services Representative - Transit Employees Federal Credit Union

Are you seeking a position where you can get in on the ground level of a rapidly growing organization? If so, we are seeking a highly professional, hard-working, motivated, creative, self-starter for our Teller/Member Services Representative positions. We are a Federal Credit Union in Washington, DC that is looking for professional staff to provide a high level of customer service to our members. If this position sounds like a good fit for you, please apply today!

Major Duties & Responsibilities

1. Processes all member transactions in person and/or via phone, mail, fax, and on-line services to include deposits, check withdrawals, account transfers, and address changes. Replies to member correspondence by form letter regarding transactions affecting their accounts.
2. Gives prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking /savings accounts, direct deposits, ATM/Visa check card, and Certificate/IRA/Money Markets. May place stop payment on checks/ACH items, provide copies of cancelled checks, and/or order checks. Process wire transfer requests and transaction disputes, and forwards to appropriate person for transmission, fax documents, etc. Assist members with payroll and direct deposit questions and setup payroll distribution. Performs address changes, delete/add joint owner requests, and other account maintenance services. 
3. Opens new member accounts and provides information to new and prospective members by explaining and cross-selling Credit Union products and services. Completes forms for opening and processing all types of accounts, including share, share draft, money market, etc.
4. Utilizes tact and experienced based knowledge, researches and resolves member inquiries explaining specific policies and procedures while representing the CU in a professional manner and maintaining positive member relations. 
5. Provide accurate information to members regarding Credit Union services, products, policies, and procedures. Analyze member accounts in order to provide better services. Cross sells and services members. Conducts outbound calls to members to collect new business.
6. Perform other branch services, operational, and administrative duties as assigned by the Branch Supervisor.

B. Loan Interviewing/Processing

1. Receive new applications; organize loan packages to pass on to the Loan Officer with the proper supporting documents. Review new applications and process new information. Highlight missing areas and contact the member for the information. 
2. Submit processed applications to the Loan Officers. Complete all documents before disbursing loan. 
3. Analyze what the Loan Officer has decided, contact the member to notify them of the decision made, and discuss payments and terms. Set the loan to be disbursed. Fax or mail all necessary loan documents to be signed, ensuring incoming apps are maintained. Close loans, disburse checks, or deposit money as necessary.

C. IRA Duties

1. Performs all duties of an IRA Administrator. Opens accounts, inputs information, corrects errors, distributes IRA periodic payments, initiates death claims, and disburses funds to beneficiaries. Provides accurate information to members regarding IRA products. Ensures IRA program is in compliance with applicable rules and regulations. Keeps informed of changes in legislation that may impact the IRA program.
2. Maintain membership’s IRA portfolios by processing monthly, quarterly, and annual Required Minimum Distributions, maintaining the IRA out-of-balance report, completing 1099R corrections to be sent to the Internal Revenue Service, and notifying members of any IRS changes to the IRA rules and regulations. Responsible for maintaining IRA automatic distribution updates on Symitar under the IRA function. Utilizes CUNA to respond to IRA inquiries in a professional manner and maintain positive member relations.

Requirements

High school diploma or equivalent (GED). AA degree in related are preferred. Additional experience may be substituted for a degree. Minimum 2 to 4 years previous MSR and/or sales experience in a financial institution. Demonstrated knowledge of credit union products, services, policies, procedures, and regulations. Must be extremely professional. Must possess strong customer service skills. Excellent verbal, written, telephone and interpersonal communication skills. PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet. Extensive telephone work involved. Excellent organizational, analytical, and problem-solving skills. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, etc. Ability to lift a minimum of 25 lbs. Some travel required.

To be considered for employment, the candidate must be able to successfully pass a background check which includes but is not limited to: bondability check, credit check, criminal background check, and employment and educational verifications.

 If interested, please email resumes and salary requirements to hr.fcu2011@gmail.com or fax to the attention of Human Resources at (202) 281-2399.

EOE M/F/D/V
  

Date posted 3/13

Floating Tellers - Prince George's Community Federal Credit Union

• Starting salary $11.01/hr
• Work a minimum of 40hrs/week, with some Saturday hours (8:30 am - 1:30 pm)
• Full-time benefits (health, dental, vision) offered    
• Job Summary/Qualifications:
• High School Diploma/GED
• 18 years of age or older
• Six months previous cash-handling experience preferred
• Spanish Speaking a plus
• Valid Driver's License required
• PC Proficient
• Background and Credit Check required

All positions at the Credit Union REQUIRE a positive Credit and Background History. Successful candidates will be subject to a pre-employment background investigation, which includes a credit check.

