On-boarding and Delighting New Members (Webcast)

Credit unions spend a lot of time and energy on finding and acquiring new members, but what they do once they get those new members deserves just as much attention. In this webcast, we discuss the initial interactions that your credit union has with new members and how those interactions are critical to building trusting and lasting member relationships. 

The webcast's expert is Todd Werner, Group Vice President of Sales and Marketing at Affinion Group. Todd joined the company in 2003 and has served as experience marketing and product development leader with a primary focus on retail checking, deposit generation, small business and consumer health services areas with a special focus on credit unions.

Watch webcast.

Affinion Group

Contact info at: www.nafcu.org/affinion