"NAFCU does an excellent job of promoting current issues affecting credit unions.
It’s great to be able to earn all the required educational credits for my NCCO
recertification at one seminar. NAFCU is a great compliance resource!"

- Jerry Stephenson, NCCO, VP Compliance/Lending, MAX Credit Union

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Program Overview

New Rules. New Regs. Now What? Keep Your Credit Union in Compliance!

NAFCU’s 2009 Regulatory Compliance Seminar will cover today’s hottest compliance topics and address the final rules on UDAP and Reg Z, the Credit CARD Act of 2009, Truth in Savings, mortgage advertising, and much more! This is one event you can’t afford to miss.

New this year, you’ll have the opportunity to gather with peers from your region and review and compare your most recent examinations. This is a great opportunity to learn what challenges other credit unions are facing when NCUA examines their credit union. This is the ideal course for NAFCU Certified Compliance Officers (NCCOs) needing recertification.

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Agenda At-A-Glance

Sunday, October 18, 2009

3:00 - 5:00 pm                       Registration

Monday, October 19, 2009    (Full Program Begins)

7:00 a.m. - 8:00 a.m.             Registration/Breakfast

8:00 a.m. - 8:15 a.m.             Welcome

8:15 a.m. - 12:30 p.m.           The Credit CARD Act of 2009 & The Final Rules on UDAP and

                                               Regulation Z: How the Changes Will Impact Your
                                               Credit Card Programs

1:30 p.m.  - 3:45 p.m.            International ACH Transactions:  The New Compliance 
                                              Issues That Will Affect Your Credit Union

3:45 p.m. - 4:15 p.m.             Mortgage Workouts, Modifications and  Re-ages—  
                                              What’s Best for Your Member?               

Tuesday, October 20, 2009    (Basic Program Begins)

7:00 a.m. - 8:00 a.m.             Registration/Breakfast

8:00 a.m. - 8:15 a.m.             Welcome

8:15 a.m. - 9:30 a.m.             Amendments to Reg E, Truth in Savings Act and Other  
                                              Courtesy Overdraft Issues

9:45 a.m. - 11:00 a.m.           Regulatory Advocacy- Stand Up and Make 

                                              Your Job Uncomplicated

11:15 a.m. - 2:45 p.m.           Using Enterprise Risk Management to Improve  
                                              Operations, Accountability, Liquidity and Regulatory      
                                              Compliance

3:00 p.m. - 4:15 p.m.             NAFCU's Compliance Team Hodgepodge

4:15 p.m. - 5:15 p.m.             Welcome Reception

Wednesday, October 21, 2009

7:00 a.m. - 8:00 a.m.              Breakfast

8:00 a.m. - 8:30 a.m.              Compliance Q&A

8:30 a.m. - 11:15 a.m.            Lender Litigation Laments for 2009

11:30 a.m. - 12:45 p.m.          Examination Roundtable

1:45 -p.m.   3:00 p.m.             NCUA Compliance Update

3:15 p.m.  - 4:30 p.m.             Compliance Hodgepodge

Thursday, October 22, 2009

7:00 a.m. - 8:00 a.m.               Breakfast

8:00 a.m. - 8:30 a.m.               Compliance Q&A

8:30 a.m. - 9:45 a.m.               The Newest Member Service Initiative? - Bankruptcy &
                                                 Foreclosures

10:00 a.m. - 11:15 a.m.           The Top 10 Things Every Compliance Officer Should Know

11:30 a.m. - 1:00 p.m.             Conference Wrap & Luncheon

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Industry Leading Presenters

Anthony W. Demangone, Esq., NCCO, Director of Regulatory Compliance, NAFCU

Oliver Ireland, Esq., Partner, Morrison & Foerster

Obrea Poindexter, Esq., Of Counsel, Morrison & Foerster

Roger Blake, Senior Information Security Systems Officer, Division of Supervision, NCUA

Franklin Drake, Esq., Partner, Smith Debnam Narron Drake Saintsing & Myers, L.L.P.

