Live and On-Demand Webcasts

Program Benefits

  • Every webcast is part of one of our 10 new Webcast Series, which allow you to drill down into specific compliance topic from all angles via four or more webcasts each
  • Unlimited staff participation per purchase
  • Unlimited access to the on-demand version for up to a year after the live webcast
  • Live Q&A with experts during live broadcast
  • Downloadable presentation slides and handouts to share with your colleagues
  • NCCO credits for NAFCU Certified Compliance Officers that attend qualifying webcasts, marked byEarn NAFCU Certified Compliance Officer credits
  • CPE credits for Certified Public Accountants that attend qualifying webcasts, marked by Earn CPE Credits

Upcoming Live Webcasts

Register for upcoming, individual webcasts to participate live. Your entire credit union will have access to the on-demand recording for a year. Every webcast is part of one of our 10 new Webcast Series. Credit unions with a Compliance Webcast & Online Training Subscription automatically have access to all live webcasts during their subscription. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

Breaking Down the NCCO Exam

Live Broadcast: February 9, 2016 | FREE Webcast

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Advertising Regulations: Truth in SavingsEarn NAFCU Certified Compliance Officer creditsEarn CPE Credits

Live Broadcast: February 10, 2016 | $100 Savings Deadline: February 3

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Minimize the Legal Risks: How to Fire Toxic, Yet High Performing EmployeesEarn NAFCU Certified Compliance Officer creditsEarn CPE Credits

Live Broadcast: February 17, 2016 | $100 Savings Deadline: February 10

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Changes to the FFIEC IT Exam Handbook and Cybersecurity Management Earn NAFCU Certified Compliance Officer creditsEarn CPE Credits

Live Broadcast: February 18, 2016 | $100 Savings Deadline: February 11

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Regulation E Compliance and PitfallsEarn NAFCU Certified Compliance Officer creditsEarn CPE Credits

Live Broadcast: February 23, 2016 | $100 Savings Deadline: February 16

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Truth in Lending: Closed-End LoansEarn NAFCU Certified Compliance Officer creditsEarn CPE Credits

Available On-Demand: February 24, 2016

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On-Demand Webcasts

Attention Webcast Subscribers and Participants: You have access to the on-demand version for one full year after the live broadcast date. Online Training Center Subscribers must have an active subscription to access on-demand webcasts. To view your on-demand webcasts, log in to the NAFCU Online Training Center. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

The following on-demand webcasts are available for purchase. Most recent webcasts are at the top. Click on the webcast title to learn more. Compliance Webcast & Online Training Subscribers have unlimited access to the past years' webcasts with an active subscription.

Presented live on February 3, 2016 – No matter which department you work in, everyone has a role to play in the success of your credit union's Bank Secrecy Act (BSA) compliance program. This webcast will provide your entire team with a basic understanding of the requirements for compliance. Determine who is responsible for BSA compliance and penalties for non-compliance. Learn more

Available Until: February 3, 2017

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Presented live on February 2, 2016 – Credit unions need to stay current on the risk and quality rules initiatives. That includes the unauthorized entry fee, their benefits in the reduction of exception processing, same-day ACH, and how to prepare operations to handle changes coming in the next several months. This webcast will cover changes and compliance requirements recently passed, effective this year, as well as proposals on the horizon. Learn more

Available Until: February 2, 2017

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Presented live on January 28, 2016 – Attend this webcast to receive a baseline understanding of what to expect in 2016, as well as a steps to ensure your credit union is prepared to implement new regulatory changes. Learn more

Available Until: January 28, 2017

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Presented live on January 27, 2016 – Attend this webcast to learn how to identify potential unethical behavior and protect the credit union board from conflicts of interest. You will explore what you should know about internal and external influences that shape and guide your decisions and actions while carrying out your fiduciary role. Learn more

Available Until: January 27, 2017

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Presented live on January 13, 2016 – Attend this webcast to gain an in-depth understanding of developing and performing a risk assessment, as well as explore a hypothetical, step-by-step assessment so you can learn best practices. This assessment will provide your leadership with the visibility they need to process areas that contain the highest potential risk. Learn more

Available Until: January 13, 2017

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Presented live on January 6, 2016 – Get an update on the latest credit union accounting changes that could impact your credit union and its financial statements. In this webcast you will dive deep into topics such as: changes to troubled debt restructurings, goodwill accounting and credit losses standard. You'll also explore changes to the defined benefit mortality tables and some other pending guidance from the Financial Accounting Standards Board (FASB). Learn more

Available Until: January 6, 2017

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Presented live on December 17, 2015 – This webcast will give you the tools you need to ensure that your credit union remains compliant. Learn how to categorize complaints and determine what actions you should take based on their nature. Learn more

