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“The speakers were exceptional! I appreciated the open forum environment and the opportunity to discuss serious issues of the credit union movement.”
- Glenn Strebe, CEO, Air Academy Federal Credit Union
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Featured Sponsors:


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96% of 2009 Chief Executive Officers Conference attendees ranked the overall conference very good or excellent!
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“Every part of this conference was excellent— from the high caliber speakers to the dynamic discussions, to the networking opportunities and the organization of content, well done NAFCU!”
- Philip Clarey, CEO, Tulare
County Federal Credit Union
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“The program and materials were very well organized and the key issues were addressed. The knowledge I obtained will be very helpful in the day-to-day activity of the credit union, and it will help as we review our strategic vision for the future.”
– Denis F. Reilly, CEO,
New York Metro Federal Credit Union
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NAFCU 2010 Chief Executive
Officers Conference
April 14 -16, 2010
Hyatt Regency
Savannah, GA
Register by March 5 and save $100!
NAFCU non-members welcome!
Quick Links
Make the Connection to Industry CEOs and Experts to Strengthen Your Credit Union!
Empower yourself as a chief officer and rejuvenate your leadership at your credit union!
After a tumultuous year, it’s never been more critical for you to connect with your contemporaries, evaluate common challenges and innovative solutions, and get the latest updates on the economy and the financial services industry. At NAFCU’s 2010 Chief Executive Officers Conference will you be rewarded through networking with your peers, and you will participate in lively discussions with top-notch experts and regulatory officials on the state of America’s credit unions; how to persevere through the economic crisis; the latest regulatory news and potential challenges from Washington and NCUA; the facts about joining the social media bandwagon; and the expectations and strategies for 2010 and beyond; and much more!
Agenda-At-A-Glance
Registration begins Thursday, April 15 at 7:30 a.m.
Wednesday, April 14
- 11th Annual NAFCU Services Golf Tournament
The Club at Savannah Harbor
(buses meet at 7:00 a.m. and depart promptly at 7:30 a.m.)
- Deep Sea Fishing
(buses meet at 8:00 a.m. and depart promptly at 8:30 a.m.)
- Awards Luncheon
Thursday, April 15
- Keynote Presentation
Robert Kriegel, PhD., best-selling author, commentator
- The Economic Crisis: Lessons Learned
Robert L. Senkler, Chairman/CEO, Securian Financial Group, Inc.
- 2010 and Beyond: A Capitol Perspective
Fred R. Becker, Jr., President/CEO, NAFCU
- Current Economic and Capital Market Outlook
David J. Goerz, III, SVP, Chief Investment Officer, HighMark Capital Management
- Fannie Mae Update
David M. Johnson, EVP, CFO, Fannie Mae
- Chief Executive Officers Dinner
Friday, April 16
- An Executive Introduction to Social Media
Sundeep Kapur, Vice President of Strategic Marketing, NCR eCommerce
- Conversation with NCUA
Robert Fenner, General Counsel, NCUA
Conference concludes Friday, April 16 at 10:45 a.m.
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Industry Leading Speakers
Keynote Speaker
Thriving in Turbulant Times
Presented by Robert Kriegel, Ph.D., Author and Commentator
Dr. Kriegel teaches innovative, “out-of-the-box” strategies for keeping ahead of the changes and challenges in today’s dynamic marketplace. He is the author of the international bestsellers: If it Ain’t Broke...BREAK IT! and Sacred Cows Make the Best Burgers. Kriegel has been named one of the country’s leading authorities in the field of
change and human performance by U.S. News & World Report. In his latest book, How to Succeed in Business Without Working so Damn Hard, Kriegel suggests that finding success in today's business world means breaking old habits and adopting new ideas that can dramatically increase performance levels.
Sponsored by NAFCU Services Corporation and its Preferred Partner, FTPS
Featured Speakers
Robert L. Senkler
Chairman and CEO, Securian Financial Group, Inc.
Bob has played a leading role in shaping the Securian’s strategy and has been instrumental in maintaining its financial strength. Securian has consistently been one of the top 20 life insurance companies in the country as measured by the independent rating agencies for claims-paying ability.
Fred R. Becker, Jr.
President/CEO, National Association of Federal Credit Unions
Since coming to NAFCU over 10 years ago, Fred R. Becker Jr. has been focused on enhancing the federal credit union charter, improving NAFCU’s direct contact with its membership and reaching out to the national press on behalf of credit unions. Becker will discuss the latest trends affecting the credit union industry, including regulatory and legislative updates, economic challenges and developments and opportunities for the credit union industry in today’s economy.
David J. Goerz, III
SVP, Chief Investment Officer, HighMark Capital Management
As CIO, Mr. Goerz provides leadership to all of HighMark’s investment activities. He chairs the Investment Policy Committee and the Asset Allocation Committee, as well as being a member of the Executive Committee and Board of Directors of HighMark Capital.
David M. Johnson
Executive Vice President and Chief Financial Officer, Fannie Mae
David M. Johnson is responsible for the Fannie Mae's finance, corporate strategy, business analysis and decisions, and treasury divisions. He has more than 20 years of financial services and capital markets experience.
Sundeep Kapur
Vice President of Strategic Marketing, NCR eCommerce
Sundeep Kapur has been assisting marketers with multi-channel marketing strategy since 1997. Sundeep is an industry veteran working with customers across multiple industries helping them to enable technology and services to brand, personalize and speak to customers more effectively.
Robert M. Fenner
General Counsel, National Credit Union Administration
As General Counsel, Bob provides legal advice to the Board and other NCUA offices, administers the agency’s rulemaking policies and represents the agency in litigation proceedings. Bob has been in this role with NCUA for over 30 years and is considered a top authority on credit union regulations.
