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The Federal Credit Union Magazine - TFCU Online NAFCU: National Association of Federal Credit Unions | Mar/Apr 10

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Mar/Apr 2010

The Little Things Do Count
Limitless, low-cost extras 

let credit unions reward 
employees despite the downturn.

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From the Editors
The Editors

From The Chair
by Brad Beal

Potomac View
by Fred Becker

Inside NAFCU
by Laurel Davis

Management Insight
by Andrea Billups

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Advertising Rates (PDF)

Editorial Planning Guide (PDF)

Readership Survey (PDF)

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Contact Information
    

 

Readership Profile (PDF)

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Call Center Upgrades
At some credit unions, tech tools are changing the face of customer service.

What Women Want  
Experts say courting women as customers requires a business ­relationship much like a romance.

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You're A Winner!  
Credit unions and consultants are using high-tech takes on contests and sweepstakes to achieve marketing goals.

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Table of Contents
(Mar/Apr 2010 print edition)

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