CFPB Mortgage Servicing Rules – 2016 Final Changes

Explore CFPB 2016 changes and the impact on your credit union's servicing processes and procedures

On-Demand Webcast Available Until November 30, 2017

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On August 4, 2016, the Consumer Financial Protection Bureau (CFPB) issued its new 2016 Mortgage Servicing Rule based upon its November 2014 proposed rule changes.  The new rule is likely to have a significant impact on your mortgage programs with revisions including:

  • Expansion of the rule to cover "successors in interest" who receive mortgaged property pursuant to death or divorce of the original borrower
  • New force-placed insurance disclosures
  • Revised loss mitigation application and evaluation requirements
  • New periodic statement requirements for modification, temporary loss mitigation and bankruptcy
  • A new interpretive rule on interaction of the FDCPA with the Regulation X and Regulation Z

Although most of the new requirements are not effective until October 19, 2017, our experiences with the CFPB have taught us that it's best to begin implementing reviews and processes early rather than wait to implement changes within tight timeframes. Attend this strategic webcast to explore the details of the new final rule and the potential impact on your credit union's servicing processes and procedures.


SPONSORED BY NAFCU Services Corporation's 2016 Innovation Award Winners logo


Key Takeaways

  • A clear understanding of the 2016 Mortgage Servicing Rule.
  • Insight into potential impacts on your credit union's servicing processes and procedures.
  • The framework for a plan to address the final rule.

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Already registered? Go to the Online Training Center to view live.

Who Should Attend?

  • Chief Operating Officers
  • Chief Financial Officers
  • Chief Risk Officers
  • Chief Lending/Loan Officers
  • Compliance, Legal, Paralegal, Attorney and Risk staff
  • Open to all credit unions, regardless of membership or charter type!

Your Instructor

John DeLoach
John DeLoach
President, Williams, Gautier, Gwynn, DeLoach & Sorenson, P.A

Registration Fees

 On-Demand Version*
NAFCU Member
(Webcast Only)
$350
NAFCU Member
(Webcast + CD)
$400
NAFCU Nonmember
(Webcast Only)
$450
NAFCU Nonmember
(Webcast + CD)
$500

On-demand webcast expiration date: November 30, 2017.

*On-demand webcasts are available for up to 12 months after the live broadcast, and are included in your registration price.

Education Credits

Earn NAFCU Certified Compliance Officer credits NCCOwill receive 1.5 CEUs for participating in this webcast.

NCRM logo NCRMs can earn 1.5 CEUs for participating in this webcast.

Earn CPE CreditsCPA credit information is below; recommended 1.5 CPE credits.

CPA Certification Credit Information

  • Reviewer: Josie Collins, Education Manager, NAFCU
  • Learning Objectives: Understand the 2016 Mortgage Servicing Rule. Gain insight into potential impacts on your credit union's servicing processes and procedures. Establish a framework for a plan to address the final rule.
  • Program Level: Basic
  • Prerequisites Needed: None
  • Advance Preparation Needed: None
  • Delivery Method: Group Internet-Based
  • Recommended CPE Credits: 1.5 credits
  • Recommended Field of Study: Regulatory Ethics

NASBA SponsorNational Association of Federal Credit Unions (NAFCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Learn more.

About Our Webcasts

Our webcasts are streamed live from NAFCU headquarters near Washington, D.C. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.

Refund Policy

To qualify for a refund, cancellations must be processed prior to the live webcast date. Cancellations can be processed after the live webcast date, but refunds will no longer be issued and transfers would only be considered. Please email NAFCU's Member Service Center with your request for cancellation to msc@nafcu.org.