For more information, contact Christina Clark at 301.627.2666 ext. 1012 or via email at cclark@princegeorgescfcu.org

Date posted 1/13

Member Services Representative (MSR) - Washington Gas Light Federal Credit Union

Washington Gas Light Federal Credit Union, an $88+ million dollar credit union located in Springfield, Virginia, is looking for an experienced Member Service Representative to perform a broad range of member service activities. This position will be responsible for providing quality member service, cross-selling credit union products and services, processing and balancing each day's transactions and verifying cash totals. Applicant should be able to respond to questions and/or provide information upon request from members in person and over the telephone. This position requires the chosen applicant to possess strong verbal, written, interpersonal communication skills and the ability to represent the credit union in a courteous and professional manner.

The Credit Union offers an excellent benefits package with above market benefits including free employee medical insurance and a 401K Plan. If you are enthusiastic, reliable and have good people skills, the credit union would like to hear from you.

Requirements:

• High school diploma or equivalent (GED)
• Minimum twelve months financial institution experience
• Previous teller, member service, loan processing and call center experience preferred
• PC proficient including Microsoft Word, Excel, and Powerpoint
• Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: CRT, PC, fax, copier, telephone, postage machine, etc.
• Bilingual speaking preferred

Contact Information: Sarah J Basallote / email: sbasallote@wglfcu.org

Date Posted 1/13

Controller - DVA Federal Credit Union

DVA Federal Credit Union, located in Washington, DC, is looking for a Controller. The Controller is responsible for preparing and generating accurate financial records for Management and/or Board of Directors. Chosen candidate must have extensive ALM and investment purchasing knowledge. The Controller is responsible for processing the call report, heading up the ALM committee, producing cash flow analysis to maximize credit union profitability. 

Candidate must demonstrate excellent interpersonal, analytical, communication and writing skills. Candidates considered for employment must also pass a credit and bonding check. Requirements: Bachelor's degree, in Accounting and/or finance, minimum 3-5 years in a financial institution, preferably a Credit Union, PC proficient including Microsoft Office. Qualified candidates may send resumes to HR@dvafcu.org or fax them to 202-737-2992.

Date posted 1/13
 

Call Center Representative - DVA Federal Credit Union

DVA Federal Credit Union is seeking a Part-time Call Center Representative to work at our Washington DC office.

Position Responsibilities:  Assisting members with information on all Credit Union products and services by phone; Responding to member service request in a prompt and courteous manner; Cross-selling Credit Union products and services; processing loan applications and supporting all functions of the Call Center

Position Requirements: High School Diploma or (GED) Minimum. Excellent member service, analytical, problem solving and organizational skills. Previous financial experience required.  

Please email your resume to ctaylor@dvafcu.org or fax to 202-737-2992.

Date posted 1/13

 Business Development Officer - SecurityPlus Federal Credit Union

  Job Summary
This outside sales position develops and maintains personal and business relationships with Select Employer Groups(SEGs) focusing on gaining new SEGs and partnering with them on communication strategies that result in new member growth and account acquisition.  Responsible for cultivating and maintaining relationships with decision makers, business owners, and staff while identifying and servicing account needs. It is required that this position meet goals in the areas of prospecting new SEGs, enhancing relationships with existing SEGs, and new member and account acquisition. This position must also follow regulatory, organizational and financial requirements.

Qualifications and Requirements  

• Bachelor’s Degree or equivalent work experience is required.  Must be available to make business calls and represent the credit union at civic and community functions outside of the office environment and standard work day (evenings and weekends as needed).
• A minimum of 2 years’ experience in an outside sales role is required with a proven record of closing the sale. Three years of experience in a financial retail setting with a strong, proven sales and service background is also required. Experience with features and benefits of financial products and services; experience following NCUA or banking regulations and compliance factors are all a plus. Experience with presenting ideas to professional groups is also required.   
• Excellent interpersonal and communication skills (verbal, written, presentation), analytical skills, problem-solving skills, planning and organization skills are necessary. The successful candidate will also be self-motivated and possess the ability to operate both independently and as part of a team. Must display appropriate professionalism at all times.
• Excellent PC skills, including word-processing, spreadsheet, electronic calendar, and e-mail are required. Experience on related financial institution customer service systems, or other closely related financial data input and retrieval systems/equipment is a plus!  
• Must have access to reliable transportation in addition to an acceptable driving record.

