Live and On-Demand Webcasts

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The hottest topics and most essential credit union education delivered online

Program Benefits

  • Limitless staff participation per purchase
  • Unlimited access to the on-demand version for up to a year after the live webcast
  • Live Q&A with experts during live broadcast
  • Downloadable presentation slides and handouts to share with your colleagues
  • NCCO credits for NAFCU Certified Compliance Officers that attend qualifying webcasts, marked byEarn NAFCU Certified Compliance Officer credits

Upcoming Live Webcasts

Register for upcoming, individual webcasts to participate live. Your entire credit union will have access to the on-demand recording for a year. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

The Examiners Are Coming: What to Expect and How to Prepare Your Credit Union for the New Mortgage Rules Earn NAFCU Certified Compliance Officer credits

Live Broadcast: August 27, 2014 | Register by August 20 to Save $100

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New Mortgage Servicing Requirement: Error Resolution and Information Request Procedures Earn NAFCU Certified Compliance Officer credits

Live Broadcast: September 10, 2014 | Register by September 3 to Save $100

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Your Credit Union's Website: Keys to a Successful Compliance Review Earn NAFCU Certified Compliance Officer credits

Live Broadcast: September 17, 2014 | Register by September 10 to Save $100

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On-Demand Webcasts

Attention Webcast Subscribers and Participants: You have access to the on-demand version for one full year after the broadcast. To view your on-demand webcasts, log in to the NAFCU Online Training Center. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

The following on-demand webcasts are available for purchase. Most recent webcasts are at the top. Click on the webcast title to learn more. Compliance Webcast & Online Training Subscribers have unlimited access to the past years' webcasts.

Presented live on August 6, 2014— Attendees of this webcast will learn what i's must be dotted and t's crossed as they examine the regulatory requirements related to credit card advertising, including best practices, alternative disclosures, and the intricate requirements involved in advertising introductory and promotional rates. Learn more »  

Available Until: August 6, 2015

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Presented live on July 9, 2014— Deemed "manageable" by the Consumer Financial Protection Bureau (CFPB), the final rule of the new Loan Estimate and Closing Disclosure will, in fact, require a complete overhaul of your credit union's mortgage process. Prepare your credit union for this fundamental change as you discover how to prequalify, preapprove, and educate your members and realtors. Learn more »  

Available Until: July 9, 2015

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Presented live on June 18, 2014— Enhance your understanding of social media advertising risks as they relate to Truth in Savings with this helpful compliance webcast. You'll examine advertising requirements such as trigger terms, APY disclosures and electronic promotions and more. Learn more »  

Available Until: June 18, 2015

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Presented live on June 12, 2014— Find out where the U.S. economy is heading and how your credit union will be impacted. You'll learn how the economy has performed over the last quarter, what effect it's had on the credit union industry, and upcoming trends to look out for, and more. Learn more »  

Available Until: June 12, 2015

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Presented live on May 28, 2014— In the final webcast of NAFCU's fair lending series, we'll provide you with a greater understanding of the CFPB bulletin, fill you in on the indirect auto fair lending investigations and enforcement actions that are making headlines, and equip you with valuable tips on how to create fair lending compliance programs--including the key compliance areas regulators focus on. Learn more »  

Available Until: May 28, 2015

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Presented live on May 14, 2014— This webcast will use mortgage requirements examples to explain the "how and why" of creating compliant mortgage advertisements. You'll walk away with a clear understanding of when additional disclosures are required, and what must be disclosed. Learn more »  

Available Until: May 14, 2015

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Presented live on May 7, 2014— A great business plan looks into the future. We'll help you prepare for it with a discussion of regulations that will affect your planning. In this webcast, NAFCU's Regulatory Affairs team will explore what's new and what critical regulations are forthcoming from the CFPB and NCUA. Learn more »  

