NAFCU Employment Opportunities

Founded in 1967, the National Association of Federally-Insured Credit Unions (NAFCU) is an independent voice in Washington, focusing exclusively on the needs and issues of credit unions at the federal level. NAFCU's specific, overriding purpose: to strengthen credit unions through unwavering federal advocacy, one-of-a-kind compliance assistance and top-rated education and training. Learn more about us.

Browse available positions at NAFCU below. Download our employee benefits information for a look at the wide range of benefits NAFCU offers. Contact hr@nafcu.org with any questions about working for NAFCU.


Office Services Clerk

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a dynamic, service-oriented individual to provide support throughout the office. This position reports to the Sr. Associate Director, Administration.

Who we are:

NAFCU is the leading trade association for America's federally-insured credit unions.  Our mission is to provide our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so we can better support our members. If you have a growth mindset and enjoy challenging work, you are probably a great fit for our team!

Who you are:

You are an outgoing "people-person," with a customer-first approach to your daily tasks. You possess outstanding communications skills and a confidence in dealing with all levels of staff.  You have a strong attention to detail and accuracy, with an ability to work on multiple projects simultaneously and complete them in a timely manner. You enjoy making sure things are done well, and you follow through to make sure your customers are taken care of.

What you'll do:

  • Handle all aspects of the Mailroom operation – including sorting and delivery of mail, handling incoming and outgoing packages, scanning invoices, processing internal copying requests, and maintaining the postage meter and scale.
  • Maintain inventory of and distribute office supplies, including coffee service and water coolers, stationery, and copier paper.
  • Assist with shipping materials to and from conferences.
  • Monitor office copiers and printers for paper and toner supply and handle service calls for the equipment.
  • Support the Sr. Associate Director, Administration in handling building maintenance matters, including the daily monitoring of parking areas.
  • Set up conference rooms for scheduled meetings and assist in clean up following meetings or events.

Position Requirements:

  • Exceptional customer service skills
  • Excellent oral communication skills
  • An enthusiastic team player with a "can do" attitude
  • High level of professionalism and great time management skills
  • Working knowledge of office equipment – postage meters, copies, printers
  • Minimum of a High School diploma or its equivalent
  • Previous experience with inventory and ordering office supplies helpful

If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org. EOE.


Marketing Specialist

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a Marketing Specialist to support the Marketing staff in the implementation of all marketing activities directed to brand awareness and sales, as well as retention and recruitment of members.  The position works with all members of the marketing team, as well as Education, Events, and Compliance and reports to the Vice President of Marketing.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so we can better support our members. If you have a growth mindset and thrive in a fast-paced, demanding work environment, you probably are a great fit for our team!

Who you are:

You are organized, collaborative, and have a keen attention to detail. Juggling multiple priorities and projects is second nature to you. You are energized by a fast-moving environment, trying new things and driven to continuously improve. You strive to exceed expectations and go the extra mile to achieve results. You are a team player and an expert communicator.

What you'll do:

  • Develop and execute marketing plans from start to finish for NAFCU's online training subscriptions and compliance manuals. Work closely with the marketing division, education division and compliance division to effectively position NAFCU’s online training and compliance manuals to meet the association’s goals.
  • Effectively market NAFCU's webcasts, working closely with the marketing and education divisions to effectively position each webcast on its own and within the online training suite of products.
  • Develop engaging and effective copy for a variety of uses, including emails, landing pages, direct mail, print and online advertising and social media channels.
  • Coordinate and prepare presentations and reports including post-marketing wraps, the NAFCU Board Report, and reporting on analytics to internal staff and external advertisers/partners.
  • Closely monitor expenses and revenue to ensure all projects stay on budget. Closely monitor and regularly report on project goals, adjusting marketing tactics when necessary to accommodate the demands of the market.
  • Manage stationery and marketing material to ensure proper usage and sufficient inventory for upcoming projects.
  • Support events as assigned, including printing, cutting, stuffing, packing, and shipping of marketing materials.

Position Requirements:

  • 1-2 years of marketing experience.
  • Bachelor's degree in marketing, communications, journalism, or English preferred.
  • Strong working knowledge of Microsoft Office, including Word, Excel and Outlook.
  • A good eye for layout, composition, and design.  A flair for language and the ability to write for a variety of mediums and platforms.
  • Basic graphic design knowledge and working knowledge of Photoshop, Illustrator, and InDesign a plus.
  • Strong communication skills, both oral and written.
  • Strong editing and proofreading skills. Accuracy and attention to detail, a must.
  • Exceptional interpersonal skills.  Must have a positive and professional attitude, be able to take the initiative and work well as a member of a team and individually.
  • Strong organizational skills and the ability to handle multiple projects and deal with firm deadlines.  Ability to drive projects without a lot of oversight.
  • Knowledge of trade associations and financial institutions, particularly credit unions, desirable.
  • Great positive attitude, work ethic, and the ability to show initiative.

If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email (1) resume, (2) cover letter, and (3) salary requirements to hr@nafcu.org.  EOE.


