NAFCU Employment Opportunities

Founded in 1967, the National Association of Federal Credit Unions (NAFCU) is an independent voice in Washington, focusing exclusively on the needs and issues of federal credit unions. NAFCU's specific, overriding purpose: to directly shape the laws and regulations under which federal credit unions operate.

Browse available positions at NAFCU below. Download our employee benefits information for a look at the wide range of benefits NAFCU offers. Contact hr@nafcu.org with any questions about working for NAFCU.


Digital Content Coordinator

The National Association of Federal Credit Unions (NAFCU) is seeking a self-motivated digital content coordinator to assist in deployment of content on nafcu.org and other association public websites and digital properties. Activities include publishing and validation of content using the association's web content management systems; leading digital content creation for the association's Learning Management System; ensuring consistency with NAFCU's brand, site vision and style guide; optimizing web content and landing pages for SEO, usability, engagement and various goals; and coordinating web projects across departments. Reports to the Director of Digital Strategy and collaborates on execution of digital content strategy and initiatives.

Major Responsibilities:

  • Association-wide expert on content management systems (CMSs).
  • Collaborate with internal stakeholders and cross-functional teams to create, update, and maintain web content in support of all lines of business and association goals.
  • Coordinate the posting of time-sensitive educational content in the association's Learning Management System.
  • Troubleshoot issues with key vendors, members, staff and key stakeholders to ensure problems are resolved in a timely and professional manner.
  • Contribute to requirement definition for new website features, striving for continuous improvement. Collaborate with the Director of Digital Strategy and key stakeholders to help successfully manage web projects to completion.
  • Manage ongoing process for content reviews and audits with marketing project managers and other department managers. Copyedit and proofread all web content. Ensure all web content follows website design and copywriting best practices and is optimized for usability and SEO.
  • Work with Director of Digital Strategy to create content that helps the association appear as the online authority in our industry and aligns with the association goals.
  • Identify opportunities for improvement and perform tests on key landing pages. Track and report key performance indicators.
  • Support training and assistance of all CMS users across the association.

Requirements:

  • Bachelor's degree in communications, marketing or related field or equivalent combination of education and experience.
  • 2+ years relevant web content management or online and electronic communications experience.
  • Solid understanding of the principles of good website design and basic usability concepts.
  • Working knowledge of SEO and web copywriting best practices.
  • Great positive attitude, work ethic, and the ability to show tremendous initiative.
  • Strong attention to detail a must.
  • Excellent written and verbal communication skills, including strong editing, grammar and proof reading skills; good listener and ability to accept constructive feedback.
  • Excellent organizational and prioritization skills, with some project management experience. Ability to keep track of multiple projects and be self-reliant.
  • Possess critical thinking, analytical and creative talent to develop a concept, idea or content into a strong visual presentation that maximizes communications effectiveness.
  • Working knowledge of content management systems; Ektron and Wordpress experience a plus.
  • Proficient in Adobe Dreamweaver, CSS and HTML.
  • Proficient in MS Office, including Outlook, Word, Excel and PowerPoint.

We have an unbridled enthusiasm for serving our members and their mission, and we are looking for a passionate and forward-thinking individual who is ready to deliver the association's brand promise and value proposition. To apply, email resume w/cover letter and salary expectations to hr@nafcu.org. EOE.


Research Assistant

NAFCU (Arlington, VA) is seeking a Research Assistant to maintain a database of credit union financial data and create timely, relevant information about industry trends for our members and staff. This individual would conduct original survey research, query industry databases, analyze economic and credit union trends, create standardized and custom reports, and provide other analytical and technical support to the Director of Research/Chief Economist and the Staff Economist.

Requires:

  • Bachelor's Degree in Economics, Business, Finance or related field
  • Expertise with Microsoft and Excel

The ideal candidate will have:

  • The ability to gather financial data from various internal and external sources
  • The ability to create and maintain databases
  • The ability to generate automated reports of credit union industry trends, and present research findings to members of the Research Division and other internal staff

And might also have:

  • Experience with SAS, SPSS, and Microsoft Access
  • Experience in database and application development

We have an unbridled enthusiasm for serving our members and their mission, and we are looking for a passionate and forward-thinking individual who is ready to deliver the association's brand promise and value proposition. To apply, email resume w/cover letter and salary expectations to hr@nafcu.org. EOE.


At NAFCU, we have an unbridled enthusiasm for serving our members and their mission, and we are looking for a passionate, strategic, and forward-thinking individual who is ready to deliver the association's brand promise and value proposition. To apply, email resume with cover letter and salary requirements to hr@nafcu.org. EOE.