Credit Union Job Opportunities

Below is a listing of open credit union job opportunities submitted by NAFCU member credit unions. Also, view NAFCU job openings.

To include a job opening on this site, please send the job title, description, and link or email to apply in Word or text format to contentwebmaster@nafcu.org. Job listings will be posted for three months (unless you notify us sooner to remove a posting).


COLLECTIONS MANAGER - CommonWealth One Federal Credit Union

Alexandria VA

CommonWealth One Federal Credit Union (COFCU) is a full-service, not-for-profit financial cooperative with over 30,000 members and over $300 million in assets.  We have branches in Northern Virginia, Washington DC, and Harrisonburg, VA.  We have remained true to the credit union philosophy of "people helping people" – providing members with products and services to achieve their long-term financial goals. 

The Collections Manager directs the collections activities of the credit union ensuring that strategic and departmental goals are achieved, delinquency ratios/metrics are attained, and service to members is always maintained at the highest standards. The Manager may be assigned to lead special projects and serve on various project teams to accomplish COFCU's Strategic Goals.  The Collections Manager is responsible for the development, training, and retention of department staff. 

The Collections Manager must have experience in overseeing the recovery of credit union assets according to regulations and procedures.  The Collections Manager will participate in the monthly Board Delinquent Account Committee meetings.

Your success will depend on your ability to collaborate, guide strategically, engage and mentor your team, share your expertise with others, understand the details, and educate the staff so they better understand how they can make an impact on the profitability of the credit union.

When you join COFCU, you will immediately focus on learning the business of the credit union and evaluating the efficiency of the credit union's collections practices.  You will join the implementation of a strong service and engagement culture.  

Our considerations for a Collections Manager include a motivated professional with the following credentials:

  • At least five years' experience managing the collections department, preferably in a financial institution.
  • Bachelor's degree preferred.
  • Supervisory experience with skill in coaching and training staff to achieve high performance levels.
  • Knowledge of laws and regulations concerning Bankruptcy laws, collections laws and title regulations required.
  • Knowledge of credit union policies and procedures and regulatory compliance requirements, preferred.

CommonWealth One is well-managed, financially strong, and still growing.  We offer a competitive compensation package that includes medical and dental plan options, 401(k) plan, free parking, and Van Dorn metro accessibility. Qualified candidates wishing to join our team should apply directly online at www.cofcu.org/careers. Candidates who are being considered for employment will be subject to a credit, bonding and criminal background review.  Applicants that do not provide salary requirements will not be considered.  We are proud to be an equal opportunity employer.

Posted 1/2017


Deposit & Electronic Operations Manager - Michigan Tech Employees Federal Credit Union

The Michigan Tech Employees Federal Credit Union (MTEFCU) is growing and seeks a highly-qualified Deposit & Electronic Operations Manager to join their team in Houghton, Michigan. This position serves a key role in a workplace that is upbeat and positive and with assets totaling over $70 million.

AREAS OF RESPONSIBILITY
The Deposit & Electronic Operations Manager reports to the President/CEO and is primarily responsible for:

  • Management and coordination of the following:
    • Online banking, mobile banking, ATM banking and telephone banking
    • Debit and credit card processing
    • Fraud prevention and card disputes
    • Check transit items
    • Core system administration
    • Credit Union software application support
    • Deposit documentation
    • Information technology support
    • Automated data file processing
  • Supervise operations staff.
  • Research and correct member deposit account issues.
  • Develop and maintain management reporting on all areas of responsibility.
  • Ongoing review and analysis of all departmental procedures to identify areas of improvement.
  • Implementing procedural improvements to increase efficiency/quality of service to members & co-workers.

COMPENSATION
$35,000 - $60,000 annually, commensurate with experience.

BENEFITS OFFERED
MTEFCU places great value in its team and offers a comprehensive package of benefits including medical, dental, vision and prescription drug coverage; flexible spending account and wellness program; life insurance and short-term/long-term disability insurance; 401k retirement plan; profit sharing plan; paid time off, paid holidays and tuition reimbursement.

