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NAFCU Services Preferred Partners work with credit unions on the front lines every day. Here they provide free educational webcasts, webinars, podcasts, and whitepapers to help credit unions grow and be more productive.

Search the NAFCU Services Preferred Partner Library—where credit unions learn best practices from the industry’s most trusted providers.

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 Shut the Door on Fraud Part I: Scams, Schemes Documentation Review (Webinar) (July 25, 2017)
Expert presenter, MaryKay Scully, will identify common fraud trends and schemes, the red flags that alert you to potential fraud and the tools available to help your credit union combat fraud.
 FinTech- Friend or Foe (Webinar) (July 12, 2017)
We know that disruption is occurring in financial services, but with all the hype in the market, it can be hard to know how to respond. Are these startups disruptors or potential partners? What do fintech startups mean for credit unions? Join Brian Kaas, managing director of CMFG Ventures, as he discusses fintech trends and key insights they have learned since starting the fund last year.
 Is Asset Management Worth the Fuss? (Webinar) (June 29, 2017)
With the cost of healthcare and other employee benefits on the rise, investment portfolios may be an appropriate solution, but what questions should credit unions be asking? This presentation will focus on the ins-and-outs of investment portfolios, as well as the regulatory landscape and due diligence requirements that should be top-of-mind when considering these types of investments.
 The Scary Truth About Cyber Risk and Fraud (Webinar) (June 27, 2017)
This session will help you learn what you need to know to combat the growing risk of internal and external cyber risk that may impact your credit union and its members. The solutions presented in our webinar will help your financial institution get ahead of the curve and manage fraud risk in a strategic and proactive way.
 Appraisal Underwriting - Part 2 Focus on the Sales Comparison (Webinar) (June 21, 2017)
Learn about current issues surrounding the sales comparison section of the Uniform Residential Appraisal Form.
 Understanding Your Potential & Influencing Behaviors Using Financial Data (Podcast) (June 15, 2017)
Data analytics allows you to drive revenue, understand consumer behaviors, control costs, and mitigate risks. It’s time for credit unions to make data actionable. During this podcast, Paul Timm, VP of Marketing for NAFCU Services, and Mick Oppy, VP of Financial Institution Products at Vantiv, discuss how to pull business value out of data.
 Understanding the Risk Associated with Uninsured Loan Collateral Part 1 (Podcast) (June 13, 2017)
Paul Timm, Vice President of Marketing, NAFCU Services, and Cindy Bryant, Senior Vice President & Risk Management Consultant, Allied Solutions, take a behind the scenes look at Collateral Protection Insurance (CPI) programs and how technological improvements to the insurance monitoring component mitigate uninsured loan exposure and enhance members' experience.
 The Mobius Loop and Wealth Management (Podcast) (June 9, 2017)
In the first installment of our four-part podcast series with Money Concepts, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Michael Thompson, the National Director of Sales for Money Concepts. They discuss how a Mobius loop applies to wealth management and what the means for credit unions.
 Best Practices for Credit Union Vendor Contract Negotiations Part 2 (Podcast) (June 1, 2017)
In the second installment of our two-part podcast series with Strategic Resource Management, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Russ Bourne, Executive Vice President for Strategic Resource Management. They discuss important best practices for navigating your vendor contract negotiations including the renewal process and how to effectively utilize RFPs to your credit union's advantage.
 Credit Union CEOs Learn What Your Boards Want From You (Webinar) (June 1, 2017)
At the NAFCU Board of Directors and Supervisory Committee Conference, BFB Gallagher explored how enhanced board governance can help board members respond to changes in their "job description." They are tasked with balancing their fiduciary duty while responding to changes in technology, your membership demographic, regulatory compliance, and more.
 Appraisal Underwriting - Part 1 The Basics (Webinar) (May 25, 2017)
This course is a high-level overview of the Uniform Residential Appraisal Report (URAR) or Form 1004. We will review the basic completion of the form by the appraiser and how it is used in the mortgage industry to support the mortgage loan transaction. 
 Close the Gap on Credit Card Fraud (Podcast) (May 24, 2017)
Join the Paul Timm, VP of Marketing at NAFCU Services, as he discusses the need for increased security with Mick Oppy, Vice President of Financial Institution Products at Vantiv. Listen as Mick sheds light on what’s being done to combat fraud currently and what’s on the boards for later this year.
 Attracting Millennials In Today's Workplace (Webinar) (May 18, 2017)
Retirement benefits are a significant component of that package—but with today’s workforce demographics shifting toward millennials comprising a greater percentage of the workplace, credit unions must shift their focus. 
 Managing ACH and Paper Check Fraud Risk (Webinar) (May 17, 2017)
Join fraud experts Allied Solutions and Advanced Fraud Solutions as they share insights on what is happening in the paper check and ACH fraud transaction world. Our experts will share the ACH and paper check risk exposures credit unions are facing along with best practices to help mitigate and prevent the transaction fraud exposure today.
 The Missing Elements in Strategic Planning Part 2(Podcast) (May 16, 2017)
Proven methodology for formulating a visionary and actionable strategic plan will be outlined in this two part podcast series. In the second installment of this podcast series with DDJ Myers, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Peter Myers to discuss discuss key insights on what the Board, CEO, and Management's roles are in the strategic planning process. 
 Best Practices for Credit Union Vendor Contract Negotiations Part 1 (Podcast) (May 10, 2017)
In the first installment of our two-part podcast series with Strategic Resource Management, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Russ Bourne, Senior Vice President for Strategic Resource Management. They discuss important best practices when it comes to vendor contract negotiations, and navigating these complex situations that all credit unions face.
 Is Your Website ADA Compliant? (Webinar) (May 9, 2017)
In this webinar, we will cover what the ADA says today about compliant websites, what changes are on the horizon, the legal gray area, what website accessibility means with some examples, and when your credit union should be taking action.
 Real Time Engagement Drives Credit Unions’ Success (Podcast) (May 2, 2017)
Keeping talent from walking out the door is paramount for driving your credit union’s success. In this session, CUNA Mutual shares best practices and key findings from our research from credit unions who have improved their feedback, focus, and fun with game mechanics.
 Manage Card Risk To Mitigate Card Fraud (Webinar) (April 26, 2017)
During this session the presenters will share industry insights on how credit unions can identify the "common point of compromise" in a card data breach early to mitigate card fraud before it occurs.
 The Missing Elements in Strategic Planning (Podcast) (April 26, 2017)
Proven methodology for formulating a visionary and actionable strategic plan will be outlined in this two part podcast series.  In the first installment of this podcast series with DDJ Myers, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Peter Myers to discuss the missing elements and best practices in strategic planning. 
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