Live and On-Demand Webcasts

NAFCU live and on-demand webcasts provide timely, online training for credit union staff and board. Each webcast is part of one of our 10 Webcast Series (which allow you to drill down into specific compliance topics via four or more webcasts each), and includes:

  • Access for your entire staff with one purchase
  • Access to webcasts on-demand for up to a year after the live webcast
  • Real-time Q&A with experts during live broadcast
  • Education credits for qualifying webcasts, as marked:
    Earn NCCO creditsNAFCU Certified Compliance Officer (NCCO) credits
    NCRM logoNAFCU Certified Risk Manager (NCRM) credits
    NCVE logoNAFCU Certified Volunteer Expert (NCVE) credits
    NCBSO logoNAFCU Certified Bank Secrecy Officer (NCBSO) credits
    Earn CPE CreditsCPE credits for Certified Public Accountants
  • Training certificates for BSA (BSA Training Certificate Icon), Financial Literacy (Earn Your Financial Literacy Training Certificate) and Supervisory Committee (Supervisory Committee Training Certificate) training with qualifying webcasts

Upcoming Live Webcasts

Register for upcoming, individual webcasts to participate live. Your entire credit union will have access to the on-demand recording for a year. Every webcast is part of one of our 10 Webcast Series. Credit unions with a Compliance Webcast & Online Training Subscription automatically have access to all live webcasts during their subscription. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

NCUA IT Exam Focus Areas
Earn NCCO creditsNCRM logoEarn CPE Credits

Live Broadcast: July 6, 2016 | $100 Savings Deadline: June 29

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BSA Risk Assessments and Transaction Monitoring Systems: Prevention & Detection
Earn NCCO creditsNCRM logoNCBSO logoEarn CPE Credits

Live Broadcast: July 12, 2016 | $100 Savings Deadline: July 5

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Data Analytics: Where Do I Start?NCRM logoEarn CPE Credits

Live Broadcast: July 13, 2016 | $100 Savings Deadline: July 6

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Preparing for the NAFCU Certified Risk Manager (NCRM) Designation

Live Broadcast: July 27, 2016 | FREE Webcast

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On-Demand Webcasts

Attention Webcast Subscribers and Participants: You have access to the on-demand version for one full year after the live broadcast date. Online Training Center Subscribers must have an active subscription to access on-demand webcasts. To view your on-demand webcasts, log in to the NAFCU Online Training Center. Having trouble viewing the webcasts? Check out our webcast viewing FAQs.

The following on-demand webcasts are available for purchase. Most recent webcasts are at the top. Click on the webcast title to learn more. Compliance Webcast & Online Training Subscribers have unlimited access to the past years' webcasts with an active subscription.

Presented live on June 22, 2016 – Focusing on the new regulatory changes in the context of current laws, this session will provide a working knowledge of FLSA and the final regulations. Best practices will be shared to help your credit union review the budgetary and workforce implications of the new law. You'll explore how to create a roadmap to implement the necessary changes for the law's effective date of December 1, 2016. Learn more

Available Until: June 22, 2017

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Presented live on June 21, 2016 – Some of the world's largest financial institutions are forming private distributed ledger networks, and the future of distributed ledger technology is becoming clearer. Join this webcast for a comprehensive overview of blockchain technology and how your credit union can benefit from this technology. Learn more

Available Until: June 21, 2017

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Presented live on May 25, 2016 – Join speaker Tansley Stearns for an overview of several Filene research reports on credit union governance practices. You'll examine real-world ideas for enhancing effectiveness and measuring success, including exploration of what it takes to be an exceptional credit union strategist. Tansley will be presenting more on this topic during NAFCU's 49th Annual Conference and Solutions Expo. Learn more

Available Until: May 25, 2017

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Presented live on May 24, 2016 – From growing regulatory concerns, to running a healthy and successful organization, this webcast will walk through the NCVE training and how it'll help prepare your entire board for their roles ahead. Don't miss this free opportunity to learn more about the NCVE designation, its benefits, and best practices for exam prep. Presented by NAFCU's Executive Vice President and COO, Anthony Demangone.Learn directly from NAFCU and get a jump on regulatory preparedness. Learn more