WHAT YOU NEED TO BE SUCCESSFUL

  • Degree in Accounting, Finance, Business Administration, Information Technology, Information
    Systems or related fields, desired.
  • 3 years' relevant work experience, preferably in a credit union, bank, or financial institution, preferred.
  • Excellent technology skills and an ability to learn new concepts quickly, required.
  • Possess a high attention to detail and accuracy along with an ability to remain organized, required.
  • Ability to maintain and promote a positive attitude and work environment.
  • Supervisory experience, preferred.
  • Possess exceptional written and verbal communication skills.
  • Proficiency with Microsoft Office software (Word, Excel, Outlook, PowerPoint), required.
  • Unrestricted right to work in the United States, required.
  • MTEFCU is an Equal Opportunity Employer.

NO PHONE CALLS or WALK-INS PLEASE.
APPLY ONLINE AT mtefcu.sdsjobs.com
LEARN MORE ABOUT THE MTEFCU AT mtefcu.org

Posted 1/2017


Call Center Representative - Washington Gas Light Federal Credit Union

Washington Gas Light Federal Credit Union, a $99+ million dollar Credit Union located in Springfield, Virginia, is looking for an experienced Call Center Representative. This position will be responsible for providing quality member service which includes answering calls in a Call Center environment, processing transactions on members accounts, cross-selling credit union products and services and processing and balancing each day's transactions. Applicants should be able to respond to questions and/or provide information upon request from members in person and over the telephone in a Call Center environment. This position requires the chosen applicants to possess strong verbal, written, interpersonal communication skills and the ability to represent the credit union in a courteous and professional manner.

The Credit Union offers an excellent benefits package with above market benefits including medical insurance and a 401K Plan. If you are enthusiastic, reliable, and have excellent people skills, the credit union would like to hear from you.

Requirements:

  • High school diploma or equivalent (GED)
  • Minimum twelve months financial institution experience
  • Previous teller, member service, loan processing and call center experience in a financial institution preferredPC proficient including Microsoft Word, Excel, and PowerPoint
  • Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: CRT, PC, fax, copier, telephone, postage machine, etc.

Contact Information: Sarah E Johnson / email: sjohnson@wglfcu.org

Posted 1/2017


Assistant Accounting Manager - Treasury Department Federal Credit Union

Washington, D.C.

Summary
Responsible for directing the daily operations of the Accounting Department while maintaining Treasury Department FCU's general ledger and ensuring accurate and timely completion of the financial statements.  Must implement department procedures and maintain strong internal controls and comply with policies, GAAP and NCUA guidelines.  Ensure staff tasks are performed within acceptable parameters, including reconciliation of all bank and general ledger accounts; manage month-end general ledger closing and financial statement preparation; allocate department resources to address department's work flow in order to meet completion targets.  Work with Vice President of Finance and CEO to prepare the annual budget and track organization performance over time.

Major Duties and Responsibilities

  • Directs the administration of the Accounting Department to ensure financial activities follow sound financial principles and comply with all organization policies, NCUA regulations and GAAP. Develop and enhance accounting procedures to ensure compliance and safe and sound departmental operations. Works with auditors, examiners and third party vendors to ensure proper control, compliance and reporting of Credit Union activities.
  • Review daily and monthly general ledger accounts reconciliations; ensure all reconciling items are researched and adjusted immediately.
  • Works with the Vice President of Finance on preparation of Credit Union financial reports, annual budget and financial forecast.
  • Maintain effective communication with other departments to maximize organizational controls, coordination and synergy.
  • Directs, develops, motivate and disciplines direct reports; administers performance evaluation and recommends appropriate personnel actions.
  • Perform other related duties as assigned.

Experience and Education
Bachelor's degree in Accounting desired, with 4 years financial service industry experience including accounting management experience.  Minimum requirement: Bachelor's degree in accounting related major with a minimum of 7 years financial institution experience, including 3 years of accounting management experience.

Send resume to:  careers@tdfcu.com

Posted 1/2017


Network Systems Administrator - SkyOne Federal Credit Union

We are seeking an experienced Network Systems Administrator to join our team! The right candidate will know how to maintain and provide technical support for LAN/WAN Network systems, Data/Telecommunication systems and PC systems. This person will be expected to interface with vendors, the IT team, and all end users for the resolution of software and hardware problems. 

