NAFCU Employment Opportunities

Founded in 1967, the National Association of Federally-Insured Credit Unions (NAFCU) is an independent voice in Washington, focusing exclusively on the needs and issues of credit unions at the federal level. NAFCU's specific, overriding purpose: to strengthen credit unions through unwavering federal advocacy, one-of-a-kind compliance assistance and top-rated education and training. Learn more about us.

Browse available positions at NAFCU below. Download our employee benefits information for a look at the wide range of benefits NAFCU offers. Contact hr@nafcu.org with any questions about working for NAFCU.


Office Services Clerk

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a dynamic, service-oriented individual to provide support throughout the office. This position reports to the Sr. Associate Director, Administration.

Who we are:

NAFCU is the leading trade association for America's federally-insured credit unions.  Our mission is to provide our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so we can better support our members. If you have a growth mindset and enjoy challenging work, you are probably a great fit for our team!

Who you are:

You are an outgoing "people-person," with a customer-first approach to your daily tasks. You possess outstanding communications skills and a confidence in dealing with all levels of staff.  You have a strong attention to detail and accuracy, with an ability to work on multiple projects simultaneously and complete them in a timely manner. You enjoy making sure things are done well, and you follow through to make sure your customers are taken care of.

What you'll do:

  • Handle all aspects of the Mailroom operation – including sorting and delivery of mail, handling incoming and outgoing packages, scanning invoices, processing internal copying requests, and maintaining the postage meter and scale.
  • Maintain inventory of and distribute office supplies, including coffee service and water coolers, stationery, and copier paper.
  • Assist with shipping materials to and from conferences.
  • Monitor office copiers and printers for paper and toner supply and handle service calls for the equipment.
  • Support the Sr. Associate Director, Administration in handling building maintenance matters, including the daily monitoring of parking areas.
  • Set up conference rooms for scheduled meetings and assist in clean up following meetings or events.

Position Requirements:

  • Exceptional customer service skills
  • Excellent oral communication skills
  • An enthusiastic team player with a "can do" attitude
  • High level of professionalism and great time management skills
  • Working knowledge of office equipment – postage meters, copies, printers
  • Minimum of a High School diploma or its equivalent
  • Previous experience with inventory and ordering office supplies helpful

If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org. EOE.


Marketing Specialist

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a Marketing Specialist to support the Marketing staff in the implementation of all marketing activities directed to brand awareness and sales, as well as retention and recruitment of members.  The position works with all members of the marketing team, as well as Education, Events, and Compliance and reports to the Vice President of Marketing.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so we can better support our members. If you have a growth mindset and thrive in a fast-paced, demanding work environment, you probably are a great fit for our team!

Who you are:

You are organized, collaborative, and have a keen attention to detail. Juggling multiple priorities and projects is second nature to you. You are energized by a fast-moving environment, trying new things and driven to continuously improve. You strive to exceed expectations and go the extra mile to achieve results. You are a team player and an expert communicator.

What you'll do:

  • Develop and execute marketing plans from start to finish for NAFCU's online training subscriptions and compliance manuals. Work closely with the marketing division, education division and compliance division to effectively position NAFCU’s online training and compliance manuals to meet the association’s goals.
  • Effectively market NAFCU's webcasts, working closely with the marketing and education divisions to effectively position each webcast on its own and within the online training suite of products.
  • Develop engaging and effective copy for a variety of uses, including emails, landing pages, direct mail, print and online advertising and social media channels.
  • Coordinate and prepare presentations and reports including post-marketing wraps, the NAFCU Board Report, and reporting on analytics to internal staff and external advertisers/partners.
  • Closely monitor expenses and revenue to ensure all projects stay on budget. Closely monitor and regularly report on project goals, adjusting marketing tactics when necessary to accommodate the demands of the market.
  • Manage stationery and marketing material to ensure proper usage and sufficient inventory for upcoming projects.
  • Support events as assigned, including printing, cutting, stuffing, packing, and shipping of marketing materials.