Available Until: May 24, 2017

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Presented live on May 19, 2016 – NAFCU's Regulatory Compliance team will provide a credit union compliance update on recent Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA) guidance, rules and regulations. The team will also touch on other expected regulatory action that will affect your credit union's compliance department. Learn directly from NAFCU and get a jump on regulatory preparedness. Learn more

Available Until: May 19, 2017

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Presented live on May 18, 2016 – This webcast will outline the ideal credit union enterprise risk management framework, allowing you to start or validate your program structure. Join us as we provide you with a baseline understanding of successful ERM program principles. Learn more

Available Until: May 18, 2017

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Presented live on May 4, 2016 – Attend this webcast to gain an understanding of credit union succession planning, how to launch a program that develops future leaders, and the proper way to evaluate and measure the plan's effectiveness on an ongoing basis. Learn more

Available Until: May 4, 2017

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Presented live on May 3, 2016 – Internal fraud is an unfortunate and recurring story in the credit union industry. Learn what your board can do to set the tone against it for your credit union and its employees, in addition to creating policies and procedures that can help prevent fraud from occurring under your watch. Learn more

Available Until: May 3, 2017

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Presented live on April 28, 2016 – Join this webcast to explore the current state of cybersecurity and how it relates to risk management. You'll learn how to prepare for your next NCUA cybersecurity-focused exam, and receive tips on how to ensure your credit union remains protected. Learn more

Available Until: April 28, 2017

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Presented live on April 27, 2016 – If you don't meet advertising compliance rules for open-ended loans such as credit cards and HELOCs, your credit union is at risk for poor regulatory exams and even civil money penalties. Attend this webcast for a thorough overview of key Truth-in-Lending Act advertising regulations. Learn more

Available Until: April 27, 2017

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Presented live on April 20, 2016 – Whether you're an HR professional or in a management role, understanding FLSA is critical when handling personnel responsibilities. With the proposed regulatory changes and collective action lawsuits in progress, this webcast will provide a working knowledge of the rule and the proposed changes. Learn more

Available Until: April 20, 2017

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Presented live on April 19, 2016 – This webcast will address the roles and requirements for credit union boards under BSA, with a focus on required reports and training for boards. Discover the approach best suited for your credit union, and learn how to satisfy annual BSA training alongside reports and policy reviews. Learn more

Available Until: April 19, 2017

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Presented live on April 8, 2016 – Learn how to stand out from your competition by creating a fully engaging culture at your credit union. The key strategies you'll receive will help you build intrinsically-rewarding behaviors in your employees to thrill your members, boost your revenue, and keep you relevant for the long run. Learn more

Available Until: April 8, 2017

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Presented live on April 6, 2016 – Understand the Financial Accounting Standards Board's (FASB) purpose and recent activities that could impact your credit union. Learn the primary differences between GAAP and IFRS; how Accounting Standards Codification updates are organized so that you can quickly identify their main provisions; significant FASB accounting topics to keep on your radar; and understand the purpose of the Private Company Council (PCC), and how their alternative accounting treatments affect credit unions. Learn more

Available Until: April 6, 2017

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Presented live on March 30, 2016 – In this webcast, you'll explore detailed examples of current reputation risk threats in the financial services industry from regulators, aggressive plaintiff's lawyers and disgruntled members. You'll also discover guidelines necessary to develop your reputation risk management program, and your response plan when those risks turn into concrete threats to your credit union. Learn more

Available Until: March 30, 2017

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Presented live on March 29, 2016 – In this webcast, employment attorney Joel J. Greenwald, Esq., explains why having a solid set of core values embodied in your policies and practices, could be your best risk-mitigation tool. Attend this webcast to receive a step-by-step plan for terminating employees who severly drain company morale. You'll also explore options for severance and separation agreements. Learn more

Available Until: March 29, 2017

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Presented live on March 23, 2016 – Attend this webcast to learn best practices for complying with the new MLA rules and examine these changes in detail. This online training will help you identify where your credit union may have MLA risk and anticipate regulatory expectations. Learn more

Available Until: March 23, 2017

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Presented live on March 22, 2016 – Credit unions have been forced to close, merge, face the scrutiny of NCUA and suffer major reputational damage as a result of insider fraud. This threat prompted NCUA to release a series of videos that about deterring employee dishonesty and fraud. Join this vital webcast and learn how to identify the red flags of insider fraud before your credit union makes the headlines. Learn more