Essential Functions Include:

  • Maintaining security, system integrity and user setup for LAN/WAN Network; includes setting up and configuring PC workstations, routers, printers, FAX, copiers, and servers, password protection plan, firewall upgrades, develops a virus screening scheme for Internet users and performs daily and monthly network/user PC backups. 
  • Troubleshooting and logging all LAN/WAN Network and integrating this with the Credit Union's Business Continuity Plan (BCP).
  • Installing and testing new releases of application software, new modules, and network/server system software.
  • Performing system maintenance as required.  Includes system configuration changes, creating and maintaining system documentation and procedures. 
  • Providing "backup" to other levels of Technical Support Specialists.
  • Complying with regulations within area of responsibility.

Qualifications

  • Minimum of three years experience in the setup and maintaining of LAN/WAN Network systems.
  • Minimum of three years experience with personal computers, hardware, and software such as (MS Office, etc…).
  • Working knowledge of telephone and data communications systems.
  • Effective troubleshooting skills.
  • Excellent written and verbal communication skills.
  • Proficient project management skills.
  • Thorough knowledge of network, Internet, intranet, and extranet systems.
  • Working knowledge of web development software and language.
  • Thorough knowledge of applicable networking protocols.    

Why SkyOne is a great place to work

We're in the business of people helping people. While our work is providing banking services to those responsible for transporting America safely through the skies, our mission is providing them and their family members financial peace of mind.

We understand that it's our employees that make us great, and we treat them as our greatest asset, with a comprehensive and competitive compensation and benefits package that include:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.
  • 401(k) plan to help you plan for retirement.
  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
  • Paid holidays so you can celebrate our nation's holidays just as our members would.
  • A wellness program designed to help you develop and maintain a healthy lifestyle, and have fun at it.

We have a strong corporate culture that embodies these core values:

  • Integrity
  • Family
  • Passion
  • Communication
  • Teamwork
  • Empowerment

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Please apply online at https://skyone.applicantpro.com/jobs/.

We are proud to be an Equal Opportunity Employer.

Posted 1/2017


Chief Technology Officer - SkyOne Federal Credit Union

We are seeking an experienced Chief Technology Officer to join our team!  This person manages the operations of the Information Technology Division and ensures that the support provided by the e-Commerce, Facilities, Information Technology and Operations Support departments is sufficient to enable the Credit Union to meet its operating and reporting objectives.   

Essential Functions Include:

  • Recommends and develops division short and long-term strategic initiatives to achieve Credit Union goals.
  • Researches, recommends, and implements new programs, systems, and products as they pertain to the division.
  • Manages partnerships with core system provider and technology vendors. 
  • Overseas disaster recovery and business continuity programs.
  • Researches  and recommends solutions to improve and enhance our ecommerce channels and the member online and mobile banking experience
  • Manages the implementation of all online and mobile banking programs, enhancements, modules, third party SSOs and integrations
  • Oversees facilities management and maintenance.
  • Manages VISA Credit, ATM, and VISA Check card program.
  • Manages SkyOne's proprietary ATMs located throughout the country.

Qualifications

  • Bachelor's degree in Business Administration, Economics, or Information Technology preferred.    
  • Excellent understanding of computer mainframe, Internet, and LAN capabilities.
  • Minimum of five years of information technology management experience in a financial institution.
  • Strong strategic planning and organizational skills.
  • Demonstrated leadership and management skills.
  • Well-developed time management skills with the ability to manage multiple priorities.
  • Excellent verbal and written communication skills.

Why SkyOne is a great place to work

We're in the business of people helping people. While our work is providing banking services to those responsible for transporting America safely through the skies, our mission is providing them and their family members financial peace of mind.

We understand that it's our employees that make us great, and we treat them as our greatest asset, with a comprehensive and competitive compensation and benefits package that include:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.
  • 401(k) plan to help you plan for retirement.
  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
  • Paid holidays so you can celebrate our nation's holidays just as our members would.
  • A wellness program designed to help you develop and maintain a healthy lifestyle, and have fun at it.

We have a strong corporate culture that embodies these core values:

  • Integrity
  • Family
  • Passion
  • Communication
  • Teamwork
  • Empowerment

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Please apply online at https://skyone.applicantpro.com/jobs/.

