After struggling with customer service issues from her existing vendor, Marci LaBrash, compliance officer at Mendo Lake Credit Union, was ready to make a change. When the Wolters Kluwer Financial Services’ account team contacted her, LaBrash quickly realized that the services they offered met all of her vendor requirements.
To start, Mendo Lake Credit Union opted to implement Wolters Kluwer Financial Services’ Deposit Disclosure Program. The Deposit Disclosure Program helps the credit union tailor its deposit disclosures to its specific policies and delivers them in a variety of mediums, such as electronic documents, Web Docs, printed disclosures or disclosure text.
Read more in the case study below.