Available Until: March 22, 2017

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Presented live on March 16, 2016 – The Home Mortgage Disclosure Act (HMDA) was significantly changed under the final rule issued by the CFPB in October 2015. The changes will effect reporting requirements, and place new data gathering requirements on credit unions. Learn the new requirements under the revised rule, and what your credit union needs to do to ensure compliance by the mandatory compliance date. Learn more

Available Until: March 16, 2017

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Presented live on March 9, 2016 – In this webcast, we'll teach you vital information that can help you protect yourself against this cyber fraud phenomenon. You will explore case studies from breach analysis reposts, and go over common information security weaknesses. Learn more

Available Until: March 9, 2017

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Presented live on March 3, 2016 – The final MBL rule will require credit unions currently engaged in commercial lending, as well as those considering stepping into this space, to develop board-approved policies that thoughtful present their individual commercial underwriting standards and infrastructure. In this webcast you'll receive a thorough analysis of the final rule's key components from its architect, Larry Fazio, Director of NCUA's Office of Examination and Insurance.Learn more

Available Until: March 3, 2017

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Presented live on February 24, 2016 – Unless you understand the compliance requirements associated with advertising closed-end loans such as auto and mortgage, you're at risk for poor regulatory exams and even civil money penalties. Attend this webcast for a thorough overview of key components of the Truth in Lending advertising regulations. Learn more

Available Until: February 24, 2017

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Presented live on February 23, 2016 – This webcast will explore real life examples to illustrate the challenges of complying with Regulation E. Deep dive into Regulation E topics such as: member and credit union liability, reporting unauthorized transactions, investigating Regulation E claims, periodic statement requirements and overdraft requirements.Learn more

Available Until: February 23, 2017

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Presented live on February 24, 2016 – Unless you understand the compliance requirements associated with advertising closed-end loans such as auto and mortgage, you're at risk for poor regulatory exams and even civil money penalties. Attend this webcast for a thorough overview of key components of the Truth in Lending advertising regulations. Learn more

Available Until: February 24, 2017

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Presented live on February 10, 2016 – Enhance your understanding of Truth in Savings advertising risks with this helpful compliance webcast. You'll examine advertising requirements such as trigger terms, APY disclosures and electronic promotions. You'll also explore common compliance violations, and how to avoid them. Learn more

Available Until: February 10, 2017

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Presented live on February 9, 2016 – This short webcast is designed to help people who are either attending NAFCU's Regulatory Compliance School or using the NCCO self-study program. NAFCU's Director of Regulatory Compliance and Director of Education will go over best practices on how to tackle the NCCO exam. Learn more

Available Until: February 9, 2017

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Presented live on February 3, 2016 – No matter which department you work in, everyone has a role to play in the success of your credit union's Bank Secrecy Act (BSA) compliance program. This webcast will provide your entire team with a basic understanding of the requirements for compliance. Determine who is responsible for BSA compliance and penalties for non-compliance. Learn more

Available Until: February 3, 2017

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Presented live on February 2, 2016 – Credit unions need to stay current on the risk and quality rules initiatives. That includes the unauthorized entry fee, their benefits in the reduction of exception processing, same-day ACH, and how to prepare operations to handle changes coming in the next several months. This webcast will cover changes and compliance requirements recently passed, effective this year, as well as proposals on the horizon. Learn more

Available Until: February 2, 2017

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Presented live on January 28, 2016 – Attend this webcast to receive a baseline understanding of what to expect in 2016, as well as a steps to ensure your credit union is prepared to implement new regulatory changes. Learn more

Available Until: January 28, 2017

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Presented live on January 27, 2016 – Attend this webcast to learn how to identify potential unethical behavior and protect the credit union board from conflicts of interest. You will explore what you should know about internal and external influences that shape and guide your decisions and actions while carrying out your fiduciary role. Learn more

Available Until: January 27, 2017

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Presented live on January 13, 2016 – Attend this webcast to gain an in-depth understanding of developing and performing a risk assessment, as well as explore a hypothetical, step-by-step assessment so you can learn best practices. This assessment will provide your leadership with the visibility they need to process areas that contain the highest potential risk. Learn more