We are proud to be an Equal Opportunity Employer.

Posted 1/2017


Internal Auditor - SkyOne Federal Credit Union

We are seeking an experienced Internal Auditor who will be responsible for the overall audit function of the credit union.  This person will continually monitor the credit union to assure compliance with state and federal laws and regulations, and will be responsible for the following:

  • Under general supervision, performs, reviews, and audits operations and various departments of the organization. 
  • Compiles and issues reports detailing conclusions and providing recommendations for improvements.
  • Serves as primary contact or liaison between all external audit firms, and regulatory agencies. 
  • Assumes the Bank Secrecy Act (BSA) role/function for the credit union.
  • Proficient in state and federal guidelines and regulations as they relate to conducting audits, and ensuring compliance throughout the organization.
  • Ability to write audit reports independently for management's review, and approval.
  • Assists the Director of Risk Management as required.    

Qualifications

  • Minimum two to five years experience of related experience in financial institutions.
  • A two year college degree or completion of specialized course, or equal experience.
  • Excellent verbal and written communication skills.
  • Proficient knowledge of the host system and its capabilities.
  • Ability to handle multiple tasks/projects at one time.
  • Must be P.C. proficient and have extensive knowledge of MS Office (Word, Excel).
  • Excellent interpersonal skills required.  A significant level of trust and diplomacy is required. 
  • Detail-oriented, with strong organizational skills.
  • Well-developed time management skills.
  • A high degree of confidentiality.

Why SkyOne is a great place to work

We're in the business of people helping people. While our work is providing banking services to those responsible for transporting America safely through the skies, our mission is providing them and their family members financial peace of mind.

We understand that it's our employees that make us great, and we treat them as our greatest asset, with a comprehensive and competitive compensation and benefits package that include:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.
  • 401(k) plan to help you plan for retirement.
  • Life insurance to protect your loved ones in case of the unexpected.
  • Employee Assistance Program that provides complimentary and confidential counseling services for a variety of topics, including marital counseling, work-life balance, and more.
  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
  • Paid holidays so you can celebrate our nation's holidays just as our members would.
  • A wellness program designed to help you develop and maintain a healthy lifestyle, and have fun at it.

We have a strong corporate culture that embodies these core values:

  • Integrity
  • Family
  • Passion
  • Communication
  • Teamwork
  • Empowerment

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Please apply online at https://skyone.applicantpro.com/jobs/.

We are proud to be an Equal Opportunity Employer.

Posted 1/2017


Member Services Representative - SkyOne Federal Credit Union

We are seeking an experienced Member Services Representative to join our team.

This position is responsible for:

  • Assisting in building valued financial relationships with our members by actively recommending and cross-selling credit union products and services that best meets our members' financial needs.
  • Providing outstanding professional service while answering all member inquiries. 
  • Supporting business development efforts by performing outbound telemarketing calls and provides frontline coverage at the branches and call center.

Qualifications

  • Minimum of one-year experience in a financial institution, in either branch banking or a call center.
  • Strong cross-selling and telemarketing skills.
  • Excellent member service and telephone communication skills.
  • Strong knowledge and understanding of financial products and services.
  • Windows, Word, Excel and Internet proficiency.
  • A high degree of confidentiality.

Why SkyOne is a great place to work

We're in the business of people helping people. While our work is providing banking services to those responsible for transporting America safely through the skies, our mission is providing them and their family members financial peace of mind.

We understand that it's our employees that make us great, and we treat them as our greatest asset, with a comprehensive and competitive compensation and benefits package that include:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.
  • 401(k) plan to help you plan for retirement.
  • Life insurance to protect your loved ones in case of the unexpected.
  • Employee Assistance Program that provides complimentary and confidential counseling services for a variety of topics, including marital counseling, work-life balance, and more.
  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
  • Paid holidays so you can celebrate our nation's holidays just as our members would.
  • A wellness program designed to help you develop and maintain a healthy lifestyle, and have fun at it.

We have a strong corporate culture that embodies these core values:

  • Integrity
  • Family
  • Passion
  • Communication
  • Teamwork
  • Empowerment

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Please apply online at https://skyone.applicantpro.com/jobs/

We are proud to be an Equal Opportunity Employer.

