NAFCU Employment Opportunities

Founded in 1967, the National Association of Federal Credit Unions (NAFCU) is an independent voice in Washington, focusing exclusively on the needs and issues of federal credit unions. NAFCU's specific, overriding purpose: to directly shape the laws and regulations under which federal credit unions operate.

Browse available positions at NAFCU below. Download our employee benefits information for a look at the wide range of benefits NAFCU offers. Contact hr@nafcu.org with any questions about working for NAFCU.


Digital Marketing Coordinator

If you're ready to put your attention to detail, love for analytics and keen eye for effective messaging and design to good use in a fast-paced and fun working environment, NAFCU is looking for you.  The digital marketing coordinator will play an integral role in the coordination, development and execution of NAFCU's email marketing and lead generation campaigns. This individual will also support digital initiatives through social and NAFCU's websites. Additional responsibilities include direct mail list strategy, data and market research, and administrative support to the marketing division.

Must Have:

  • Bachelor's Degree in Marketing or related field; 2 years of related experience in a marketing/communications department, fulltime or internships
  • Proficient in HTML5, MS Office (Word, Excel); database query logic, marketing automation tools, market segmentation, with the ability to learn and adapt to new technologies
  • A solid understanding of email marketing best practices, A/B testing, and good eye for design
  • Exceptional editing, proofreading, critical thinking and research skills
  • Goal-, detail-, and results-oriented; extremely organized; and motivated
  • Entrepreneurial, outside-the-box thinker—thrives on finding a better way
  • Exceptional interpersonal and teamwork skills
  • Strong organizational skills and ability to handle multiple projects simultaneously

Might Also Have:

  • Proficiency in Google Analytics
  • Knowledge of iMIS and Informz

The ideal candidate:

  • Is a self-starter and likes to improve things, always leaving processes, people, and places better than he or she found them
  • Is enthusiastic and positive, always seeing the best in colleagues and members, and strives to help both in any way possible
  • Understands that trade associations are businesses that need to make money; understands the need to grow revenues; and is driven to accomplishing that goal
  • Works hard and plays hard, and isn't afraid of getting their hands dirty

To apply, email resume with cover letter to hr@nafcu.org.  EOE.


Conference Exhibition Coordinator

NAFCU (Arlington, VA) seeks a Conference Exhibition Coordinator who will be responsible for exhibit, advertising and sponsorship fulfillment for the National Association of Federal Credit Unions. The Conference Exhibition Coordinator fulfills sponsorship and exhibitor packages according to client specification, attends weekly company meetings, sales update meetings and conference planning meetings as required. This position is ultimately responsible for all logistics in the exhibits and sponsorships area.

Requires:

  • College degree
  • Great attention to detail
  • Solid organizational skills
  • Demonstrated ability to learn new concepts
  • Demonstrated proficiency in computer-based technology and Microsoft Word and Excel
  • Exceptional interpersonal skills
  • Ability to multi-task and work both independently and as part of a team. 
  • Ability to travel.

The right person will have:

  • An outgoing personality with a creative and entrepreneurial spirit.
  • Eagerness to improve processes and experiences and up for the challenge.
  • Knowledge of basic research techniques and outstanding computer skills.
  • Some experience and proven track record in negotiation skills, specifically as it relates to working within established product prices.
  • Excellent business writing skills and experience; ability to present information both electronically and in person. And the ability to respond to questions from clients, customers, members and employees.
  • Ability to manage multiple deadlines and meet them with great success
  • Communicate in a concise and effective manner.
  • Proven record of working effectively in multiple database systems

And might also have:

  • iMIS association database experience.
  • Knowledge of financial institutions, particularly credit unions.
  • Prior experience in a trade association.
  • Exhibit/sponsorship experience

To apply, email resume with cover letter and salary requirement to hr@nafcu.org.  EOE.


