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Partner LibraryLearn Best Practices from Industry Experts

NAFCU Services Preferred Partners work with credit unions on the front lines every day. Here they provide free educational webcasts, webinars, podcasts, and whitepapers to help credit unions grow and be more productive.

Search the NAFCU Services Preferred Partner Library—where credit unions learn best practices from the industry’s most trusted providers.

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 Biometrics: Enhancing Member Experience and Security (Webinar) (May 28, 2015)
Biometrics, authenticating individuals using unique identifiers such as fingerprints and facial features, is an area you will continue to hear more about, especially as mobile technology continues to advance at rapid speed. Is it possible that some form of biometrics can help deliver an advantageous solution for your credit union? 
 Introduction to the New TILA-RESPA Integrated Disclosure (TRID) (Webinar) (May 27, 2015)
This webinar will provide you with an introduction to the new TILA-RESPA Integrated Disclosure (TRID), which is replacing the standard disclosure forms known as the Good Faith Estimate (GFE), Truth in Lending and HUD-1.
 Executive Benefits: The Dos and Don’ts of Vendor Selection (Webinar) (May 21, 2015)
Executive benefit plans have the power to recruit, reward, and retain your leadership team. Now that you’ve decided to implement these plans, how do you find the best vendor to help you achieve your goals? Beyond client lists and references, find out what you really need to know. 
 Assessing Vendors Using the NIST Cybersecurity Framework (Webinar) (May 13, 2015)
Learn about assessing vendors using the National Institute of Standards and Technology (NIST) Cybersecurity Framework. This webinar addresses vendor due diligence: requirements, best practices, and it service provider specifics, vendor security controls: purpose, structure, and reporting formats, NIST cyber security framework: function, category, and subcategory levels, using the framework to perform reviews, and leveraging the results for IT risk assessment.  
 Top Authentication and Identification Methods to Protect Your Credit Union (Webinar) (May 7, 2015)
Hear from credit union risk experts Ann Davidson, VP of Risk Consulting at Allied Solutions and Tammy Behnke, Credit Union Program Executive at ProSight Specialty Insurance about proper methods of authentication and identification for your credit union.
 Attracting and Retaining Executive Talent with Fair and Reasonable Compensation (Webinar) (April 28, 2015)
Executive benefit plans are a critical tool in recruiting, rewarding, and retaining your leadership team. A key concept in designing these plans is “fair and reasonable.” As expected, the NCUA has rules regarding fair and reasonable compensation. This webinar provides an overview of these rules and how to successfully navigate them to recruit and retain your leadership team. You will also learn the Board’s role in this process.
 Understanding Credit Reports and Credit Scoring (Webinar) (April 22, 2015)
Discover who prepares the credit  report, what information is included, where the information comes from, and the different types of available reports.
 Leveraging Portfolio Optimization to Enhance Member Service (Webinar) (April 21, 2015)
Many credit unions are looking for tools to increase non-interest income while building member loyalty and continuing to deliver highly valued products and services. MasterCard recognizes this need and has developed this session specifically with your needs in mind. 
 Driving Credit Union Engagement with Gen Y – Part 3 (Webinar) (April 8, 2015)
Part 3 - Optimizing your Relationship with Gen Y: As competition in the financial services industry continues to squeeze net interest margins and product penetration rates - the only sustainable path to your credit union's growth is to become the leading source of financial products, services and advice for younger members. This webinar is Part 3 in a three-part educational series.
 Financial Literacy (April 1, 2015)
Leading up to, and during the month of April, we are especially proud to highlight your NAFCU Preferred Partners who are supporting credit unions and their members with helpful and innovative financial literacy resources.
 Wolters Kluwer Credit Union Update (April 2015) (April 1, 2015)
For TILA-RESPA changes, our experts have identified over 400 regulatory citation changes that impact credit unions’ documents, processes, policies and procedures in order to meet requirements (see TILA RESPA Resource Center). Our proactive approach not only helps ensure that credit unions will be in compliance, but are positioned to make the right decisions with confidence so they can focus on growing their businesses safely and profitably. 
 Shut the Door on Fraud Part II: Examining Documentation (Webinar) (March 26, 2015)
Hone your fraud detection skills and improve your proficiency at reviewing income, asset, property and other loan documentation for signs of potential fraud.
 Five Keys to Finding the Right Wealth Management Partner (Webinar) (March 25, 2015)
There are unique challenges in the process of a credit union making the decision to have a wealth management program. Watch this webinar to get the criteria and the 5 key steps your credit union needs to help make that important decision.
 Part 2: Emerging Payment Technologies & Impact on Data Breaches (Webinar) (March 4, 2015)
Join Ann Davidson and Joe Majka again to learn about Chip-and-PIN technology, Apple Pay, Encryption, Tokenization and how these and other emerging payment technologies mitigate the risk of card-present and card-not-present data breaches.
 Driving Credit Union Engagement with Gen Y – Part 2 (Webinar) (March 3, 2015)
As competition in the financial services industry continues to squeeze net interest margins and product penetration rates - the only sustainable path to your credit union's growth is to become the leading source of financial products, services and advice for younger members.
 Shut the Door on Fraud Part I: Schemes, Red Flags and Best Practices (February 19, 2015)
Identify common fraud trends and  schemes, the red flags that alert you to potential fraud, and the tools available to help you  combat fraud.
 The Migration to EMV in the US Market (February 18, 2015)
Jan McGrath will provide an overview and up to date statistics from MasterCard on the migration to "Europay, MasterCard and Visa" (EMV) in the US market.  She will provide details of deployment trends so far and key considerations when planning your own migration strategies.  
 Driving Credit Union Engagement with Gen Y – Part 1 – A New Approach to Product Development (Webinar) (February 11, 2015)
As competition in the financial services industry continues to squeeze net interest margins and product penetration rates – the only sustainable path to your credit union's growth is to become the leading source of financial products, services and advice for younger members.
 Part 1: Internal & External Data Breach Vulnerabilities (Webinar) (January 30, 2015)
As competition in the financial services industry continues to squeeze net interest margins and product penetration rates – the only sustainable path to your credit union’s growth is to become the leading source of financial products, services and advice for younger members.
 What 2014 Taught CUs About 2015 – Winning Case Studies for Shifting Technologies and Consumer Behaviors (Webinar) (December 12, 2014)
The whole world gained a new respect for the threat of cyber-crime in 2014.  It’s not just a threat anymore, but a stifling reality.  We also learned that yesterday’s branch experience is clearly outmoded.  If members disengage either offline or online, they won’t stay members for long.
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