Posted 1/2017


Manager, Human Resources – IDB-IIC Federal Credit Union

Department:              Human Resources
Location:                   Corporate Headquarters
Reports to:                Chief Operating Officer
FLSA Status:            Exempt
Salary Grade:           Managerial
Prepared by:             Human Resources
Prepared Date:         December 8, 2016

SUMMARY

Develops, plans and administers policies relatin to all phases of human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services by performing the following duties personally or through subordinate staff. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned.

  • Develops and manages successful execution of Human Resources Annual plan;
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
  • Develops and directs personnel activities and benefits administration.  Administers benefits programs such as life, health, dental and disability insurances, retirement plans, Paid Time Off, leave of absence, and employee assistance. Directs the maintenance of wide variety of benefit programs, e.g. insurance, employee education, etc. Oversees the investigation of accidents and preparation of reports for insurance carrier.
  • Recommends objectives, policies, and guidelines required to implement and administer compensation programs. Reviews employee changes in status and ensures fair and equitable application of compensation policies and practices.  Analyzes wage and salary reports and data to determine competitive compensation plan.  Administers salary administration program to ensure compliance and equity within organization.  Conducts wage surveys within labor market to determine competitive wage rate. Supervises and coordinates the processing and approval of timekeeping records.
  • Directs the maintenance of personnel data systems and records.  Manages and maintains a human resources system that meets top management information needs. Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Ensures timecards and payment of wages for hours worked are compliant.
  • Assists in the administration of performance review program to ensure effectiveness, compliance, and equity within organization. Continually analyzes employee attitudes and concerns and recommends programs to correct problems and employees in anticipation of Credit Union objectives. Prepares reports and recommends procedures to reduce absenteeism and turnover. Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Considers HR management an organizational development opportunity to continually position the credit union to exceed member expectations. Assesses, develops, and implements strategic recruitment and employment programs including permanent, temporary employee, internship, and volunteer staffing.  Evaluates the Credit Union's current internal and external recruiting practices and recommends and implements new and efficient processes improving cost, time to fill, and service to the Credit Union's hiring managers.  Works with management to ensure understanding of current and future workforce needs.  Writes and maintains job descriptions.
  • Develops and implements policies and procedures for recruitment, testing, selection, and job placement.  Is responsible for the carrying out the following functions: developing sources of qualified applicants, screening applicants, scheduling and conducting interviews, administering tests, checking references and background, and evaluating applicant qualifications. Manages automated resume and applicant tracking systems.  Maintains data on recruitment activities, applicant flow, interviews, hires, transfers, promotions, and job replacement due to terminations. Prepares job advertising, conducts interviews, screens applicants, develops starting salaries and extends offers.
  • Plans and conducts new employee orientation to foster positive attitude toward company goals, serving as a guardian of the company's culture, as well as an agent for positive change. Designs, plans, and implements corporate training programs, policies, and procedures.  Researches new training techniques and implements enhancements to existing training programs.  Selects appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training. Manages a team of trainers who are knowledgeable of the credit union industry, are internally client focused, and deliver high quality training and development programs.  Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
  • Participates in selected training activities to enhance job related competencies.
  • Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.
  • Designs and coordinates team building activities.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree (B.A.) in Human Resources or related field from four-year college or university; five years of directly related training and development, recruitment and/or generalist experience, including two to three years of supervisory experience, or equivalent combination of education and experience.  Must be comfortable working with all levels within the organization and possess a professional, diplomatic, knowledgeable demeanor.  Must be client focused, responsive, with a can-do attitude.  Prior experience within a financial institution is required.  MBA preferred.

Language Skills                                              
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  Bilingual in Spanish preferred.

Mathematical Skills                                                  
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Ability                                                      
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                                             
To perform this job successfully, an individual should have knowledge of Human Resource systems, Spreadsheet software, and Word Processing software.  Experience with computer software applications such as Applicant Tracking and Microsoft Office programs.