Mitchell B. Klein, Esq., NCCO, SVP and General Counsel, Police and Fire Federal Credit Union

Patrick McNichol, Senior Policy Analyst, Compliance Officer, Navy Federal Credit Union

David Reed, Esq., NCCO, Consultant, CU Doctor

Dennis Simmons, AAP, President & CEO, SWACHA – The Electronic Payments Resource

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Conference Highlights

NAFCU's Compliance Team Hodgepodge

Anthony W. Demangone, Esq., NCCO, Director of Regulatory Compliance,
NAFCU and NAFCU Compliance Staff

NAFCU’s Compliance Team will walk attendees through the ever-expanding number of compliance issues faced by credit unions today. This fast-paced training session will bring you up-to-speed, and it will highlight resources and tips that will help you when you roll up your sleeves to tackle compliance issues.

Compliance Q&A

Anthony W. Demangone, Esq., Director of Regulatory Compliance, NAFCU & NAFCU Team

Bring your questions about the latest compliance issue that is nagging you! Our expert team will answer your questions and give you insights on how NAFCU can help you undertake your compliance needs whenever you get stuck. 

Examination Roundtable

Moderated by NAFCU Compliance Staff

Discuss and share experiences among compliance officers within your Region. Bring a copy of your latest examination and compare your experiences, challenges and solutions with your peers.

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Session Descriptions

The Compliance Q&A Open Forums were fantastic. NAFCU’s compliance staff did a tremendous job answering so many challenging questions. The discussions that came out of the Q&A were great and very helpful!
- Sally Fink, VP Operations, Member Service, Comstar Federal Credit Union

Credit CARD Act of 2009 & Final Rules on UDAP and Regulation Z: How the Changes Will Impact Your Credit Card Programs

Presented by Oliver Ireland, Partner, Morrison & Foerster; and Obrea Poindexter, of Counsel, Morrison & Foerster

The Credit CARD Act of 2009 and the final rules and changes for UDAP and Reg Z will affect every aspect of credit card operations, including pricing, disclosures (including cardholder agreements, solicitations and billing statements), programming, billing policies and advertising practices. Issuers will need to understand the impact of these changes on their portfolio and servicing, assess the need to restructure portfolios or product offerings and the implications of such restructuring.

International ACH Transactions: The New Compliance Issues That Will Affect Your Credit Union

Presented by Dennis Simmons, AAP, President and CEO, SWACHA – The Electronic Payments Resource

International ACH Transactions (IAT) will become effective on September 18, 2009. With this new ACH application, comes major compliance issues that will affect every financial institution in the country. OFAC is mandating that financial institutions be able to detect and control international payments and ACH. Learn about the changes that are required for effective transaction processing which include software changes, policy and procedural changes as well as OFAC screening requirements. You may be thinking that these changes will not affect your credit union because you don't receive or originate international ACH transactions. OFAC estimates that there are 40 million transactions annually that should be classified as IAT and you may be receiving these transactions today. Compliance with and acceptance of these transactions is mandatory.

Mortgage Workouts, Modifications and Re-ages— What’s Best for Your Member?

Mitchell B. Klein, Esq., NCCO, Police & Fire Federal Credit Union

With all of the buzz around the government’s efforts to help people stay in their homes, credit union lenders and compliance professionals need to know what programs are out their to help their members. For instance, are your members who are in need of relief eligible for a workout? How does this compare with refinancing and what is right for your credit union member? Find out what documentation you need for a workout, how to coordinate between departments and NCUA’s concerns with this new credit practice. We will also discuss the Home Affordable Modification Program (HMP), how you comply with the program guideline, modification options and more!

Amendments to Reg E, Truth in Savings Act and Other Courtesy Overdraft Issues

Presented by Mitchell B. Klein, Esq., NCCO, Police & Fire Federal Credit Union

The Federal Reserve Board has proposed changes to the way credit unions handle the overdraft of members’ accounts through electronic transactions. Regulation E changes that are being proposed include the members’ ability to opt in or opt out and whether credit unions will be prohibited from assessing an overdraft fee if the overdraft would have occurred because of a debit card hold. Truth in Savings Act changes on the table include; disclosures on periodic statements, account balance disclosures and fee disclosures. This session will explain how to comply with these and other courtesy overdraft issues.