Available Until: January 13, 2017

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Presented live on January 6, 2016 – Get an update on the latest credit union accounting changes that could impact your credit union and its financial statements. In this webcast you will dive deep into topics such as: changes to troubled debt restructurings, goodwill accounting and credit losses standard. You'll also explore changes to the defined benefit mortality tables and some other pending guidance from the Financial Accounting Standards Board (FASB). Learn more

Available Until: January 6, 2017

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Presented live on December 17, 2015 – This webcast will give you the tools you need to ensure that your credit union remains compliant. Learn how to categorize complaints and determine what actions you should take based on their nature. Learn more

Available Until: December 17, 2016

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Presented live on December 16, 2015 – Risk assessment is vital to the well-being of your credit union. This webcast will provide you with a baseline understanding of how to analyze risks, and perform risk assessments on all your products and services. Learn more

Available Until: December 16, 2016

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Presented live on December 8, 2015 – In this webcast you'll learn how the new proposal will impact your credit union directly from one of the proposal's architects: Deputy Director of NCUA's Office of Consumer Protection, Matthew Biliouris. Get a detailed explanation of the proposed changes and impacts. Learn more

Available Until: December 8, 2016

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Presented live on December 3, 2015 – Attend this strategic webcast to explore the recent final rules, the proposed rule changes and the potential impact on your credit union's servicing processes and procedures. You will gain a clear understanding of the upcoming changes, as well as a plan to react to the not-so-final rules. Learn more

Available Until: December 3, 2016

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Presented live on November 18, 2015 – NAFCU's Regulatory Compliance team will provide a credit union compliance update on recent Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA) rules, regulations, and guidance. The team will also touch on what's to come next, honing in on other expected regulatory action that will affect your credit union's compliance department. Learn firsthand from NAFCU and get a jump on regulatory preparedness. Learn more

Available Until: November 18, 2016

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Presented live on November 17, 2015 – Whether you have 50 safe deposit boxes or 5,000, this webcast provides a realistic and well-organized method of reviewing and auditing your procedures--before a catastrophe occurs. You will learn how to properly train your staff to answer questions pertaining to vault security and how proper door closing procedures help avoid overnight guests. Learn more

Available Until: November 17, 2016

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Presented live on November 12, 2015 – This webcast focuses on enhancing SCRA and MLA standards for your credit union's compliance program. Learn how the new changes to the MLA effect your specific institution and how to build your compliance program to address these changes. Discover how strong policies, procedures, and processes can help to withstand an SCRA or MLA violation challenge. You will identify ways to build and enhance your programs, not only to meet regulatory muster, but also to ensure servicemembers' rights are protected. Learn more

Available Until: November 12, 2016

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Presented live on October 27, 2015 – Attend this webcast to understand the "what" and "how" behind the creation, implementation and maintenance of a robust risk framework. You'll also receive an overview of the Bank Secrecy Act/Anti-Money Laundering, OFAC sanctions, cybersecurity and third-party vendor risk assessment. Learn more

Available Until: October 27, 2016

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Presented live on October 26, 2015 – Dive deep into NCUA's final risk-based capital rule with Larry Fazio, NCUA's Director of Examination and Insurance, and architect of the final rule. This free webcast will provide a closer look at the final rule, and offer NCUA's outlook for implementing this rule through its examination and supervision process in 2019. Join a comprehensive discussion on the proposed rule and get answers from Fazio and the NAFCU team. Learn more

Available Until: October 26, 2016

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Presented live on October 22, 2015 – Attend this vital webcast to find out if you're effectively assessing risk and educating staff about the increasing role of cybersecurity related to EFTs. You'll gain a greater understanding of the rights, liabilities, and responsibilities of participants in EFT system. Learn more

Available Until: October 22, 2016

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Presented live on October 20, 2015 – This webcast will teach you how to use the FFEIC Cybersecurity Assessment Tool to identify the baseline risks posed by a variety of threats, and explain how the risk assessment helps your credit union measure its cybersecurity preparedness, practices, processes and policies. Learn more

Available Until: October 20, 2016

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Presented live on October 8, 2015 – Join popular attorney David Reed for a walk through the opportunities and mine fields of implementing an automated contact program. With enforcement actions against ATDS and consumer protection litigation on the rise, this is one webcast you can't afford to miss. Learn more

