Strategic Resource Management

Strategic Resource Management (SRM) is the NAFCU Services Preferred Partner for Vendor Cost Benchmarking and Negotiation Services

Vendor Cost Savings & Revenue Enhancement Services

SRM specializes in identifying previously undiscovered opportunities for growth or savings, aligning expenses with their proprietary benchmarking process, and fostering supplier partnerships with a focus on quality and long-term stability.  

Using a proven spectrum of sourcing, procurement, and revenue-enhancement services designed to help reduce operating expenses and optimize efficiency, SRM has distinguished itself in the field.


What Credit Unions are Saying About SRM

"SRM was easy and professional to work with. Our involvement with SRM has been well worthwhile, with financial benefits that have and will continue to have significant positive impact on our expenses and bottom line."
Jim Doig, President/CEO
Sidney Federal Credit Union (Sidney, NY)
“We have 14 areas that we are working through. The first and biggest contract provided savings and financial relief well beyond anything we ever expected. If we saved nothing from the other 13 initiatives, I am still a hero here with my CEO and the Board and the rest of the senior team. I am a FAN of SRM.”
Keith Malbrue, CIO
Affinity Plus Federal Credit Union (St. Paul, MN)
“I don’t think people realize how much money SRM can actually generate. Just the first project made a huge difference to our bottom line.”
Todd Brown, Chief Financial Officer
Teachers Credit Union (South Bend, IN)
"Our experience was positive. The branding project delivered exactly what SRM said it would”
Rich Arnold, Vice President of Finance
Capital Educators Credit Union (Meridian, ID)

About SRM 
SRM Logo new70 02.2017
Founded in 1992, Strategic Resource Management, Inc., is an independent professional services firm that draws on extensive experience, market insight, and a robust, proprietary benchmarking database to help clients all across the U.S. and Canada reduce costs and improve revenue. For more information,


Educational Resources

  •  Best Practices for Credit Union Vendor Contract Negotiations Part 1 (Podcast)

    In the first installment of our two-part podcast series with Strategic Resource Management, Paul Timm, Vice President of Marketing for NAFCU Services, sits down with industry expert Russ Bourne, Senior Vice President for Strategic Resource Management. They discuss important best practices when it comes to vendor contract negotiations, and navigating these complex situations that all credit unions face.

  •  Optimizing Your Debit Card Portfolio (Webinar)
    Do your contracts with debit card providers have the right structure and fees for your credit union? Let debit card contract and credit union expert, Bob Koehler explain the Durbin Effect, the impact PINLess Authorization has on debit cards, and the impact of Mobile Wallets.
  •  Missed Revenue Enhancement Strategies for Credit Unions (Podcast)

    Larry Pruss, Senior Vice President at Strategic Resource Management, sits down with Randy Salser, President of NAFCU Services to discuss opportunities for revenue growth that almost all credit unions can leverage.   

View All Educational Resources



Benjamin Mrva
Executive Vice President