Available Until: May 7, 2015

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Presented live on April 30, 2014—This second webcast in the fair lending series will review the guidance NCUA issued last spring. Our panelists will provide an overview of NCUA's guidance and provide suggestions on how to best implement it. In addition, you'll learn about the Consumer Financial Protection Bureau's (CFPB) expectations for fair lending risk management practices, and where the NCUA and CFPB's regulatory guidance intersects. Learn more »  

Available Until: April 30, 2015

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Presented live on April 23, 2014—This second webcast in the fair lending series will review the guidance NCUA issued last spring. Our panelists will provide an overview of NCUA's guidance and provide suggestions on how to best implement it. In addition, you'll learn about the Consumer Financial Protection Bureau's (CFPB) expectations for Fair Lending risk management practices, and where the NCUA and CFPB's regulatory guidance intersects. Learn more »  

Available Until: April 23, 2015

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Presented live on April 10, 2014—In this webcast, our high-powered panel will delve into NCUA's risk-based capital proposal, issued on January 23, 2014, and how it could impact your operations both immediately and long-term. Learn
more »
 

Available Until: April 10, 2015

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Presented live on April 8, 2014—This webcast will examine BSA—which is intended to help the government detect and prevent money laundering—and help your credit union be more vigilant in doing so. You'll take a deep dive into recent FinCen enforcement actions and glean essential lessons from each. You could save hundreds of thousands of dollars in fines…just by learning from other institutions' mistakes during this 90-minute webcast. Learn
more »
 

Available Until: April 8, 2015

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Presented live on March 27, 2014—This timely webcast will discuss how the Target data breach occurred, the ensuing claims against the retailer, and the issues surrounding what happens next after a breach. Highly-regarded credit union veteran Bruce Jolly will share information from his own experience, and from major data breach cases like Hannaford and TJ Maxx, to help your credit union decide whether or not to join the class action lawsuit against Target. You'll also receive a high-level overview of the regulations involved in data breach claims and the security requirements to protect your credit union. Learn more »  

Available Until: March 27, 2015

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Presented live on March 26, 2014—NCUA's changes to your responsibilities when you're involved with a CUSO take effect June 30. Get ready now. NACUSO General Counsel Guy A. Messick explores the new CUSO direct reporting requirements and their implications, plus the effect of the proposed Prompt Corrective Action – Risk-Based Capital regulation on investment in CUSOs.  Learn more »  

Available Until: March 26, 2015

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Presented live on March 19, 2014—During this webcast, our experienced speakers will discuss the rise in importance of fair lending laws in recent years, including supervisory developments, enforcement actions, and litigation during the Obama administration. You'll also learn the two federal laws that make up fair lending, and receive a time-saving "leg up" on common compliance conundrums when we answer the most frequently asked fair lending questions NAFCU receives. Learn more »  

Available Until: March 19, 2015

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Presented live on March 11, 2014—Join us for this webcast and listen to compliance experts discuss Ability-to-Repay requirements, types of qualified mortgages, best practices to offer qualified and non-qualified mortgages, and how these Regulation Z rules affect you to help ensure your credit union is fully complying. Learn more »  

Available Until: March 11, 2015

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Presented live on March 6, 2014—Enterprise Risk Management (ERM) programs focus the organization, helping leadership better position the credit union to achieve its mission as effectively as possible. This webcast will position you to build and operate your own ERM program. Learn more »  

Available Until: March 6, 2015

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Presented live on February 26, 2014—This webcast is the first in a three-part series that discusses the portion of the Dodd-Frank Wall Street Reform and Consumer Protection Act that mandates the disclosures required under the Truth in Lending Act (TILA) and Real Estate Settlement Procedures Act (RESPA) be combined into a single, integrated disclosure form for mortgage loan transactions. The effective date for compliance is August 2015, but the time to start preparing is now. Learn more »  

Available Until: February 26, 2015

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Presented live on February 19, 2014—As your credit union creates fresh ideas to advertise loan products, complying with Regulation Z is an added challenge. But you must remain vigilant about properly disclosing a loan's terms throughout your marketing. A solid understanding of the requirements is critical to avoid legal penalties and reputation risk. Learn more »  