Regulatory Advocacy- Stand Up and Make Your Job Uncomplicated

Presented by Pat McNichol, Senior Policy Analyst & Compliance Officer, NAVY Federal Credit Union

Most compliance professionals spend the majority of their time “putting out fires” or otherwise handling the minute-to-minute challenges of their compliance responsibilities. Often overlooked in this commotion is the opportunity to advocate our regulators for a more reasonable approach to regulation. In this presentation, we will go over some good ways to justify regulatory advocacy to other senior managers, determine who in the credit union should be an advocate, locate advocacy resources, analyze a proposed regulation and how write a regulatory advocacy letter.

Using  Enterprise Risk Management to Improve Operations, Accountability, Liquidity and Regulatory Compliance

Presented by Tara Skinner, Solutions Architect, America's Risk Practice, SAS Institute

The business environment is rapidly changing, and credit unions are exposed to a great deal of liquidity, reputation, strategic and audit risk. Many of these risks can have a direct impact on the financial soundness of the institution. Credit unions that implement successful ERM programs are better positioned to improve operations, protect their assets, manage liquidity and provide excellent services to the members. This session will give attendees a new approach for analyzing and managing their risks by implementing a cost effective and well organized Enterprise Risk Management program. 

Lender Litigation Laments for 2009

Presented by Franklin Drake, Partner, Smith Debnam Narron Drake Saintsing & Myers

With the economic struggles of late 2008 and 2009 came predatory litigators ready to entangle the unwary secured and unsecured lender in nuisance litigation, with potentially corrosive risks. This session will feature three of the most popular types of consumers’ rights lawsuits for 2009 and discuss which selected opportunities in statutes and regulations that have proven appealing this year to disgruntled and disillusioned consumers, commercial borrowers and even some credit unions!

NCUA Compliance Update

Presented by Roger Blake, Program Officer, NCUA

NCUA will discuss recently issued and proposed compliance related rules and guidance. Key discussion topics will include the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (Safe Act) Rule, Unfair and Deceptive Consumer Credit Rule and other initiatives in the compliance pipeline.

The Newest Member Service Initiative— Collections & Foreclosures?

Presented by David A. Reed, Esq., NCCO, Attorney, Author, Consultant and Nationally Recognized Speaker

This session focuses on the nuts and bolts of an effective collections program that centers on the role of member service. Yes, member service! The current credit crunch is having a negative impact on many of your members and credit unions are in a unique position to assist them. Is your collections staff ready to help both the member and the credit union weather the storm? Now, more than ever, communication is the key to an effective collections strategy. This session will show you how to make your members the center piece of your collection efforts. Unfortunately, not every collections effort ends well. So, we have added foreclosure basics to the session to review the risks associated with traditional real estate loans and HELOC’s and how to identify portfolio risks and manage the foreclosure process.

The Top 10 Things Every Compliance Officer Should Know

Presented by David A. Reed, Esq., NCCO, Attorney, Author, Consultant and Nationally Recognized Speaker

Everyone knows that compliance is front and center in the current credit union business cycle. Ever feel you need a quick refresher about what is really important in the compliance universe? From the latest compliance challenges to the secrets of recognizing a loaded question, we will review the “Top 10 Things Every Compliance Officer Should Know.” Join this interactive session as we refocus our attention on the pressing matters of regulatory compliance. Whether you are a novice or veteran compliance geek, there will be something for everyone!

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Hotel Information

The Francis Marion Hotel, 387 King Street, Charleston, SC 29403

Meticulously restored in 1996 with a $12 million National Trust for Historic Preservation award winning restoration, the Francis Marion Hotel now combines 1920's style and grace with 21st Century comfort and convenience in the heart of historic Charleston on Marion Square. Rising 12 stories, many of the Hotel's 226 guestrooms and suites offer spectacular views of Charleston's historic harbor, church steeples and legendary King Street. The Francis Marion Hotel, with its central downtown location, is an easy walk to the antebellum homes, magnificent gardens, antique shops and boutiques, and world-class restaurants.

Room Reservation Deadline: September 25, 2009
Room reservations received after the deadline will be confirmed subject to rate and room availability.

Room Rates: Single/Double: $155 (plus 12.5% hotel tax)
Federally chartered credit unions are exempt from tax, if payment is made by the credit union’s official check or credit card and you must present a tax-exempt form upon arrival.

Directions

From Charleston International Airport
Exit airport on International Drive and Follow signs for I-526 to Mt. Pleasant. From I-526 follow signs for I-26 East to Charleston.