Other Skills and Abilities
Must have the ability to work in a collaborative environment with other HR professionals; possess well-developed management skills including supervision of others; ability to balance a hands-on approach with a broader, long-term perspective; superior analytical, problem solving, and organizational skills and an ability to deal with ambiguity; proven ability to succeed in a fast paced, high-energy work environment; advanced communication and interpersonal skills; ability to demonstrate knowledge of HR laws, regulations, and processes and design, delivery, administration, and evaluation of training and development programs.
Must have excellent presentation skills with the ability to speak to small (1) to large (130) groups of employees.

PHYSICAL DEMANDS

The physical demands of the job are similar to those typically found in a professional office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLICANT INFORMATION

Interested applicants should send their resume and cover letter to our Chief Operating Officer, at mariaegl@iadb.org.

Posted 12/2016


Multiple Positions at State Department Federal Credit Union

Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $1.5 billion dollars, we recognize that our people make it happen.

We are dedicated to attracting and retaining top talent to ensure our continued success. Our legacy of exceptional service not only reaches the members we serve, but SDFCU employees. Through internal training and workshops, professional strengths are cultivated, and employees are given opportunities for advancement. Do you have what it takes to join our dynamic team? Enjoy competitive salaries, outstanding Health, Dental and Vision insurance within the first 30 days of service, matched 401(k) plan with 3% SDFCU contribution, tuition reimbursement, and monetary travel compensation.

Please visit our website at www.sdfcu.org to view position descriptions for the following vacancies:

  • Director of Member Contact Centers
  • Director of Payments
  • Member Survey Specialist
  • IT Service Delivery Engineer
  • Director, Enterprise Data Management Services
  • Project Manager
  • Member Service Representative I (call center)
  • Loan Servicing Coordinator/Member Advocate

State Department Federal Credit Union is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

State Department Federal Credit Union Participates in E-Verify

Posted 12/2016


Vice President of Lending & Financial Services – Western Vista FCU

Western Vista FCU is seeking an upbeat, dynamic and detail oriented individual to join our Senior Management team. The successful applicant will have a Bachelor's degree in Business, Finance, or related field. Minimum of 2 year in Commercial, Secondary Market Lending, and Special Asset experience required. The successful applicant will also need the ability to coach staff, help in assisting members and businesses in reaching their financial goals and offering solutions. Must have ability to communicate professionally, provide prompt, efficient, & accurate service and have a strong desire to improve the financial lives of our members. This applicant must have the ability to strategically plan for the Credit Union. Send resume and cover letter to:

Western Vista Credit Union
Attn: Administrative Assistant
3207 Sparks Rd.
Cheyenne, WY 82001
Or
careers@wvista.com

Posted 11/2016


Business Development Manager – CommonWealth One Federal Credit Union

CommonWealth One Federal Credit Union (COFCU) is a full-service financial institution with over 30,000 members and $300 million in assets.  We have branches in Northern Virginia, Washington DC, and Harrisonburg, VA.  We have remained true to the credit union philosophy of "people helping people" – providing members with products and services to achieve their long-term financial goals.

COFCU has an opportunity for a rising Marketing or Business Development Specialist seeking to move to the next level in their career.  If you are currently a Branch Manager interested in moving to new challenges, you can also utilize your skills in business development to contribute to the growth of the credit union.

Under the supervision of the Chief Marketing Officer, as Business Development Manager, you will work closely with the CMO to build brand awareness and manage the Credit Union's public relations activities in Northern VA and Washington DC. The Business Development Manager will also be responsible for growing the Credit Union's membership base by attracting new account relationships and expanding existing account relationships with Select Employer Groups, community groups, and small businesses to build member share of wallet. This high contact position requires the ability to communicate effectively with current and prospective members as well as the positive promotion and representation of our Credit Union brand.

This is an individual contributor position and will not be supervising any staff.  This is not a senior level position.

Our ideal candidate will have experience in the areas of community relationship development, sales, and presentation skills in both group and one-on-one situations. Additional qualifications include:

  • Bachelor's degree and five year sales experience preferred.
  • Financial Services experience preferred.
  • Demonstrated strength in sales, organization, working independently, prioritization.
  • Financial Counseling Certification, preferred.
  • English/Spanish bilingual skills, preferred.
  • Effective public and presentation skills in both one-on-one and group situations.
  • Business writing; articulate and persuasive communication style.
  • Proficiency with business computer applications (Microsoft Outlook Suite, banking platforms).
  • Self-motivated, flexible and adaptable, able to see the big picture concurrent with managing the details, requires minimal supervision.
  • Maintains confidential information.