We offer excellent employee benefit programs and competitive compensation programs. If you want to work for a growing, dynamic financial institution in a stable and supportive work environment, please e-mail your resume with salary requirements to hr@securityplusfcu.org.

All positions at the Credit Union REQUIRE a positive Credit and Background History. Successful candidates will be subject to a pre-employment medical screening and a background investigation, which includes a credit check.

Securityplus Federal Credit Union
P.O. Box 7560
Baltimore, MD 21244
Attn.: Human Resources

Securityplus FCU is an Equal Opportunity Employer/Diversity Employer 

Date posted 12/12

BSA & Regulatory Compliance Manager- Congressional Federal Credit Union

Congressional Federal was established in 1953 as Congressional Employees Federal Credit Union. Today, we continue to serve employees of the U.S. House of Representatives, as well as over 130 other corporate partners and associations. As a financial institution, we offer a full complement of traditional and non-traditional financial services in response to our members’ diverse needs, at every stage in their life. Congressional Federal has four branches located on Capitol Hill, in addition to a branch and operations center in Oakton, Virginia.

 
Position Summary:
Pro-actively assist management in identifying and containing BSA and regulatory compliance risk, monitoring, reporting, and fostering a compliance culture and optimizing relations with regulators.  Financial services compliance entails a high degree of regulatory compliance and reputational risk, particularly with respect to risks arising out of non-compliance with extensive and complex regulations.  Failure to comply with these regulations would have significant negative effects on relations with regulators, the reputation of the organization with members and potential members and significant regulatory sanctions, including regulatory fines of material amounts.
 
Responsible for managing all aspects of the Bank Secrecy Act Compliance program, ensuring compliance with all BSA regulations.  Stays abreast of changes, or pending changes, in federal laws and regulations affecting management, operations, and product offerings. Analyzes new and pending laws that could directly affect the Credit Union's current practices. Ensures all affected areas of the Credit Union are kept informed of changing laws and regulations so that implementation can be completed at the appropriate time. Manages the duties performed by the BSA/AML Specialist(s) and the compliance assistant.  Provides technical advice and guidance on regulatory compliance matters.
 
Responsibilities:
Manage the duties performed by the BSA/AML Specialist(s) to comply with Federal BSA requirements. Oversee the analysis and investigation of accounts identified for suspicious activities/trends or structuring of transactions for potential Suspicious Activity Reporting (SAR) and advise on the determination of such activity.  Approve SAR’s prior to filing with FinCen. Analyze new and pending laws and regulations which will affect the Credit Union's current operations, and notify affected parties of changes in laws and regulations. Whether self-initiated or at the request of management, conduct research of individual regulatory-related matters (i.e., practices, proposals, etc.), identify and communicate regulatory compliance deficiencies, and provide guidance in the development of alternative solutions or implementation of corrective action.  Develop a library of compliance resources and provide informational assistance as requested. Educate and train BSA Specialists in credit union SAR process.  Develop BSA Specialist’s and own needed training and awareness of changing or updated BSA/compliance information and regulation.  Conduct supplemental training on a recurring basis and develop BSA Specialist skills and knowledge to have the ability to also train staff on an ongoing basis. Perform various quality control reviews and monitoring in the areas of Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering, OFAC and CIP to ensure credit union’s compliance efforts are maintained. Ensure completion of BSA/OFAC risk assessment at least annually. Manage the duties performed by the compliance assistant to include subpoena completion, departmental compliance reviews and audits, preparation of written reports and assessments of findings, and maintenance of compliance library resources.
 
Assist with overall Risk Management Program and provide guidance or assistance to all areas of the credit union.  Develop and implement a compliance program to effectively review nominated areas of the Credit Union for regulatory compliance. Periodically review Credit Union policies and procedures for compliance with applicable laws and regulations, and support specific audits to investigate adherence with regulatory requirements. Periodically report, as requested, regulatory matters, concerns, and/or the overall compliance condition of applicable departments, operations or functions within the Credit Union to the Board of Directors or Senior Management. Maintain external awareness of research trends, information, and techniques related to money laundering.  Maintain awareness of AML/BSA trends and other related industry practices helping to ensure external knowledge and focus is not lost.  Monitor activities within the AML Compliance area to ensure compliance with applicable internal policies and procedures and external regulation.

