New Staff Online Training

Get new credit union hires up-to-speed fast. Free for NAFCU members!

New employees are eager to learn and contribute to the credit union movement—are you equipping them with the industry knowledge they need? Our FREE New Staff Online Training provides an introduction to credit unions taught by NAFCU EVP and COO Anthony Demangone, freeing up your training team to focus on organization-specific processes.

NAFCU member credit unions can access it absolutely free, for all new hires!

Topics Covered:

  • Introduction to the World of Credit Unions
  • BSA Training for New Employees
  • Privacy and Security Issues
  • Credit Union Share Insurance
  • Pursuit of Excellence
  • Truth in Lending
  • Truth in Savings

Get Started

"When I started my new role, I had minimal knowledge of the financial industry. NAFCU's New Staff Online Training was fantastic. With the assistance of your material I now feel confident and comfortable to execute the duties of my position while interacting with members to positively represent Jersey Shore FCU. Looking forward to a bright and long career!"

- Darrell R. Johnson Jr, Member Service Representative, Jersey Shore FCU

New Staff Online Training is a free benefit for NAFCU members only. Become a member

Frequently Asked Questions

How do I log in to the NAFCU Online Training Center?
Your NAFCU membership includes free access for your entire credit union.

  1. Log in to the NAFCU Online Training Center with your individual NAFCU website username and password.
  2. Click on New Staff Training under "My Courses."

What if I don't have a NAFCU username or password or I forgot it?
No problem. Go to the NAFCU Online Training Center. Click "Forgot my password or my username" first to make sure you don't already have an account. If you do not already have an account, click "Create an account," and follow the instructions. If you experience login trouble, please contact us at or 800-344-5580.

My credit union is not a member of NAFCU. Can I purchase this training?
New Staff Online Training is a free benefit for NAFCU members, and cannot be purchased. Become a member.

How can I receive handouts?
Handouts are built into each module. Start the module and click on the Resources link in the upper right-hand corner. Then click on "Handouts" to access a printable handout.