Sometimes numbers can be deceiving; take your Delinquency Ratio, for example. It probably looks pretty good right now. Unfortunately, it does not warn that there is a wave of delinquencies heading your way! Record unemployment and a fractured economy will not bring good news. It won’t be long before the stimulus money, modifications and forbearances and other rescue options are exhausted. Many of your members are going to be heading to the local bankruptcy attorney and you need to be prepared.
The world of the delinquent member is never boring and never stands still. Much has happened over the last few months that directly impacts your Collections Department. It’s never too late to sharpen your skills and better position your institution to assist troubled members who want to work with you during these unprecedented times and maximize the recovery from everyone else.
From the teller line to the collections department, your credit union needs to be ready for every twist and turn a bankruptcy filing will create. This overview examines the five essential lessons you need to learn before the bankruptcy storm hits. It is designed for the collections professional who wants to sharpen their skills in this debtor friendly world before it is too late. We will examine the current state of consumer bankruptcy and how it continues to impact institutions. From best practices to the most common landmines to maximizing recovery methods during bankruptcy, this interactive session walks the credit union professional through the complicated world of bankruptcy in an easy to understand format.
- Review key bankruptcy terms and concepts
- Discuss putting the credit union on notice
- Understand how to avoid automatic stay violations
- Learn how to reduce bankruptcy losses
- Discuss managing the attorney relationship
$295 Members | $395 Nonmembers
(Additional $50 for CD)
One registration gives your entire credit union access to the on-demand recording until August 6, 2021.
Already registered? Go to the Online Training Center to view live.
Who Should Attend?
- NAFCU Certified Compliance Officers (NCCOs)
- NAFCU Certified Risk Managers (NCRMs)
- Compliance staff
- Risk staff
- Legal staff
- NCCOs will receive 1.5 CEUs for participating in this webinar.
- NCRMs will receive 1.5 CEUs for participating in this webinar.
- CPA credit information is below; recommended 1.5 CPE credits.
CPA Certification Credit Information
- Reviewer: Josie Collins, Associate Director of Education, NAFCU
- Learning Objectives: Review key bankruptcy terms and concepts. Discuss putting the credit union on notice. Understand how to avoid automatic stay violations. Learn how to reduce bankruptcy losses. Discuss managing the attorney relationship.
- Program Level: Basic
- Prerequisites Needed: None
- Advance Preparation Needed: None
- Delivery Method: Group Internet-Based
- Recommended CPE Credits: 1.5 credits
- Recommended Field of Study: Regulatory Ethics - Technical
National Association of Federal Credit Unions (NAFCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Learn more.
About Our Webinars
Our webinars are streamed live from NAFCU headquarters near Washington, D.C. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.