Available Until: December 17, 2016

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Presented live on December 16, 2015 – Risk assessment is vital to the well-being of your credit union. This webcast will provide you with a baseline understanding of how to analyze risks, and perform risk assessments on all your products and services. Learn more

Available Until: December 16, 2016

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Presented live on December 8, 2015 – In this webcast you'll learn how the new proposal will impact your credit union directly from one of the proposal's architects: Deputy Director of NCUA's Office of Consumer Protection, Matthew Biliouris. Get a detailed explanation of the proposed changes and impacts. Learn more

Available Until: December 8, 2016

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Presented live on December 3, 2015 – Attend this strategic webcast to explore the recent final rules, the proposed rule changes and the potential impact on your credit union's servicing processes and procedures. You will gain a clear understanding of the upcoming changes, as well as a plan to react to the not-so-final rules. Learn more

Available Until: December 3, 2016

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Presented live on November 18, 2015 – NAFCU's Regulatory Compliance team will provide a credit union compliance update on recent Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA) rules, regulations, and guidance. The team will also touch on what's to come next, honing in on other expected regulatory action that will affect your credit union's compliance department. Learn firsthand from NAFCU and get a jump on regulatory preparedness. Learn more

Available Until: November 18, 2016

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Presented live on November 17, 2015 – Whether you have 50 safe deposit boxes or 5,000, this webcast provides a realistic and well-organized method of reviewing and auditing your procedures--before a catastrophe occurs. You will learn how to properly train your staff to answer questions pertaining to vault security and how proper door closing procedures help avoid overnight guests. Learn more

Available Until: November 17, 2016

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Presented live on November 12, 2015 – This webcast focuses on enhancing SCRA and MLA standards for your credit union's compliance program. Learn how the new changes to the MLA effect your specific institution and how to build your compliance program to address these changes. Discover how strong policies, procedures, and processes can help to withstand an SCRA or MLA violation challenge. You will identify ways to build and enhance your programs, not only to meet regulatory muster, but also to ensure servicemembers' rights are protected. Learn more

Available Until: November 12, 2016

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Presented live on October 27, 2015 – Attend this webcast to understand the "what" and "how" behind the creation, implementation and maintenance of a robust risk framework. You'll also receive an overview of the Bank Secrecy Act/Anti-Money Laundering, OFAC sanctions, cybersecurity and third-party vendor risk assessment. Learn more

Available Until: October 27, 2016

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Presented live on October 26, 2015 – Dive deep into NCUA's final risk-based capital rule with Larry Fazio, NCUA's Director of Examination and Insurance, and architect of the final rule. This free webcast will provide a closer look at the final rule, and offer NCUA's outlook for implementing this rule through its examination and supervision process in 2019. Join a comprehensive discussion on the proposed rule and get answers from Fazio and the NAFCU team. Learn more

Available Until: October 26, 2016

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Presented live on October 22, 2015 – Attend this vital webcast to find out if you're effectively assessing risk and educating staff about the increasing role of cybersecurity related to EFTs. You'll gain a greater understanding of the rights, liabilities, and responsibilities of participants in EFT system. Learn more

Available Until: October 22, 2016

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Presented live on October 20, 2015 – This webcast will teach you how to use the FFEIC Cybersecurity Assessment Tool to identify the baseline risks posed by a variety of threats, and explain how the risk assessment helps your credit union measure its cybersecurity preparedness, practices, processes and policies. Learn more

Available Until: October 20, 2016

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Presented live on October 8, 2015 – Join popular attorney David Reed for a walk through the opportunities and mine fields of implementing an automated contact program. With enforcement actions against ATDS and consumer protection litigation on the rise, this is one webcast you can't afford to miss. Learn more

Available Until: October 8, 2016

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Presented live on October 7, 2015 – Attend this vital webcast and learn more about effectively assessing the requirements and risks associated with, and properly implementing, electronic products and services. You'll gain a greater understanding of how the laws governing the use of electronic records and signatures work. Additionally you'll get insight into the latest regulatory and judicial developments that are affecting online presentation and acceptance of disclosures and agreements. Learn more

Available Until: October 7, 2016

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Presented live on October 1, 2015 – This webcast provides steps for conducting effective branch audits at your credit union. You'll learn if you're completing all the required audit procedures, as well as the latest advances in audit techniques. You'll also explore practical examples and best approaches to conducting efficient audits that minimize disruption to staff and members. Learn more

Available Until: October 1, 2016

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Every day, we experience an increase in domestic and global data breach events. Join industry experts, Ann Davidson and David English as they explore the evolving card landscape with respect to fraud, cyber threats, and EMV migration. Learn more

