Empower Federal Credit Union (FCU), a full-service financial institution with more than $1.3 billion in assets, has signed a multi-year agreement with Vantiv, Inc., a NAFCU Services Preferred Partner, to offer a complete suite of payment processing solutions and related services for new and existing members.More...
Partner Contact: Melissa Kopp
Vantiv, Inc. (NYSE: VNTV) is a leading, integrated payment processor differentiated by a single, proprietary technology platform. Vantiv offers a comprehensive suite of traditional and innovative payment processing and technology solutions to merchants and financial institutions of all sizes in the U.S., enabling them to address their payment processing needs through a single provider.
We build strong relationships with our customers, helping them become more efficient, more secure and more successful. Vantiv is the third largest merchant acquirer and the largest PIN debit acquirer based on number of transactions in the U.S. The company's growth strategy includes expanding further into high growth payment segments, such as ecommerce, payment facilitation (PayFacTM), mobile, prepaid and information solutions, and attractive industry verticals such as business-to-business, ecommerce, healthcare, gaming, government and education.
Offers ATM, consumer debit, business debit and HELOC card processing, plus value-added services including, but not limited to:
Our unique back-office management system allows our clients to perform real-time tasks, such as allowing new cards to be immediately defined and activated, blocking cards, performing the hot card function, changing a PIN, and making other updates to be placed instantly on existing cards.
Supports a wide variety of card issuance requirements, including regional and national network-branded ATM cards, debit cards (standard, business, and gold), Visa CheckCard and Debit MasterCard cards.
Provides access to most regional and national ATM, POS and EBT networks, credit card associations, fleet programs and a variety of other services. We provide a single point of settlement for these networks, thereby providing streamlined settlement and reconciliation across networks.
Our Command Center operators monitor ATMs, network links and other directly attached devices continually, 24 hours per day, 365 days a year.
Provides a comprehensive set of EFT reports that cover settlement, reconciliation, deposit proof, adjustments, security suspects, ATM usage, performance reporting, and other network statistics.
Our systems have handled processing loads in excess of 1,000 transactions per second and can handle significantly greater loads. We maintain an internal response time of 0.10 seconds and a transaction response time of 1.80 seconds. Our systems are designed for maximum scalability, flexibility and growth.
Vantiv, LLC understands the complexity of EFT conversions.
Our Complete Card Solution is great for smaller credit unions. We make it easy for you to get up and running by providing standard terms, etc. Our Custom Solutions are ideal for credit unions who already have 10,000 account holders or who can get there fast. Your portfolio is unique. CMC’s strategic difference is our ability to be flexible and fully equipped to formulate solutions for a diverse cross-section of clients. We are much more than a third-party vendor ~ we are stakeholders in your success. Our technology solutions coupled with service to our clients is what makes us a valuable partner with your institution.
Full-service debit card-marketing program to enable credit unions to effectively promote card acquisition, activation and usage on a quarterly basis. This turnkey service utilizes direct mail packages to influence cardholder behavior, drive transaction growth and increase profitability. By taking advantage of this opportunity, our credit union members maximize their annual interchange growth, inevitably building “best-in-class” portfolios.
Our Merchant Services for Financial Institutions program is tailored to help improve your revenue streams while you assist merchants with payment processing capabilities. We provide the people, partnerships, and technology to you, so you can provide the expertise, access, and support to your merchants. Learn more.
Control: Vantiv’s in-house processing systems and skilled programmers address your needs more quickly, with more options and increased cost savings. For example, our dual role as credit card processor and ATM processor enables you to accept credit cards, debit cards, EBT cards and check processing services through the same interface, simplifying settlement and increasing speed of authorization. Innovation: Vantiv has a history of developing some of the industry’s milestone innovations, such as the first shared online ATM network, early online POS debit and adjustment processing, and the first Internet-accessible transaction management system. From Internet research capabilities to the payment methods of the future, Vantiv keeps you on the forefront of payment technology. Stability: Vantiv's consistent performance, sizable growth, and asset size of over $106 billion are some of the factors that have made Vantiv Bank one of the largest transaction processors in the U.S. Technology: The experience, size and resources of Vantiv enable constant system improvement and evaluation. For example, Vantiv was the first processor in the U.S. to employ IBM’s Parallel Enterprise Server hardware platform. The ability of these systems to handle tremendous processing loads, even during peak periods, helps keep your customers’ wait in line to a minimum. Efficiency: Vantiv continues to set the standards for back office efficiency. Vantiv pioneered the development of online chargeback response, facsimile draft, and Internet-accessible back office management. Over the past nine years both MasterCard and Visa have recognized our commitment to customer service and presented us with Quality Service and Data Integrity Awards—a record unmatched in the industry. Reliability: Redundant resources in our Cincinnati, Ohio; Florence, Kentucky; and Grand Rapids, Michigan data centers allow you to enjoy maximum availability of your payment systems. In addition, Vantiv provides a telephone authorization system that is available 24 hours a day, seven days a week for use in case of terminal malfunction. ATM Support: Supports virtually every recent model ATM installed in the United States, and also offers a wide range of ATM processing features, including surcharging, mini-statements, stamp and non-cash item dispensing, promotional screen messages, Remote Key, EJ Upload, Software Distribution and many other features that provide the value-added services the industry has adopted.