Position Requirements:

  • 1-2 years of marketing experience.
  • Bachelor's degree in marketing, communications, journalism, or English preferred.
  • Strong working knowledge of Microsoft Office, including Word, Excel and Outlook.
  • A good eye for layout, composition, and design.  A flair for language and the ability to write for a variety of mediums and platforms.
  • Basic graphic design knowledge and working knowledge of Photoshop, Illustrator, and InDesign a plus.
  • Strong communication skills, both oral and written.
  • Strong editing and proofreading skills. Accuracy and attention to detail, a must.
  • Exceptional interpersonal skills.  Must have a positive and professional attitude, be able to take the initiative and work well as a member of a team and individually.
  • Strong organizational skills and the ability to handle multiple projects and deal with firm deadlines.  Ability to drive projects without a lot of oversight.
  • Knowledge of trade associations and financial institutions, particularly credit unions, desirable.
  • Great positive attitude, work ethic, and the ability to show initiative.

If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email (1) resume, (2) cover letter, and (3) salary requirements to hr@nafcu.org.  EOE.


Experienced Graphic Designer

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking an experienced Graphic Designer to develop and oversee the creation of creative, effective print and digital promotional design materials to support the marketing initiatives and goals of the Association.  You will be responsible for all of the Association's design projects and standards, working with outside vendors and internal stakeholders in multiple divisions. This position is non-managerial and reports to the Vice President of Marketing.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so we can better support our members. If you have a growth mindset and thrive in a fast-paced, demanding work environment, you probably are a great fit for our team!

Who you are:

You are organized, collaborative and have a keen attention to detail. Of course, you also have a good eye for layout, composition, typography, color and design, and love to stay on top of design trends and techniques. Juggling multiple priorities and projects is second nature to you. You are energized by a fast-moving environment, trying new things and driven to continuously improve. You strive to exceed expectations and go the extra mile to achieve results. You are a team player and an expert communicator.

What you'll do:

  • Develop effective business-to-business marketing materials to promote the Association’s dues and non-dues products, services and membership, working collaboratively with stakeholders from across the organization.
  • Design all of the Association's online and print materials including brochures, websites, print ads, online advertising, direct mail, newsletter templates, e-mail templates, and various on-site materials and displays.
  • Provide art direction for and proof the design of The NAFCU Journal, our bi-monthly magazine.
  • Work with the Communications team to hire photographers for conferences and hearings within budget and coordinate the photography expectations and the delivery of files to NAFCU.
  • Oversee and manage the internal production process including working with staff to determine format, costs, materials, printer bids and selection, scheduling fulfillment, and maintaining good relationships with printers and mail houses.
  • Manage all third-party printing and mailing vendor relationships, as well as outside designers as needed, ensuring that brand standards and quality of work meets expectations.
  • Oversee graphic issues or problems when assistance is needed concerning logos, website graphics, photos and design. This includes creating PDFs, resizing logos, color correcting images, insertion of graphics into documents, and assistance with graphics programs.
  • Work with VP of Marketing to develop, maintain, and manage NAFCU’s brand standards and guidelines.

Position Requirements:

  • Minimum five years’ experience in graphic design and production coordination.
  • College degree in graphic design, or similar, preferred. Web design, HTML, and CSS knowledge required, including responsive design standards and implementation.
  • Excellent desktop publishing skills using Adobe Creative Suite Photoshop, Illustrator, InDesign, and Acrobat on a Mac platform. Knowledge of Dreamweaver, a plus. Basic Microsoft skills.
  • A good eye for layout, composition, typography, color, and design, a must.
  • Strong communication skills, both oral and written.
  • Strong editing and proofreading skills. Accuracy and attention to detail, a must.
  • Exceptional interpersonal skills.
  • Strong organizational skills and the ability to handle multiple projects and deal with firm deadlines.
  • Solid knowledge and background with prepress and print production.
  • Knowledge of trade associations and financial institutions, particularly credit unions, desirable.
  • Great positive attitude, work ethic, and the ability to show initiative.

If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email (1) resume, (2) cover letter, (3) salary requirements, and (4) link to your online portfolio or attached PDF portfolio to hr@nafcu.org.  EOE.


Associate Director, Legislative Affairs

The National Association of Federally-Insured Credit Unions (NAFCU) seeks an Associate Director of Legislative Affairs to assist in the development, implementation, and execution of the legislative policies of the Association.  This position reports directly to the Vice President of Legislative Affairs.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

Who you are:

You have an interest in the legislative and political process, as well as an interest in credit unions and what they offer to the community.  You are a self-starter with strong verbal and written communication and organizational skills, who enjoys a challenge.  You can think on your feet and like to solve problems.  You have strong people skills.  You are technologically savvy.  You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high-quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others.  You hold yourself and others to a high standard.