From I-26 Headed East
Travel on I-26 to the end (Meeting Street Exit). Turn right onto Meeting Street. Stay on Meeting Street in the right hand lane for .6 miles. Pass the Charleston Visitor’s Center and turn right at the light, which is John Street. Take John Street one block to King Street and turn left on King Street. The Francis Marion Hotel is on the right.

From Hwy 17 Headed North
Follow Hwy 17 (Savannah Hwy) North and cross the Ashley River Bridge onto the peninsula. Hwy 17 will make a sharp turn to the left as it forks with Cannon Street. Follow the sign for Cannon Street. Take Cannon Street until it ends at King Street. Turn right onto King Street. The Francis Marion is approximately 6 blocks on the right.

From Hwy 17 Headed South
Follow Hwy 17 (Johnnie Dodds Blvd.) South and cross the new Arthur Ravenel Jr. Bridge also known as the Cooper River bridge. Stay in right hand lane and take the Meeting Street Exit. At the traffic light, turn left onto Meeting Street. Stay on Meeting Street in the right hand lane for .6 miles. Pass the Charleston Visitor’s Center and turn right at the light, which is John Street. Take John Street one block to King Street and turn left on King Street. The Francis Marion Hotel is on the right.

Our guests may pull up to the front door on King Street for unloading and check-in, our bell-staff will be happy to assist you.

Parking
Valet parking is available at a $17 per day charge that will be automatically charged to your room bill.

Self-parking is available in the City Garage located next door to the Hotel. The charge is $12 per 24 hour period and is payable to the garage attendant in cash.

The Hampton Inn Charleston - Historic District, 337 Meeting Street

The Hampton Inn Charleston-Historic District hotel is located in the heart of Downtown Charleston, South Carolina. The hotel is adjacent to the Charleston Visitors Center and Charleston Museum. This Award-Winning hotel is the only antebellum hotel located in the Charleston Historic District.

The hotel has utilized an 1860 restoration of a century-old railroad warehouse that features antebellum decor with pine floors, mahogany furniture and oriental carpets. Relax outside in Historic Charleston's largest garden courtyard or enjoy the meeting facilities, seasonal packages, downtown trolley service and concierge/bellman service.

This South Carolina hotel's amenities include complimentary continental breakfast, in-room coffeemaker and TV with cable. The Hampton Inn Charleston also offers connecting rooms, crib, hair dryer, iron and dry-cleaning service. Parking, laundry/valet services and meeting/banquet facilities are available for a nominal fee.

• Located adjacent to the Francis Marion and within walking distance
• Full complimentary breakfast in the morning
• Complimentary wireless internet through the entire hotel

Room Reservation Deadline: September 25, 2009
Room reservations received after the deadline will be confirmed subject to rate and room availability.

Room Rates: Single/Double: $129  (plus 12.5% hotel tax, $1.00 Destination Marketing Fee)
Federally chartered credit unions are exempt from tax, if payment is made by the credit union’s official check or credit card and you must present a tax-exempt form upon arrival.

Directions

From I-26 Columbia

Exit 221, also known as Meeting Street-Visitor Center. Right on Meeting Street. Hotel is one half mile on right.

US 17 Southbound, from Myrtle Beach

Cross Cooper River Bridge, take Meeting Street Exit southbound. Follow signs to Visitor Center.

US 17 Northbound, from Savannah

Bear right crossing Ashley River Bridge, follow signs to Visitor Center. Lockwood Dr. to Calhoun, 8 lights left on Meeting St.

From Airport

Follow signs to 526 Columbia-Charleston. From 526 take I-26 East to Charleston. Exit 221, also known as Meeting Street. Turn right on Meeting Street. Hotel is one half mile on right.

Reserve your room through our online reservation system to
receive your negotiated rate!

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Continuing Education Credits

Estimated Contact Hours for Cues/CPEs:
Basic Compliance Program = 18 
Full Compliance Program = 24

NCCOs will receive all the recertification credits needed when they attend the Full Compliance Seminar Program.

Registration Fees

Save $200 when you register for the Full 4-Day Program before August 28!

Call NAFCU's Member Service Center to register today at 800-344-5580!

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NAFCU reserves the right to change dates, cities or prices should circumstances warrant. NAFCU's members will be apprised of any such changes.