You will bring your goal-oriented enthusiasm, ability to work on competing priorities, collaborative work-style, inquisitive attitude, flexibility, creativity, focus on excellence, and just over all great-to-work-with demeanor.

CommonWealth One is well-managed, financially strong, and still growing.  We offer a competitive compensation package that includes health plan options, 401(k) retirement plan, and tuition assistance.  Qualified candidates wishing to join our team should apply directly online at www.cofcu.org (Careers Section) and upload their resume with cover letter.  Candidates who are being considered for employment will be subject to a credit, bonding and criminal background review.

We are proud to be an equal opportunity employer.

Posted 11/2016


Financial Advisor – Tinker Federal Credit Union

Tinker Federal Credit Union has an immediate opening for a full-time Financial Advisor in the TFCU Financial Advisors office in Midwest City.  This position will assist members and prospective clients to assess their present and future financial goals, offer investment and insurance solutions tailored to their individual needs and objectives, and proactively build and grow the relationship by providing superior service and ongoing advice.

The preferred candidate will have a Bachelor's degree in Business Administration, Finance, or related field plus 2 years' experience with a proven successful track record in investment & insurance promotion or equivalent combination of education and experience. The position requires: FINRA Series 7, 63, 65 or Series 66 securities licenses, and Life, Health and Annuity insurance license.

Apply online: www.tinkerfcu.org

Credit verification will be evaluated prior to interview.  Education, employment, and professional certifications will be verified for final candidates.  Selected candidate is subject to substance/alcohol testing and background screening.  We promote a substance-free workplace: "Equal Opportunity Employer, M/F/Disability/Vet"

Posted 11/2016


VP Retail Delivery – EECU

Scope

Provides leadership for the strategic development and management of the retail branches, member contact center (phone, online) and business development. Develop and execute retail delivery strategic plans designed to take the delivery channels and its propositions to new levels of efficiency, member satisfaction and revenue generation.  Drives and achieves the Credit Union's retail sales and service results while developing and coaching the branch, contact center, investment and insurance services teams for sales and service excellence.   Maintains a consistent and differentiated member experience in all channels that optimizes retail channel spend, process and organizational alignment. Monitor and assess emerging technologies and changes in consumer/member behavior and their influence on the future channel mix and related investments.

Responsible for working with Chief Retail and Marketing Officer in developing and executing CUSO Credit Union Service Organization business plans to generate top line revenue growth for investment and insurance business lines. Assures compliance with CUSO regulations and laws. Monitors all activities related to the insurance sales activities of North Texas Insurance Services.

Accountabilities

As a member of Leadership Team, works directly with Chief Retail and Marketing Officer and collaborates with other Senior Managers to develop and monitor strategic initiatives, organizational performance and maintains a strong member culture. Effectively develops and presents business cases to achieve buy-in on new retail development initiatives that optimize the channels.

Responsible for development, implementation and achieving maximum branch/contact center productivity, member service metrics, sales goals, and member/market growth through the development of innovative technologies, capable personnel and the development and implementation of sound business plans and operations.

Responsibilities will include working directly with the Chief Retail and Marketing Officer to evaluate and enhance the structure of the retail operations including online channels, expanding market share in existing and developing new markets. Maintain an awareness of new trends, developments in retail products, and in-depth knowledge of competitor's products/offerings.

Responsible to effectively work with all Lines of Businesses (i.e. mortgage, business services) to drive revenues and member value through the branch, online and call center channels.

Responsible to effectively and efficiently grow top line revenue of investment and insurance business lines by implementing business/product opportunities that support goals and objectives of the CUSO.  Reports results of business initiatives to the Chief Retail and Marketing Officer and makes related recommendations.  Develops and coaches investment and insurance teams to meet program objectives and performance results.

Ensures compliance with, and resolution of, all regulatory and legal issues related to the CUSO.

Monitors retail delivery trends, and evolving consumer behavior that may support or impede the success of business. 