Available Until: January 15, 2016

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Presented live on September 29, 2015 – This webcast will help you do just that, by examining the most recent BSA hot topics like money service business, OFAC enforcement actions, and customer due diligence requirements. You'll also explore the most recent guidance from FinCEN, NCUA and OFAC. Learn more

Available Until: September 29, 2016

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Presented live on September 16, 2015 – As a credit union leader, you want to recognize opportunities that allow for expansion of your membership and assets through a merger. You also want to prepare your credit union with a merger policy that adequately addresses the process and considerations of a merger. This webcast will explore the causes, pros, and cons of credit union mergers and discover why good planning, timing and proper due diligence is crucial to a successful merger or decision not to merge at all. Learn more

Available Until: September 16, 2016

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Presented live on September 2, 2015 – The new model will require you to account for expected credit losses throughout the life of the loan, and it will alter your policies and procedures significantly. This webcast will break down the CECL model to help you easily understand it, and provide you with best practices for implementation. You'll also learn about current issues, developments and trends related to allowance methodologies, along with other recent credit union accounting developments. Learn more

Available Until: September 2, 2016

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Presented live on August 20, 2015 – Receive firsthand expertise on what's new coming out of Washington from NAFCU's Regulatory Affairs team! They'll provide you with an update on recent rules from the Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA), as well as other regulators. The team will also touch on what's coming next, especially expected rulemakings that will affect your compliance and lending departments. Learn more

Available Until: August 20, 2016

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Presented live on August 18, 2015 – Attend this webcast to learn how the different opportunities available can complement your business and advance your marketing strategies. You'll also have the opportunity to participate in Q&A about the recent field of membership regulatory changes. Learn more

Available Until: August 18, 2016

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Presented live on August 13, 2015 – Outline the challenges and opportunities in the models used, including strategies, value propositions, cost saving models, governance structure and lessons learned. You'll also learn details of the technology and operating CUSOs that provided enhanced member service and millions of dollars in savings for the collaborating partners. Learn more

Available Until: August 13, 2016

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Presented live on August 11, 2015 – Violations of mortgage advertising requirements are largely unintentional. Avoid the scrutiny of regulators and eager plaintiff's attorneys. Be sure that your credit union's compliance and marketing professionals understand and comply with advertising rules by attending this informative webcast. Learn more

Available Until: August 11, 2016

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Presented live on July 29, 2015 – The rising cost of healthcare is unsustainable, and employers are looking for innovative ways to continue to offer benefits. In response, private healthcare exchanges were created to help employers solve their benefits challenges, by locating cost efficiencies, driving sustained employee engagement, and creating administrative ease. Discover how private healthcare exchanges can help you control benefits costs while providing quality benefits to employees. Learn more

Available Until: July 29, 2016

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Presented live on July 14, 2015 – Attend this webcast to understand how to effectively balance risk and reward, in a manner consistent with your credit union's risk appetite. ERM is designed to allow business leaders to know the risks they can take, and how to take them smartly and confidently knowing they are strategically aligned, within tolerances, and well understood and managed. Learn more

Available Until: July 14, 2016

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Presented live on July 8, 2015 – Explore the challenges posed by new accounts in this essential webcast and get the answers to the questions you may not even know to ask. Topics to be covered include synthetic IDs, identity verification, deposit verification and holds. You'll learn what to look for and how to protect yourself and your credit union from costly blind spots. Learn more

Available Until: July 8, 2016

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Presented live on July 1, 2015 – On June 18, 2015, the NCUA Board issued a proposed Member Business Lending (MBL) rule that will eliminate the rule's waiver process and allow credit unions to decide for themselves if a borrower should be exempt from a personal guarantee. Hear how the rule would impact current commercial lending, as well as future programs. Learn more

Available Until: July 1, 2016

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Presented live on June 10, 2015 – Attend this important webcast to learn how to prepare the quarterly NCUA 5300 in an effective and efficient manner. You'll gain a greater understanding of the history of the Call Report, cover common mistakes and critical areas, and gain an inside look at how Call Reports are used by examiners and auditors. Learn more

Available Until: June 10, 2016

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Presented live on June 3, 2015 – Join us as we take a closer look at the compliance obligations outlined in NCUA and FFIEC guidance, as well as the fallout from the Target and Home Depot data breaches—the costs, litigation status and proposed Target settlement. Learn more

Available Until: June 3, 2016

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Presented live on May 21, 2015 – Learn how various sections of the UCC in your state impact different aspects of your credit union operations, from auto and member business lending to dealing with dishonored checks. You'll also discover what you need to know regarding perfecting liens in collateral, and the time frames for disputing dishonored items, in this detailed webcast. Learn more