$5,000 bonus to NAFCU member credit union for conversion and three-year waiver of fee on debit card marketing programs – an additional savings of $2,400. Complimentary credit card portfolio performance analysis. No setup fee for rewards program on new or existing credit card programs – a $5,000 savings.
consumers are increasingly equipped for and interested in trying new mobile
payment methods. They are looking for integrated omnicommerce experiences… are
you ready to help?
In this podcast held at the NAFCU 2013 Congressional Congress in
September, you will get an in-depth look at key market dynamics,
including evolving financial services models and regulatory impact;
learn about emerging strategies and their impact to credit unions,
including EMV, prepaid, and mobile; and find out how to prepare for the
How can financial institutions and merchants position themselves to meet consumer expectations? This whitepaper will provide a deep understanding of the challenges banks and merchants face.
Today's young consumers are increasingly equipped for and interested in trying new mobile payment methods. They are looking for excellent omnicommerce experiences… are you ready to help?
New 2013 primary research from Vantiv shows that share of consumer wallets is shifting from traditional payment methods towards alternative, increasingly mobile options. Awareness, interest and adoption of new payment methods is increasing, and consumers expect to have a different set of choices in just two years. Get a view of what’s hot, what’s not, what will impede and what will succeed in 2013.
Mobile is the hot topic right now. The fact that we have a computer in our pocket has really changed our lives. Mobile creates an opportunity for many players—from current key mobile players like Apple and AT&T to banks and credit unions. Mobile is all about making the buying experience better for consumers, and new opportunities are arising in mobile payments.
Did you know that less than 10% of current business members use their credit unions merchant services program? Learn from an industry leader how to further engage your business members to build stronger, more valuable relationships. Watch our free recorded webinar to learn more!
this 2012 Strategic Growth Conference session, we get to learn how to combine
the messages in the market with your credit union brand to capitalize on this
unique time, including promoting card features and functionality necessary to
differentiate your credit union. We will also look at an analysis of key
performance indicators and industry benchmarking data to see how your credit
union stacks up!
Listen to this recorded NAFCU Annual Conference presentation from Peter Kulik, VP Product Management for Vantiv, LLC to find out what innovations are driving member services in the payments industry. Learn about changing ATM strategies, the impact that image-check clearing will have on the financial services industry and review the health of your debit and credit card portfolios.
With the way that banks have been treating their customers, credit cards offer a unique opportunity for credit unions to shine. In this podcast we visit with Barney Moore, Vice President, Advisory Services for Vantiv to get a sneak peek into a presentation that was presented at the NAFCU Strategic Growth Conference, on using portfolio analytics and marketing tools to grow your credit card business.
Stay one step ahead of card fraudsters! Watch a recorded webinar, The Life of a Counterfeit Card - and How You Can Stop It, with NAFCU Services Preferred Partner Vantiv. We explore ways to mitigate risk at credit unions and protect members from the damaging effects of card fraud.
Collections is never an easy task, but today's turbulent times pose an even greater challenge for credit unions. In this podcast, Dave Clune, Vice President of Risk Operations for Vantiv, LLC will help us understand how to be successful with the sometimes tricky task of collections in today's tough economic climate.
With the possible exception of front-line tellers, is there any part of your credit union that is more relevant to the quality of your Member relationships than your call center? Effective call centers can enhance relationships, retention, and enable cross- and up-selling.
General Manager, Dean Happe, examines the pros and cons of re-entering the credit card market and what it means to provide members with a compelling offering.
In Part II of the "Second Chances" webcast series, General Manager Dean Happe helps credit unions build the business case for re-entering the credit card space. He then discusses the strategic importance of supporting the card product.
In Part III of the Second Chances webcast series, General Manager Dean Happe teaches credit unions to manage their ongoing credit card portfolios for success and offers best practices for growth and marketing.
Trying times offer you a compelling opportunity to effectively market your credit union payment products. Watch Successful Marketing Strategies for Your Payment Products to learn how to best take advantage of this unique opportunity.
Whether the application is bill payment, or retail markets like fast food and movie theaters, debit card acceptance is growing rapidly. This podcast features an interview with Lesley DeCator, Vice President Sales Programs and Engineering at Vantiv, LLC, and covers growth trends in debit cards and most important for your credit union where the growth opportunities are, and how to tap into them.
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Vantiv, Inc. (NYSE: VNTV), a leading provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes, announced today new research by The Nilson Report1 indicates that Vantiv has become the second largest merchant acquirer in the United States based on number of purchase transactions.
CMC, a business line within FTPS, LLC is pleased to announce that three financial institutions have signed contracts for card servicing relationships.
Jenn Markus(513) 900-4613http://www.vantiv.comJennifer.Markus@vantiv.com