Regulatory Affairs Counsel

NAFCU (Arlington, VA) seeks a dynamic attorney for its Regulatory Affairs Division to assist in representing the interests of member credit unions before NCUA, the CFPB and other federal regulatory bodies, and to monitor regulatory issues affecting credit unions.

Requirements:

  • Law degree, admission to a state bar or eligible for admission within 90 days of hiring.
  • Experience dealing with regulatory financial services issues; credit union specific knowledge highly desirable.
  • Demonstrated research, writing, editing skills
  • Excellent oral and written communication/presentation skills
  • Applicant must be a self-starter, proactive in establishing relationships, and be able to provide detailed regulatory analysis with minimal oversight
  • Ability to handle multiple tasks, set priorities, attention to detail, and organize workflow with minimal supervision
  • Some travel is required

The ideal candidate:

  • Likes to improve things, always leaving processes, people, and places better than s/he found them.
  • Is enthusiastic and positive, always seeing the best in colleagues and members, and striving to help both in any way possible.
  • Isn't afraid of failing, but is deathly afraid of not trying.
  • Understands that trade associations are businesses that need to make money; understands the need to grow revenues; and is driven to accomplishing that goal.
  • Works hard and plays hard, and isn't afraid of getting their hands dirty.
  • Is dedicated to Member Service.

To apply, email resume with cover letter and salary requirement to hr@nafcu.org.  EOE.


Associate Director of Membership

NAFCU (Arlington, VA) is seeking an enthusiastic and experienced Associate Director of Membership to assist with strategies for membership acquisition and retention programs aimed at growing membership. This position has a high degree of membership contact and serves as the one of the primary points of contact with our membership base to ensure their needs are met as well as engaging with potential members.

Recent changes in our field of membership make this an exciting time to be part of the membership team.

The ideal candidate will have strong organizational skills and follow-through as well as excellent business development skills. Strong reporting and budget tracking skills are essential. Copywriting, budget tracking, and databased management experience is a plus.

Additional requirements include B.A. degree or higher from a 4-year college or university; superb interpersonal and business communications skills; Association experience particularly in a membership role; and proficiency in Microsoft Word, Outlook, Excel and PowerPoint.

Forward resume along with cover letter and salary requirements. 

This position reports to the Vice President Membership and Sales and will be responsible for effectively and efficiently managing the associations' membership activities in relation to the mission and goals of the organization.

 Specific Responsibilities:

  • Research, build and organize member prospect lists;
  • Participate in the development of the strategic plan for member recruitment/retention;
  • Manage staff member recruitment activities;
  • Manage engagement activities, e.g., committees, new members, guidance;
  • Track member and prospect engagement and use data effectively;
  • Answer requests for membership information;
  • Process membership applications and send new member packets;
  • Work with the marketing department on marketing initiatives;
  • Develop departmental timelines for specific projects;
  • Perform other duties as assigned.

Specific Requirements:

  • A minimum of 3 years of membership related experience;
  • Bachelor's degree;
  • Excellent oral and written communication skills;
  • Exceptional organizational skills, attention to detail, ability to perform complex tasks and to prioritize multiple projects in a fast-paced, deadline-oriented environment;
  • A high degree of responsibility, initiative and professionalism;
  • Strong interpersonal skills and the ability to work effectively with a wide range of individuals;
  • Proficient in computer and web skills, including but not limited to Microsoft products (Outlook, Word, Excel, Access, etc.); experience with association management software;
  • Excellent customer service skills

The Ideal Candidate:

  • Likes to improve things, always leaving processes, people, and places better than s/he found them.
  • Is enthusiastic and positive, always seeing the best in colleagues, business partners and members, and striving to help them in any way possible.
  • Isn't afraid of failing, but is deathly afraid of not trying.
  • Understands that trade associations are businesses that need to make money; understands the need to grow revenues; and is driven to accomplishing that goal.
  • Works hard and plays hard, and isn't afraid of getting their hands dirty.

To apply, email resume with cover letter and salary requirement to hr@nafcu.org.  EOE.