Newsroom

NAFCU Senior Vice President of Government Affairs and General Counsel Carrie Hunt will meet today with Federal Communications Commissioner Ajit Pai to discuss a recent agency ruling on robocall exemptions.

NAFCU Director of Regulatory Affairs Alicia Nealon and Regulatory Affairs Counsel Kavitha Subramanian will also attend the meeting.

The ruling allowed limited exemptions under the Telephone Consumer Protection Act for financial institutions making free autodialed calls to consumers to safeguard their accounts. The exemptions include calls about data security breach notifications, identity theft and money transfer notifications.

However, the ruling may raise more questions than it answers. NAFCU raised concerns that technical questions as to whether or not the member will be charged for such texts or calls by their plan provider, or if they will count against their plan limits, may be impossible for a credit union to resolve.

Pai, who shares NAFCU's concerns about the ruling, is meeting with NAFCU today to discuss how the industry and the FCC can address the ramifications of the ruling going forward.

NAFCU staff will continue to monitor the issue and advocate for credit unions' interests.