New Telephone Consumer Protection Act (TCPA) Rules

On-Demand Webcast Available Until January 7, 2015

Open to all credit unions, regardless of membership or charter type!

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Earn NAFCU Certified Compliance Officer creditsNCCOs who submit an affidavit of attendance for this webcast will receive 1.5 CEUs.


There is a regulatory change to the Telephone Consumer Protection Act (TCPA) that has largely gone unnoticed. Established in 1991, the TCPA places restrictions on telemarketing calls, text messages, and faxes. Last year, the Federal Communications Commission (FCC) amended the TCPA to further restrict telemarketing calls to mobile phones using an Automatic Telephone Dialing System (ATDS)  — changes which went into effect on October 16, 2013.

Join us to be expertly guided through the new “prior written consent” requirement, the specifics of what constitutes “prior written consent,” elimination of the “established business relationship” exemption, and specific language that must be used in the consent agreement.

Key Takeaways:

  • Understand the ins and outs of the  new prior written consent requirement
  • Distinguish what constitutes prior written consent and language that must be used in the consent agreement
  • Explore why the established business relationship exemption was eliminated

Industry Leading Speaker:

Andy Keeney, Esq.Andy Keeney, Esq.
Partner, Kaufman & Canoles

Andy Keeney is a nationally-recognized credit union attorney currently serving as the general counsel for numerous credit unions. He is a top speaker at industry events and recently spoke at NAFCU’s Regulatory Compliance Seminar where he received rave reviews. For over 30 years, Keeney has been representing credit unions. His practice involves a range of commercial real estate services from mortgage lending and closings to representation of credit unions in connection with the leasing or purchase and/or sale of commercial real estate.

Who Should Attend?

  • Compliance, legal, paralegal, attorney and risk staff
  • Consultants
  • Lending and loan officers
  • Mortgage and real estate officers
  • Loss prevention, mitigation and fraud staff
  • Member/customer service staff
  • NAFCU Certified Compliance Officers (NCCOs)
  • Operations staff
  • Vice presidents

NAFCU's webcasts include live streaming video and audio of the presenters along with presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time and there is no dialing in over the phone! The audio and video stream directly through your computer.

Broadcast live from NAFCU's Headquarters in Arlington, VA.

Registration Fees

 On-Demand Version*
NAFCU Member
(Webcast Only)
NAFCU Member
(Webcast + CD)
NAFCU Nonmember
(Webcast Only)
NAFCU Nonmember
(Webcast + CD)

On-demand webcasts are available for up to 12 months after the live broadcast and are included in the registration fee.