Director of Political Affairs

The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Director of Political Affairs to provide support to the advocacy efforts of the Association.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

Who you are:

You are a self-starter with strong communication, motivational, and organizational skills, who enjoys reaching for and attaining goals.  You have a strong attention to detail, in particular relative to FEC reporting.  You have an interest in political developments as well as an interest in credit unions and what they offer to the community. You are technologically savvy.  You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others.  You hold yourself and others to a high standard.

What you'll do:

The Director of Political Affairs is responsible for the strategic planning, administration, and implementation of all NAFCU/PAC activities, including: expanded fundraising and increased participation of NAFCU members; educating members about the political process and the PAC’s role; providing opportunities for members to financially support members of Congress and candidates for Congress in their districts and states; and, responding to requests from NAFCU members, Members of Congress and candidates for NAFCU/PAC support.  This is a fundraising position.

In addition, you work closely with the VP of Legislative Affairs to design and execute our Grassroots program.  You also will design and execute our annual member fly-in—NAFCU's Congressional Caucus.

You'll report directly to the EVP of Government Affairs.  NAFCU's Associate Director of Political Affairs reports directly to you and assists with fundraising efforts.

Position Requirements:

  • Bachelor's Degree or an equivalent combination of education and experience.
  • Excellent writing and oral communication skills. 
  • Strong knowledge of governmental, legislative, and political processes is required; previous Capitol Hill, Agency, or political experience is a plus.
  • Strong knowledge of how PACs operate.
  • Demonstrated proficiency in Microsoft Word and Office Suite, with the ability to learn and use other computer software, including FEC reporting software.
  • Knowledge of financial institution operations and regulations; credit union specific knowledge and experience is a plus.
  • Ability to work as part of a collaborative team, as well as the ability to work independently on assigned duties and meet firm deadlines.

To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE.


Content Marketer

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a self-motivated Content Marketer to help develop, oversee, and implement a successful content marketing strategy and initiatives. You will help drive engagement and lead generation and position NAFCU as the leader in the marketplace through the delivery of content our audiences want, in the channels they use, and in a format that fosters engagement. This position reports to the Vice President of Marketing with the non-supervisory title of Associate Director of Content Marketing.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members. If you have a growth mindset and you enjoy challenging work, you probably are a great fit for our team!

Who you are:

You are an innovator and idea-generator, always looking for ways to improve, re-purpose, and regenerate content to drive engagement.  You enjoy streamlining and simplifying complex ideas into a digestible format.  You have a keen ability to look at everything through the customer's eyes.  You think every organization has a story to tell and you can help tell it best.  You are energized by a fast-moving environment, trying new things and are driven to continuously improve.  You strive to exceed expectations and go the extra mile to achieve results.  You are a team player and an expert communicator.

What you'll do:

  • Lead content marketing initiatives to drive traffic, engagement, and leads that support sales and membership initiatives.
  • Lead content marketing implementation, including consulting on content development with subject matter experts on a variety of topics and in a variety of formats from long-form thought-leadership content, to valuable educational content, and emotion-grabbing, storytelling content.
  • Collaborate across functions to deliver and execute an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost.
  • Develop and manage an editorial calendar and organization workflows for content marketing.
  • Work collaboratively within marketing and with other teams to strategize and coordinate content marketing campaigns.
  • Identify opportunities for NAFCU to present unique content in the market that will help position our brand at the forefront of the industry.  Ensure a focused message and content that is dynamic, current, informative, and engaging.
  • Provide benchmarks and analyze metrics to measure effectiveness of content marketing initiatives; optimize and provide business insight for ongoing improvement.

Position Requirements:

  • Bachelor’s degree in marketing, communications, or related field or equivalent experience.  
  • Minimum 4 years' experience working in marketing and/or communications departments; minimum 2 years of working on content marketing strategies.
  • Experience creating content for the web and growing a social audience.
  • Editorial mindset that seeks to understand what audiences consume and how to create it.
  • Experience with Drupal, Google Analytics, and the top social channels; proficiency in using Google Analytics for reporting and trend analysis.
  • Project management skills and solid understanding of how to manage the priorities of multiple stakeholders in a complex environment, and focus on the delivery of results in the form of engagement, leads, sales, and membership.
  • Excellent writing, editing, and proofreading skills with keen attention to detail.
  • Understanding of the value of and framework for effective content strategy, including different content types and unique purposes.
  • Ability to lead cross-functional teams and work collaboratively on communication strategies.
  • Proficiency in working with graphic, infographic, and other design tools for content creation.
  • Great positive attitude, work ethic, and the ability to show tremendous initiative.
  • Editorial requirements include basic SEO understanding, content repurposing, development, distribution and measurement.
  • Understanding of the basic best practices of the main social media channels, which content and approaches work on each and why.
  • Credit union and/or financial services industry knowledge a plus.

If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org.  EOE.


