Watch your words and phrases
We are all aware of how our attire and body language can affect how we are perceived by others. We think through our wardrobes and how weÃ¢ÂÂll stand before a crowd in order to make the best impression.
However, it is wise to give just as much thought, if not more so, to the words we say.
Diane Gottsman, owner of The Protocol School of Texas, lists 12 tips in a recent Inc.com article for using words and phrases that are in your best interest. Her list includes:
- Just say yes. Watch the words Ã¢ÂÂyeahÃ¢ÂÂ and Ã¢ÂÂyep.Ã¢ÂÂ Replying with Ã¢ÂÂyesÃ¢ÂÂ is a solid, strong answer.
- Watch out for verbal fillers. How often to you say Ã¢ÂÂum,Ã¢ÂÂ Ã¢ÂÂlike,Ã¢ÂÂ or Ã¢ÂÂbasicallyÃ¢ÂÂ? These words are distracting and are best left out of conversation.
- DonÃ¢ÂÂt bash. Negative phrases such as Ã¢ÂÂI canÃ¢ÂÂt standÃ¢ÂÂ or Ã¢ÂÂI hateÃ¢ÂÂ can make you sound immature, Gottsman explains. Stay positive.
- Ã¢ÂÂNo problemÃ¢ÂÂ. Instead of responding with Ã¢ÂÂno problemÃ¢ÂÂ after receiving a Ã¢ÂÂthank you,Ã¢ÂÂ a simple Ã¢ÂÂyouÃ¢ÂÂre welcomeÃ¢ÂÂ will make you sound much more professional.
- Ã¢ÂÂWonÃ¢ÂÂtÃ¢ÂÂ and Ã¢ÂÂCanÃ¢ÂÂtÃ¢ÂÂ. These defeatist words may make you seem like youÃ¢ÂÂre focusing on obstacles instead of solutions, Gottsman writes. Try to avoid them.
More of her tips are here.
The way we talk and the words we say are likely deep-rooted. Practicing with new words and phrases can help shift old habits.