Education & Experience:
A college degree, NCCO and five to ten years of similar or related experience.

Skills:
Excellent written and verbal communication skills are required. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others and/or can be of a personal or sensitive nature.  Work may involve motivating or influencing others.  Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Congressional Federal offers a comprehensive benefits package including but not limited to health & dental, 401K, vacation/sick pay, 10 paid holidays, tuition reimbursement and a flexible spending program. Satisfactory credit background required. Equal Opportunity Employer

To Apply: Go to www.congressionalfcu.org and click on our careers page! 

Date posted 12/12

Branch Manager (Security West Location) - SecurityPlus Federal Credit Union

Securityplus Federal Credit Union, located in the Woodlawn section of Baltimore County, is growth oriented and one of the largest federal credit unions in Maryland with over $350 million in assets, and offices located throughout Baltimore City and County.

As Branch Manager, your duties will include, but are not limited to the following:   

This position is responsible for the efficient and effective management of a full-service branch office.  This position will be responsible for leading the branch to increasing sales, the expansion of existing business relationships and the development of new business while maintaining our service philosophies. This position must also ensure operations are following regulatory, organizational and financial requirements. This position requires the ability to be registered and maintain that registration as an MLO in the NMLS system (SAFE Act) as an employee of the Credit Union.
 
Bachelor's degree is preferred in Business, Finance or Accounting. More than 8 years of related experience and/or training: or equivalent combination of education and experience will be considered in lieu of a degree. The candidate must possess strong leadership skills with a proven ability to grow and manage a retail branch office, excellent verbal and written skills, proven ability to lead and motivate teams, ability to listen actively in order to identify member needs and/or concerns, Ability to multi-task and possess problem solving and analytical ability. Must be available to make business calls and represent the Credit Union at the civic and community functions outside of the standard work day and branch environment. Prior supervisory experience is also required.
 
We offer excellent employee benefit programs and competitive compensation programs. If you want to work for a growing, dynamic financial institution in a stable and supportive work environment, please e-mail your resume with salary requirements to hr@securityplusfcu.org.

All positions at the Credit Union REQUIRE a positive Credit and Background History. Successful candidates will be subject to a pre-employment medical screening and a background investigation, which includes a credit check.
 
Securityplus Federal Credit Union
P.O. Box 7560
Baltimore, MD 21244
Attn.: Human Resources
 
Securityplus FCU is an Equal Opportunity Employer/Diversity Employer 

Date posted 12/12

Member Service Representative (Metro West) - SecurityPlus Federal Credit Union

Securityplus Federal Credit Union, located in the Woodlawn section of Baltimore County, is growth oriented and one of the largest federal credit unions in Maryland with over $350 million in assets, and offices located throughout Baltimore City and County.

As a Member Service Representative, your duties will include, but are not limited to the following:

As a Member Service Representative (MSR), along with performing basic teller responsibilities of accurately handling transactions (deposits, transfers, withdrawals, check cashing, etc.), you will be responsible for ensuring exceptional member service in a professional manner through product knowledge and solid cross-sales. You be responsible for performing member services such as opening and closing accounts, renewing certificate accounts and assisting members with any maintenance issues regarding their accounts. This person will be responsible for selling and cross selling credit union products and services, obtaining and exceeding individual sales goals as well as the branch sales goals. You will review credit reports, research background information to determine eligibility, complete loan documents and disburse approved loans.  

Candidates must have High school diploma or equivalent work related experience. Associate’s Degree (A.A.) preferred or equivalent from two-year College or technical school or one year or more related experience and/or training; or equivalent combination of education and experience; or equivalent work related experience.  Prior financial services background is required.  This position requires the ability to be registered and maintain that registration as an MLO in the NMLS system (SAFE Act) as an employee of the Credit Union. Spanish speaking skills are a plus, but not required.
 
We offer excellent employee benefit programs and competitive compensation programs. If you want to work for a growing, dynamic financial institution in a stable and supportive work environment, please e-mail your resume with salary requirements to hr@securityplusfcu.org.
 
All positions at the Credit Union require a positive Credit and Background History. Successful candidates will be subject to a pre-employment medical screening.
 
Securityplus Federal Credit Union
P.O. Box 7560
Baltimore, MD 21244
Attn.: Human Resources
 
Securityplus FCU is an Equal Opportunity Employer/Diversity Employer 

Date posted 12/12