Available Until: February 19, 2015

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Presented live on February 5, 2014—This important webcast helps ensure your credit union's complaint management process successfully satisfies your members and regulators. Walk away with a solid understanding of what a complaint management process is, how it can satisfy NCUA regulations, proper steps to take after receiving a complaint, and insight on how to use complaints as a feedback loop to improve your credit union. Learn more »  

Available Until: February 5, 2015

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Presented live on January 13, 2014—Your vendors can expose you to potential Fair Lending violations. Whether they're indirect lenders, marketing campaign planners or other vendors, they can unknowingly break the rules. And it's your credit union that will bear the consequences. We'll help make sure you can identify, prevent and police vendor violations to keep your credit union safe. Learn more »  

Available Until: January 13, 2015

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Presented live on January 7, 2014—This webcast provides an overview of the regulatory changes to the TCPA that will help you understand the new prior written consent requirement; distinguish what constitutes prior written consent and language that must be used in the consent agreement; and why the established business relationship exemption was eliminated. Learn more »  

Available Until: January 7, 2015

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Presented live on December 10, 2013—Our expert Regulatory Affairs team discuss and describe both the NCUA's recent and expected actions for 2014, with a special focus on the newly-issued credit union service organizations (CUSOs) rule. Learn more »  

Available Until: December 10, 2014

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CFPB Mortgage Reform Webcast Series - Learn More!

Presented live on November 14, 2013—In the first part of this webcast, hear how the CFPB operates and the work that has already been completed as well as what the future holds for the CFPB. Next, examine the latest and greatest at the National Credit Union Administration (NCUA) – focusing on current updates that directly relate to your credit union's compliance department. Learn more »  

Available Until: November 14, 2014

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Presented live on October 30, 2013—Unravel the mystery surrounding what's included under the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) provisions of the Dodd-Frank Act. UDAAP is intended to prevent unscrupulous acts or practices in or affecting commerce. The requirement applies to all credit unions and has become an ever-increasing area of focus for federal regulatory agencies. Find out if your credit union is falling short on the requirements. Learn more »  

Available Until: October 30, 2014

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Presented live on October 22, 2013—This webcast provides credit union board of directors with an understanding of the ten key ratios they should be monitoring at their credit union. Learn more »  

Available Until: October 22, 2014

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Presented live on October 2, 2013—This year NACHA introduced new points that need to be incorporated into your credit union ACH audit. Plus, your examiner will likely evaluate your credit union's compliance with these new rules. Learn how to be ready for your examiner with this simplified overview of the latest NACHA operating rules changes and discover the best ways to navigate through your ACH audit and risk assessment. Learn more »  

Available Until: October 2, 2014

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Presented live on September 24, 2013—Brush up on the latest tactics for successful board governance, safety and soundness, CEO oversight, strategic planning and board development. Learn more »  

Available Until: September 24, 2014

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Presented live on September 4, 2013—NCUA's Loan Participation Rule kicks in September 23, and includes numerous revisions. Is your credit union ready to comply? With all the confusion surrounding this rule, you need to ensure you understand the regulations, changes and legal implications associated with these amendments. This webcast fills you in on what you need to know. Learn more »  

Available Until: September 4, 2014

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CFPB Mortgage Reform Webcast Series - Learn More!

Presented live on August 21, 2013—This webcast, part of the CFPB Mortgage Reform Webcast Series, gives you a comprehensive overview of the CFPB's ability-to-repay/qualified mortgage rule and details on its impact on your credit union mortgage lending operations. Learn more »  

Available Until: August 21, 2014

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Presented live on August 14, 2013—An overview of ERM, along with a roadmap for you to follow when building a program is discussed. The you hear from Tim Segerson, deputy director of the Office of Examination and Insurance with NCUA, about the future expectations of ERM programs as they relate to credit unions of varying asset sizes, and more. Learn more »  

Available Until: August 14, 2014

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NAFCU reserves the right to change dates or speakers should circumstances warrant. Webcast participants will be apprised of any such changes.