Newsroom

April 28, 2016

CFPB's 'payback playbook' aims to help student borrowers

CFPB on Thursday unveiled a student loan "payback playbook" – a set of prototype disclosures that outline affordable payment options for borrowers of federal student loans.

The payment options would be available to the student borrowers via monthly bills, regular emails from their student loan servicers or their online student loan accounts.

The bureau partnered with the Department of Education and Treasury on this playbook. During a press call Thursday, CFPB Director Richard Cordray said about "43 million consumers owe student loan debt, and the volume of outstanding federal student loan debt has more than doubled in less than a decade to roughly $1.3 trillion today."

He said this playbook, for federal student loan borrowers, "contains personalized information about income-driven repayment plans" and will also help borrowers develop a course of action to a payment they can afford. The playbook most borrowers will receive from their servicer will provide three personalized repayment options, he said.

The payback playbook is available online and the public can provide feedback on these prototype disclosures through June 12. The Department of Education plans to finalize these disclosures with the feedback provided to CFPB.