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Session Descriptions
The Economic Crisis: Lessons Learned
In this session, you will be provided an expert perspective on what we have learned from the recent financial crisis. Mr. Senkler will provide a brief economic update and then discuss the characteristics of companies that successfully weathered the challenges of 2008 and 2009.
Presented by Robert L. Senkler, Chairman and CEO, Securian Financial Group, Inc.
2010 and Beyond: A Capitol Perspective
Hear the latest on this year’s highly anticipated regulatory restructuring and its impact on your credit union, NCUA’s plan to overhaul the corporate credit union system, and the challenges and opportunities for credit unions in 2010 and beyond.
Presented by Fred R. Becker, Jr., President/CEO, National Association of Federal Credit Unions
Current Economic and Capital Market Outlook
This session will take a hard look at the where credit unions stand in the flailing financial arena, where risk aversion is on the rise as recent market volatility and wealth declines. This expert presenter will explore the depth and severity of the financial crisis and explain what some experts are calling the “new normal”. He will also evaluate the expectation that capital markets will function more normally and credit markets will thaw, particularly once low interest rates and monetary stimulus bolster risk tolerance. You will also take a look at how the possibility of higher taxes and reformed credit union regulations may undermine potential growth, while excess slack in labor and production may keep inflation in check.
Presented by David J. Goerz, III, SVP, Chief Investment Officer, HighMark Capital Management
Exploring Your Credit Union’s Mortgage Lending Future
Hear the latest from Fannie Mae about the outlook for the mortgage market and their role in supporting credit union mortgage lending. This presentation will include details about possible mortgage legislation, market conditions and future role, function and structure of Government Sponsored Enterprises.
Presented by David M. Johnson, EVP, CFO, Fannie Mae
An Executive Introduction to Social Media
Social media is emerging as a very powerful means for consumers to be heard and for businesses to engage consumers. Credit unions build relationships on trust and engagement. Social media can be effectively leveraged to build better member onboarding, member engagement, and member interaction. Join us for a practical discussion on five ways to help your credit union engage members with social media, creating interactive conversations across channels.
Presented by Sundeep Kapur, Vice President of Strategic Marketing, NCR eCommerce
Watch a sneak peek webcast.
Conversation with NCUA
NCUA’s Robert Fenner will join us for a detailed look into the current credit union regulatory restructuring and other important happenings at NCUA.
Presented by Robert M. Fenner, General Counsel, National Credit Union Administration

Connect with Your Contemporaries
Wednesday, April 14
11th Annual NAFCU Services Golf Tournament*
The Club at Savannah Harbor
As home for the PGA Tour’s Champions Tour Liberty Mutual Legends of Golf Tournament, The Club at Savannah Harbor lies nestled between the banks of the Savannah and Back Rivers of the splendid Georgia Low Country. This 18-hole masterpiece was created and designed by renowned architect Robert Cupp in conjunction with the legendary “Slammin’ Sammy” Snead. The course offers unparalleled views of historic downtown Savannah as it gently winds its way through tidal wetlands. The scenery alone is sure to spark stimulating conversations with the industry leaders in your foursome.
Deep Sea Fishing*
Tybee Island, GA
The Coast of Tybee Island is well known for its calm sea conditions and excellent and abundant year round fishing. This four-hour fishing trip for shark, sea bass, whiting and the ever "pesky" sting ray will be a great venue for you to connect with other industry executives, share common challenges and insights.
* Additional registration fee of $150 for each event.
Golf club set rentals are available for $50.
The NAFCU Services Awards Ceremony and lunch will follow both events and will be at the Hyatt Regency
Thursday, April 15
Chief Executive Officers Dinner
Telfair Academy of Arts and Sciences
Designed by British architectural prodigy William Jay in the neoclassical Regency style, the Telfair Academy is a former mansion built from 1818-1819 for Alexander Telfair, son of Revolutionary War patriot and Georgia governor Edward Telfair.
The Telfair Academy contains two nineteenth-century period rooms and houses nineteenth- and twentieth-century American and European art from the museum’s permanent collection including paintings, works on paper, sculpture, and decorative arts. Highlights include fine examples of American Impressionism and Ashcan School Realism, with major paintings by Childe Hassam, Frederick Frieseke, Gari Melchers, Robert Henri, George Bellows, and George Luks.
All conference attendees are invited to attend this exclusive event.
Additional dinner tickets are available for $75 each.
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Accommodations
Hyatt Regency
2 West Bay, Savannah, GA
The "Hostess City of the South" was established in 1733 and was both the first colonial capital and the first state capital of Georgia. So it's a trove of historic buildings and monuments. Some of the city's squares and cemeteries date back to pre-Civil War days. In fact, the entire downtown area has been designated a National Historic Landmark District.
Immerse yourself in the beauty of this historic city when you stay at the Hyatt Regency Savannah. Uniquely situated directly on River Front Plaza, the newly restyled Savannah hotel offers unequalled access to the Historic District, shops, entertainment and business centers.
Room Reservation Deadline: March 15, 2010
Room reservations received after the deadline will be confirmed subject to rate and room availability.
Room Rates: Single/Double: $199 (plus 13% state and local taxes and $1.00 City of Savannah Occupancy fee)
Federally chartered credit unions are exempt from tax, if payment is made by the credit union’s official check or credit card and you must present a tax-exempt form upon arrival.
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Registration
Registration includes continental breakfast Thursday and Friday, dinner at Telfair Academy, and admission to educational sessions for all registered attendees
Registration Fees
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Payment by 3/5/2010
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Payment after 3/5/2010
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NAFCU Member
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$800
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$900
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Nonmember
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$1400
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$1500
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Golf or fishing
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$150
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$150
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Call NAFCU's Member Service Center at 800-344-5580 for more information or to register via phone today!
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