NAFCU Employment Opportunities

Founded in 1967, the National Association of Federal Credit Unions (NAFCU) is an independent voice in Washington, focusing exclusively on the needs and issues of federal credit unions. NAFCU's specific, overriding purpose: to directly shape the laws and regulations under which federal credit unions operate. 

Browse available positions at NAFCU below. Download our employee benefits information for a look at the wide range of benefits NAFCU offers. Contact hr@nafcu.org with any questions about working for NAFCU.

Director of Membership

NAFCU (Arlington, VA) seeks a dynamic, charismatic Director of Membership to head its membership efforts. This leader will deepen and improve existing member relationships, as well as recruit and obtain new members. This person will push NAFCU to provide "extreme" member service, focus on revenue and profit, and push toward achieving top notch, cost effective marketing and sales. Most importantly, this leader will create a persistent focus on the member in everything NAFCU does.

Requires:

  • BA in marketing, public relations, or business administration, or equivalent combination of education and experience.
  • Minimum 3 years in professional membership/marketing position for a corporate-based membership association.
  • Expertise in sales and marketing with a track record of attaining measurable goals.
  • Experience with sales staff and call center management.
  • Experience in developing/implementing strategies for member recruitment and retention.

The right person will:

  • Be a dynamic, articulate visionary who can motivate people to achieve through teamwork and work across all levels of the organization. Teamwork is highly valued is a key driver to our success.
  • Be familiar with consumer process flows and research.
  • Have excellent oral and written communication skills.
  • Have experience in managing personnel and budgets.
  • Have iMIS association database experience.

And might also have:

  • An ability and willingness to understand and communicate about financial and business issues relevant to credit unions.
  • An ability and willingness to travel to promote and speak for the Association.

The ideal candidate:

  • Likes to improve things, always leaving processes, people, and places better than s/he found them.
  • Is enthusiastic and positive, always seeing the best in colleagues and members, and striving to help both in any way possible.
  • Isn't afraid of failing, but is deathly afraid of not trying.
  • Understands that trade associations are businesses that need to make money; understands the need to grow revenues; and is driven to accomplishing that goal.
  • Works hard and plays hard, and isn't afraid of getting their hands dirty.

We have an unbridled enthusiasm for serving our members and their mission, and we are looking for a passionate and forward-thinking individual who is ready to transform NAFCU from current service levels to becoming an industry-leading member-facing organization. To apply, email resume w/cover letter and salary expectations to hr@nafcu.org.  EOE.