Testing Your System
Participants are strongly encouraged to test their system at least 24 hours prior to the webcast. We suggest that you confirm that your computer and Internet firewall support viewing this type of Webcast. You may test your system by viewing the following on-demand webcast. Confirm that you can hear audio, see video, and view the slide presentation displayed adjacent to the video player. The test presentation will walk you through the various features of the webcast viewing screen.
Test Link:
http://mediasite.yorkcast.com/webcast/Viewer/?peid=ef1135ec9e8846ddbcfaf3471eb713ec
Windows minimum system requirements: Please make sure that your computer system meets the basic requirements listed below.
• Intel Pentium II processor or Celeron or AMD processor, 400mhzWindows 95/98/2000/NT System.
• Macintosh and Unix are not supported
• 128K RAM
• 16-bit sound card and speakers
• 65,000-color video display card
Windows Requirements:
For best results, it is recommended that Windows users have Microsoft Windows 2003, XP, Vista or 2008, and use Internet Explorer version 7.0 or later, Firefox 2.0 or later, or Google Chrome 1.0 or later. Please be sure that you have cookies enabled and the pop-up blocker turned off. Windows computers come with Windows Media Player pre-installed and you should confirm that it is version 9.0 or later. If you’re using Microsoft’s Silverlight Players, version 3.0 or later is preferred. You may download the most current versions of Internet Explorer, Windows Media Player and Silverlight Player free-of-charge at www.microsoft.com
Internet Requirements:
Webcasts will look and sound best when viewed over a broadband Internet connection of 350kbps or greater sustained bandwidth. You can confirm your available bandwidth by running the bandwidth test available at www.speedtest.net
Firewall Requirements:
If you are behind a corporate firewall or proxy server, you may need to have it configured to pass the webcast video stream. Some corporate network administrators block streaming media at the network firewall. If you are unable to view streaming video, you may need to notify your network/IT administrator that you wish to participate in a webcast. Please advise them that the following firewall ports may need to be opened for proper webcast viewing: TCP/80, TCP/1755, UDP/1755, TCP/554, and UDP/554
Help Desk:
To avoid problems viewing the webcast, we strongly recommend testing prior to the webcast using the test link and information provided above. Should you encounter problems during testing that you suspect are not caused by software or network configuration issues at your location, please e-mail events@yorktel.com or call (800) 715-1779 for assistance.