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Fraud alert: Don’t get scammed!

Information compromised?
If your account or sensitive personal identifying information has been accessed without your authorization, contact your financial service provider. More information can be found, and complaints may be filed, at these federal agency Web sites:
Federal Trade Commission
www.ftc.gov/idtheft
Internet Crime Complaint Center (ICCC)
www.ic3.gov
ICCC frequently asked questions
www.ic3.gov/faq/

NAFCU's name was used in a series of phishing e-mails recently, but Cyveillance, an anti-phishing firm employed by NAFCU, is continuing to monitor such occurrences and to get the related sites shut down as they are identified. If you receive e-mails seeking confirmation of an account number or login information, do not respond to it or forward it; delete it from your in-box. No further action is required.

As always, if you receive an e-mail that appears to be from NAFCU and instructs you to go online to provide or verify or confirm financial or sensitive personal information, don’t believe it: NAFCU will never send you an e-mail asking for your credit- or debit-card, credit union or bank account information, Social Security number, login information (such as a PIN) or similarly sensitive data.

NAFCU’s name, logo, and other graphics have been used fraudulently in numerous phishing e-mails aimed at tricking people into providing sensitive financial and personal data on replicated Web sites. Giving these phishers your account and other sensitive information may expose you to identity theft and other types of fraud. If you have already complied with a phishing e-mail, you should contact the institution where you maintain your account and have the information changed immediately.

NAFCU has reported the phishing e-mail activity to the Internet Crime Complaint Center run by the FBI and the National White Collar Crime Center.

If you receive other suspicious e-mails and wish to verify that they are fraudulent, you may send an e-mail to abuse@nafcu.org. Please remember, however, that if a message claims some interest by NAFCU in an account you maintain and instructs you to verify account numbers or other sensitive data, it is fraudulent and should be deleted. Reports to law enforcement can be made via the Internet Crime Complaint Center at www.ic3.gov.



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