Available Until: May 20, 2016

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Presented live on May 21, 2015 Learn how various sections of the UCC in your state impact different aspects of your credit union operations.Learn more

Available Until: May 14, 2016

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Presented live on May 20, 2015 – Join the director of the Small Business Administration's (SBA) Office of Financial Assistance, Linda Rusche, to learn how your credit union can help fill the gap and revitalize our country's small business economy. By approving SBA-backed loans, your credit union can boost income streams, mitigate risk, and earn premium sales on the secondary market. Learn more

Available Until: May 20, 2016

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Presented live on May 14, 2015 — Let NAFCU's Regulatory Compliance team bring you up to speed on the newest credit union regulations and guidance. Find out how the upcoming changes and proposals could affect your credit union.Learn more

Available Until: May 14, 2016

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Presented live on May 6, 2015 — Learn how the Federal Reserve's insight helped turned the remittance transfer rule into a win-win solution. Explore the dynamics of the FedGlobal® system, and discover how it's become easy for credit unions to meet each of the Section 1073 regulations. Learn more

Available Until: May 6, 2016

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Presented live on April 28, 2015 — Just as we settle in with the new mortgage servicing rules that became effective in early 2014, the CFPB has decided to change the rules. The CFPB's 492-page proposal released in November contains substantial revisions. Explore the proposed rule changes and their potential impact on your credit union's servicing processes and procedures. Learn more

Available Until: April 28, 2016

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Presented live on April 23, 2015 — John Mathes, one of North America's leading branded branch strategists, will lead you to new insights surrounding seven core areas, so you can create a "disruptive" new credit union branch model to set your credit union brand completely apart, leverage new technologies and accelerate revenue-generating growth. Learn more

Available Until: April 23, 2016

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Presented live on April 14, 2015 — The FinCEN Currency Transaction Report's (CTR's) intricacies can easily cause confusion. The resulting operational issues create strong credit union compliance "danger zones." This webcast will take you line-by-line through the CTR to help you avoid these dangers and alleviate confusion. Learn more

Available Until: April 14, 2016

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Presented live on April 9, 2015 — Board and committee evaluations are a best practice for all credit unions and corporate entities, whether they're for-profit or not-for-profit. Even so, many credit unions are not implementing this practice to the extent they should be. Regular evaluations are the most effective way to focus on the strengths of your board and committees, as well as areas for improvement. Learn more

Available Until: April 9, 2016

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Presented live on April 8, 2015 — This webcast will provide steps to take in order to prevent wire fraud at your credit union. You'll learn how to make sure your fidelity bond covers any wire fraud loss and explore the latest advances in user authentication processes—as well as which ones will work best for your credit union, and more. Learn more

Available Until: April 8, 2016

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Presented live on March 25, 2015 — Troubled debt restructuring (TDR) continues to create issues for credit unions. Significant modifications made on troubled loans can expose your credit union to credit, compliance, transaction, interest rate and liquidity risk — all of which must be managed in accordance with federal guidelines. Learn more

Available Until: March 25, 2016

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Presented live on March 18, 2015 — Join credit union attorney and "recovering" BSA officer David Reed as he reviews recent changes to the BSA manual and highlights the compliance and operational implications of these significant changes. Learn more

Available Until: March 18, 2016

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Presented live on March 11, 2015 — NCUA made significant changes to their first proposed risk-based capital rule after facing overwhelming industry opposition. The biggest modifications include the number of credit unions impacted, implementation period, and proposed risk weights. Hear an expertanalysis of the changes and how these new rules will affect your credit union. Learn more

Available Until: March 11, 2016

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Presented live on February 26, 2015 — Regulation Z of the Truth in Lending Act (TILA) may be the oldest federal consumer credit law, but it can still be challenging to heed. Make sure you're not overlooking its fundamental principles with this strategic webcast that dives into TILA's five core issues, and examines how best to address them. This important knowledge is just as important as staying up-to-date on the Act's latest changes.  Learn more

Available Until: February 26, 2016

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Presented live on February 25, 2015 — You may be able to reduce your regulatory burden based on the Final Rule issued by the CFPB under Regulation P of the Gramm-Leach-Bliley Act! As of October, if your credit union meets the CFPB's eligibility requirements, you can save money by posting your annual privacy notice online. Find out if your credit union meets the eligibility requirements, examine the posting requirements, and get detailed instruction on how to use the required model form with this good-news webcast.  Learn more

Available Until: February 25, 2016

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NAFCU reserves the right to change dates or speakers should circumstances warrant. Webcast participants will be apprised of any such changes.


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