In the July/August issue of The Federal Credit Union Magazine, Wayne Conte of Affinion Group helps credit unions understand how to engage members in a tough economy.
Mr. Conte guest-writes the "Inside NAFCU Services" column, reserved for the organization's Preferred Partner experts. "The current economic climate is, without a doubt, having a substantial impact on your members. Unemployment is up, the housing market is down, and stock markets are unstable. It might not seem like it, but now is the perfect time for you to engage with members to help them understand what it all means." Read the article.
Contact info at: www.nafcu.org/affinion