Experienced Graphic Designer

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking an experienced Graphic Designer to develop and oversee the creation of creative, effective print and digital promotional design materials to support the marketing initiatives and goals of the Association.  You will be responsible for all of the Association's design projects and standards, working with outside vendors and internal stakeholders in multiple divisions. This position is non-managerial and reports to the Vice President of Marketing.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so we can better support our members. If you have a growth mindset and thrive in a fast-paced, demanding work environment, you probably are a great fit for our team!

Who you are:

You are organized, collaborative and have a keen attention to detail. Of course, you also have a good eye for layout, composition, typography, color and design, and love to stay on top of design trends and techniques. Juggling multiple priorities and projects is second nature to you. You are energized by a fast-moving environment, trying new things and driven to continuously improve. You strive to exceed expectations and go the extra mile to achieve results. You are a team player and an expert communicator.

What you'll do:

  • Develop effective business-to-business marketing materials to promote the Association’s dues and non-dues products, services and membership, working collaboratively with stakeholders from across the organization.
  • Design all of the Association's online and print materials including brochures, websites, print ads, online advertising, direct mail, newsletter templates, e-mail templates, and various on-site materials and displays.
  • Provide art direction for and proof the design of The NAFCU Journal, our bi-monthly magazine.
  • Work with the Communications team to hire photographers for conferences and hearings within budget and coordinate the photography expectations and the delivery of files to NAFCU.
  • Oversee and manage the internal production process including working with staff to determine format, costs, materials, printer bids and selection, scheduling fulfillment, and maintaining good relationships with printers and mail houses.
  • Manage all third-party printing and mailing vendor relationships, as well as outside designers as needed, ensuring that brand standards and quality of work meets expectations.
  • Oversee graphic issues or problems when assistance is needed concerning logos, website graphics, photos and design. This includes creating PDFs, resizing logos, color correcting images, insertion of graphics into documents, and assistance with graphics programs.
  • Work with VP of Marketing to develop, maintain, and manage NAFCU’s brand standards and guidelines.

Position Requirements:

  • Minimum five years’ experience in graphic design and production coordination.
  • College degree in graphic design, or similar, preferred. Web design, HTML, and CSS knowledge required, including responsive design standards and implementation.
  • Excellent desktop publishing skills using Adobe Creative Suite Photoshop, Illustrator, InDesign, and Acrobat on a Mac platform. Knowledge of Dreamweaver, a plus. Basic Microsoft skills.
  • A good eye for layout, composition, typography, color, and design, a must.
  • Strong communication skills, both oral and written.
  • Strong editing and proofreading skills. Accuracy and attention to detail, a must.
  • Exceptional interpersonal skills.
  • Strong organizational skills and the ability to handle multiple projects and deal with firm deadlines.
  • Solid knowledge and background with prepress and print production.
  • Knowledge of trade associations and financial institutions, particularly credit unions, desirable.
  • Great positive attitude, work ethic, and the ability to show initiative.

If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email (1) resume, (2) cover letter, (3) salary requirements, and (4) link to your online portfolio or attached PDF portfolio to hr@nafcu.org.  EOE.


Regulatory & Legislative Assistant

The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Regulatory & Legislative Assistant to provide support to the advocacy efforts of the Association.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

Who you are:

You are a self-starter with strong research, writing, and organizational skills, who enjoys learning new things and is willing to tackle both small and large tasks.  You have an interest in the governmental process, including legislative, regulatory, and political developments, as well as an interest in credit unions and what they offer to the community. You are technologically savvy.  You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others.

What you'll do:

The Regulatory and Legislative Assistant has the responsibility to provide substantial technical support, including website maintenance and modifications, desktop publishing, data collection and compilation, and report generation.  You will assist with the production of Regulatory Alerts, comment letters, letters to the Hill, and other communications, including member telephone calls and emails.  You will assist both the Regulatory and Legislative Affairs divisions in representing NAFCU at outside meetings, hearings, and conferences, as well as setting up those meetings, preparing minutes, and producing committee correspondence.  You'll have the primary responsibility for circulating news to the entire Government Affairs group on a daily basis and updating the staff as relevant regulatory and legislative developments occur.  This position also provides assistance to the Director of Political Affairs in developing and implementing PAC and grassroots programs, as well as updating communications in NAFCU's grassroots web portal on a regular basis. You'll also have a role in helping to plan and execute our annual Congressional Caucus.

Position Requirements:

  • Bachelor's Degree or an equivalent combination of education and experience.
  • Excellent writing and oral communication skills. 
  • Strong organizational, grammatical, and proofreading skills
  • Demonstrated proficiency in Microsoft Word and Office Suite, with the ability to learn and use other computer software.
  • Knowledge of financial institution operations and regulations; credit union specific knowledge and experience is a plus
  • A general understanding of governmental, legislative, and political processes is required; previous Capitol Hill, Agency, or political experience is a plus.
  • Ability to work as part of a collaborative team, as well as the ability to work independently on assigned duties and meet firm deadlines.

To apply, email resume with cover letter and salary requirements to hr@nafcu.org.  EOE.