Develop and implement plans for the operational infrastructure of systems, processes, and staff designed to accommodate the rapid growth objectives of the retail organization. Increase management's and operation's effectiveness by communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising results; developing incentives; developing a climate for offering information and opinions.

Develops business development plans for the Credit Union that promotes EECU, by ensuring business development and community involvement in branch communities. Actively participates in community events and activities as a representative of the Credit Union.

Responsible for the management of Business Development related to Special Employee Groups (SEGs). Develops SEG relationships and oversees events and sponsorships that promote corporate citizenship for the Credit Union and provide potential for business development.

Participates in the formulation, development, recommendation, implementation, and administration of Credit Union policies, programs, goals, and long term and short term objectives and annual budget for areas of responsibility.

Responsible for the leadership and direction of retail management and staff to establish performance goals, and objectives aligned with the Credit Union strategy. Regularly participates and ensure proper hiring, development, coaching and evaluation of retail staff. Responsible for proper succession planning and staff retention within the department.

Education & Experience

Bachelor's degree required.  Master's preferred. Must have minimum of 10 years' of progressive management experience, digital channel, contact center and retail delivery strategy, with broad exposure and familiarity with financial products and services. At least 5 years senior management experience within a financial institution or retail environment.

The position is based in Fort Worth, Texas.  EECU provides a comprehensive benefit package including a defined pension plan, 401 K and best in class medical benefits.

Qualified candidates should send their resume to:

Paula Holcomb, SVP of Human Resources
Paula.holcomb@eecu.org

Posted 10/2016


Call Center Representative – Pasadena Federal Credit Union

Pasadena Federal Credit Union, a $160 million credit union, is seeking a highly motivated individual to join our Member Services Team. We have an opening for a full-time Call Center Representative, reporting to the Member Service Manager. This key employee should possess both strong verbal and technical skills, be self-motivated and reliable as well as flexible.

This position will be responsible for processing telephone transactions, cross-selling products and services, inputting loans submitted by phone, assisting members with inquiries and directing calls as appropriate.

Pasadena Federal Credit Union offers a comprehensive benefits package that includes medical, dental and vision plans as well as a 401K matching.  We value service, teamwork, staff development and innovation.  If you possess these values and want to become part of an excellent team, this is the position for you!

Qualified applicants with a minimum of six months prior experience should send their resume to careers@pfcu.org or fax to (626) 799-2584.  Visit us at www.pfcu.org.

Posted 10/2016


BSA Supervisor – Tinker Federal Credit Union

Compliance (2016-1196)

Tinker Federal Credit Union is seeking a BSA Supervisor, Compliance in OKC. The position will supervise BSA staff and oversee the day-to-day administration of TFCU's BSA/AML and OFAC Programs.  Qualified candidates will have: Bachelor's degree with 3 – 5 years' experience and/or training in BSA or similar function in a financial institution; Bank Secrecy Act Compliance Specialist (BSACS) certification preferred. 

Apply online:  www.tinkerfcu.org

Credit verification will be evaluated prior to interview.  Educational, employment, and professional certifications will be verified for final candidates.  Selected candidate is subject to substance/alcohol testing.  NO PHONE CALLS PLEASE. We promote a substance-free workplace: "Equal Opportunity Employer, M/F/Disability/Veteran"

Posted 10/2016


AVP Branch Manager – Tinker Federal Credit Union

South Sooner Rd (2016-1218)

We're growing! Tinker Federal Credit Union has an opening for a full-time AVP-Branch Manager for our soon-to-open South Sooner Road branch in OKC. This position will direct the operational and personnel activities of the branch, ensure quality products and services to the membership by coordinating the activities of branch employees, make recommendations for policy and procedure changes, as well as prepare the annual branch budget.

Qualified candidates will have: Bachelor's degree in business administration, finance or related field with 4 – 6 years supervisory experience and 5 years financial institution experience (with 1 year in lending) or equivalent combination of education and experience.

Apply online:  www.tinkerfcu.org

Credit verification will be evaluated prior to interview.  Educational, employment, and professional certifications will be verified for final candidates.  Selected candidate is subject to substance/alcohol testing.  NO PHONE CALLS PLEASE. We promote a substance-free workplace: "Equal Opportunity Employer, M/F/Disability/Veteran"

Posted 10/2016