Available Until: October 8, 2016

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Presented live on October 7, 2015 – Attend this vital webcast and learn more about effectively assessing the requirements and risks associated with, and properly implementing, electronic products and services. You'll gain a greater understanding of how the laws governing the use of electronic records and signatures work. Additionally you'll get insight into the latest regulatory and judicial developments that are affecting online presentation and acceptance of disclosures and agreements. Learn more

Available Until: October 7, 2016

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Presented live on October 1, 2015 – This webcast provides steps for conducting effective branch audits at your credit union. You'll learn if you're completing all the required audit procedures, as well as the latest advances in audit techniques. You'll also explore practical examples and best approaches to conducting efficient audits that minimize disruption to staff and members. Learn more

Available Until: October 1, 2016

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Presented live on September 29, 2015 – This webcast will help you do just that, by examining the most recent BSA hot topics like money service business, OFAC enforcement actions, and customer due diligence requirements. You'll also explore the most recent guidance from FinCEN, NCUA and OFAC. Learn more

Available Until: September 29, 2016

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Presented live on September 16, 2015 – As a credit union leader, you want to recognize opportunities that allow for expansion of your membership and assets through a merger. You also want to prepare your credit union with a merger policy that adequately addresses the process and considerations of a merger. This webcast will explore the causes, pros, and cons of credit union mergers and discover why good planning, timing and proper due diligence is crucial to a successful merger or decision not to merge at all. Learn more

Available Until: September 16, 2016

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Presented live on September 2, 2015 – The new model will require you to account for expected credit losses throughout the life of the loan, and it will alter your policies and procedures significantly. This webcast will break down the CECL model to help you easily understand it, and provide you with best practices for implementation. You'll also learn about current issues, developments and trends related to allowance methodologies, along with other recent credit union accounting developments. Learn more

Available Until: September 2, 2016

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Presented live on August 20, 2015 – Receive firsthand expertise on what's new coming out of Washington from NAFCU's Regulatory Affairs team! They'll provide you with an update on recent rules from the Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA), as well as other regulators. The team will also touch on what's coming next, especially expected rulemakings that will affect your compliance and lending departments. Learn more

Available Until: August 20, 2016

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Presented live on August 18, 2015 – Attend this webcast to learn how the different opportunities available can complement your business and advance your marketing strategies. You'll also have the opportunity to participate in Q&A about the recent field of membership regulatory changes. Learn more

Available Until: August 18, 2016

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Presented live on August 13, 2015 – Outline the challenges and opportunities in the models used, including strategies, value propositions, cost saving models, governance structure and lessons learned. You'll also learn details of the technology and operating CUSOs that provided enhanced member service and millions of dollars in savings for the collaborating partners. Learn more

Available Until: August 13, 2016

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Presented live on August 11, 2015 – Violations of mortgage advertising requirements are largely unintentional. Avoid the scrutiny of regulators and eager plaintiff's attorneys. Be sure that your credit union's compliance and marketing professionals understand and comply with advertising rules by attending this informative webcast. Learn more

Available Until: August 11, 2016

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Presented live on July 29, 2015 – The rising cost of healthcare is unsustainable, and employers are looking for innovative ways to continue to offer benefits. In response, private healthcare exchanges were created to help employers solve their benefits challenges, by locating cost efficiencies, driving sustained employee engagement, and creating administrative ease. Discover how private healthcare exchanges can help you control benefits costs while providing quality benefits to employees. Learn more

Available Until: July 29, 2016

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Presented live on July 14, 2015 – Attend this webcast to understand how to effectively balance risk and reward, in a manner consistent with your credit union's risk appetite. ERM is designed to allow business leaders to know the risks they can take, and how to take them smartly and confidently knowing they are strategically aligned, within tolerances, and well understood and managed. Learn more

Available Until: July 14, 2016

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Presented live on July 8, 2015 – Explore the challenges posed by new accounts in this essential webcast and get the answers to the questions you may not even know to ask. Topics to be covered include synthetic IDs, identity verification, deposit verification and holds. You'll learn what to look for and how to protect yourself and your credit union from costly blind spots. Learn more

Available Until: July 8, 2016

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Presented live on July 1, 2015 – On June 18, 2015, the NCUA Board issued a proposed Member Business Lending (MBL) rule that will eliminate the rule's waiver process and allow credit unions to decide for themselves if a borrower should be exempt from a personal guarantee. Hear how the rule would impact current commercial lending, as well as future programs. Learn more

Available Until: July 1, 2016

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