What you'll do:

  • Establish and maintain relations with members of Congress, Congressional Committees, and their staffs in order to assure that the interests and concerns of NAFCU members are considered, understood, and acted upon appropriately by Congress. 
  • Monitor federal legislation, Congressional activities, the legislative initiatives of competing organizations, and other activities that have an impact upon federally insured credit unions and the financial institutions system.
  • Engage in legislative research and develop pertinent background information and materials that contribute to a better understanding of the issues that impact NAFCU's members and financial institutions generally.
  • Assist in the formulation of Association positions on various issues by surveying members and conducting research into alternative approaches.
  • Develop and prepare witness statements, position papers, research reports, and correspondence with Congress, the Administration, and members for management and Board approval.
  • Serve as a spokesperson on Association positions and maintain relationships with members of Congress, Congressional staff members, and individuals serving in similar capacities in other trade associations that are concerned with developing and affecting the nation’s financial institutions.
  • Assist with the annual Congressional Caucus, including planning the schedule, obtaining speakers, organizing the Congressional reception, and assisting NAFCU members in lobbying Members of Congress.
  • Represent NAFCU at political fundraising functions and other political activities, help host fundraisers for Members of Congress, and assist as needed with the NAFCU/PAC.
  • Speak before various audiences and write articles regarding legislative issues affecting federally-insured credit unions.
  • Respond to inquiries from Association members regarding the status and effect of various legislative initiatives.

Position Requirements:

  • Bachelor’s degree required.  A graduate degree in law, political science or business is a plus.
  •  Knowledge of financial institution issues and a superior understanding of Congressional operations derived from 2 – 4 years' experience on Capitol Hill, or Hill experience combined with lobbying experience through a law firm, a trade association, or the Federal Legislative Liaison Office of a financial institution regulator. 
  • Ties to Republican offices, a plus; Senate experience and contacts, a plus.
  • Superior interpersonal, verbal, written, and analytical skills.
  • Strong organizational skills, accuracy in all assignments, and a professional approach.Ability to take the initiative in tasks with minimal supervision.

To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE


Regulatory Affairs Counsel

The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Regulatory Affairs Counsel to assist in the development and implementation of the Association's regulatory policy priorities and to conduct analysis of financial regulations affecting credit unions.  This position reports directly to the Director of Regulatory Affairs.

Who we are:

NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

Who you are:

You have an interest in financial services regulation and public policy, in particular as they relate to credit unions and what they offer to the community.  You are a self-starter with strong verbal and written communication skills, who enjoys a fast-paced work environment.  You can think on your feet and like to advocate for a cause.  You have strong people skills.  You have the ability to work collaboratively, balance multiple tasks and projects without missing deadlines, and efficiently generate high-quality work product. You thrive in a team-oriented environment and take pride in being helpful to others.  You hold yourself and others to a high standard.

What you'll do:

  • Assist in planning and execution of the Association’s advocacy strategy and goals through research and development of NAFCU positions on regulatory issues.
  • Inform NAFCU members of developments in regulatory areas that affect the operation of credit unions and assist members in communicating with federal agencies.
  • Prepare written comments to the regulatory agencies and other policy setting bodies on issues affecting credit union practices; assist in the preparation and distribution of Regulatory Alerts.
  • Monitor and report to the Association on the activities of the agencies as they relate to federally-insured credit unions; review and assist in updating the NAFCU web site with respect to regulatory issues.
  • Maintain relationships with other industry groups and maintain personal networks throughout the federal financial regulatory agencies, quasi-regulatory agencies, and industry groups.
  • Assist the Communications Division with messaging on regulatory advocacy issues, including reviewing content and speaking with members of the press.
  • Work with the Legislative & Political Affairs Divisions in drafting and reviewing legislation affecting credit unions.
  • Help to develop, update, and edit books, manuals, articles, and other NAFCU materials dealing with regulatory issues.
  • Speak before various audiences regarding regulatory issues.

Position Requirements:

  • Law degree and state or D.C. bar membership required.
  • Background in government affairs, especially on behalf of trade associations, is desired.
  • Prior experience with economics, finance, or business, especially in financial services, is a plus.
  • Exceptional interpersonal, verbal, written, and analytical skills. 
  • Superior research skills, including computerized research tools and the Internet.
  • Ability to complete tasks in a timely manner with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Team player – flexible with respect to multiple priorities and changing circumstances.

To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE