| A Virtual Event

Virtual Board of Directors and Supervisory Committee Conference

Signature Sponsor:

Gallagher, NAFCU Signature Sponsor - NAFCU Virtual Board of Directors and Supervisory Committee Conference

For the most up-to-date details and times, please check the Virtual Event Platform.

Pre-Conference Webinars

These webinars are available on-demand in the Virtual Event Platform starting April 7. Please watch these if you plan to take the NCVE Exam as some exam questions are derived from these webinars.

Monday, April 12

  • 1:00 p.m. - 2:15 p.m.

    After you've watched the pre-conference webinars, take the opportunity to sit for the NCVE exam and earn the valuable NAFCU certification to solidify your experience.

Tuesday, April 13

  • 1:00 p.m. - 2:15 p.m.

    After you've watched the pre-conference webinars, take the opportunity to sit for the NCVE exam and earn the valuable NAFCU certification to solidify your experience.

Wednesday, April 14

Sessions begin at 11:00 a.m. and end at 4:20 p.m. Eastern
  • 10:20 a.m. - 10:50 a.m.
    Networking Coffee
  • 11:00 a.m. - 11:06 a.m.

    Join NAFCU President & CEO Dan Berger as he welcomes everyone to conference!

  • 11:06 a.m. - 11:07 a.m.

    Pledge of Allegiance presented by NAFCU Board Chair, Debra Schwartz.

  • 11:07 a.m. - 11:15 a.m.

    Our virtual event emcee and NAFCU's EVP/COO, Anthony Demangone, reviews housekeeping items and introduces our first session.

  • 11:15 a.m. - 11:35 a.m.

    With the recent national election, educating new legislators on financial services is critical to the priorities of the credit union community.  Join Dan Berger, NAFCU's President & CEO and Carrie Hunt, NAFCU's EVP of Government Affairs/General Counsel, as they give personal insights into the political landscape of Washington DC and emerging trends affecting our industry. 

  • 11:35 a.m. - 12:40 p.m.

    Growth is a real concern during difficult times like these and you have to consider many factors in your growth strategy. Grow too quickly, and your credit union’s net worth may be adversely affected. Grow too slowly, and your credit union may struggle to keep up with changing member needs and new technology. How do you determine which path is right for your credit union? Join retired Grow Financial FCU CEO, Bob Fisher, as he recounts his journey to building a billion-dollar credit union. Fisher will share his stories from the road as he embraced risks to navigate the credit union through the mortgage crisis, S&L crises and much more.

  • 1:10 p.m. - 1:45 p.m.

    You've heard artificial intelligence and big data are tools that, when harnessed correctly, can automate and improve your members' experiences. These technologies are not just for the big guys; everyone can benefit when using the right partners to deploy solutions. In this session, you'll learn how to understand your data and its capabilities, so it can be properly utilized to drive growth.

  • 1:45 p.m. - 2:15 p.m.

    Pre-pandemic, mergers--and especially the idea of a credit union buying a bank--seemed a little unusual. Today, however, both are proven and successful growth strategies. Mergers can often bring new business, increased capital, new facilities and talent to the credit union. There are great advantages in acquisitions, but also concerns, like the loss of community connection and loss of identity. Discover the pros and cons of using these tools as a driver for growth for your credit union.

  • 2:25 p.m. - 3:05 p.m.

    The word FinTech is thrown about loosely. But what exactly is a FinTech? Are credit unions FinTechs? Join this discussion to learn what you and your board need to know about this trend as well as the growing importance of technology in delivering financial services.

  • 3:05 p.m. - 3:55 p.m.

    An effective board is difficult to establish and can be difficult to maintain. A board member’s duties can seem overwhelming and far-reaching. Review the five fundamental duties of a board and learn how to focus on what will be the most beneficial. You'll get a peek into how successful boards manage their time and guide their credit unions to become most beneficial for their membership.

  • 4:05 p.m. - 4:30 p.m.

    Do you know the basic questions you need to address regarding cybersecurity concerns at your credit union? Where do you start? Gain insights on how to execute your duty to prevent operational weaknesses. You'll learn about the need for an ongoing information security awareness program, along with an adequate vendor management policy and program that takes into account data security risks.

Thursday, April 15

Sessions begin at 11:00 a.m. and end at 4:20 p.m. Eastern
  • 11:00 a.m. - 11:45 a.m.

    For more than a decade, the annual NAFCU–BFB Gallagher Executive Compensation and Benefits Survey has served as one of the leading sources of executive pay. Credit unions across the country, in all asset sizes, are surveyed on compensation and benefits for the CEO and top four executive direct reports. Hear details on the survey results and discover how credit unions are making informed decisions and documenting their due diligence. The survey also includes a look at budget data for board expenses.

  • 11:45 a.m. - 12:30 p.m.

    Every NCUA examination addresses BSA issues. Maintaining compliance can be a challenge as bad actors utilize the same technologies credit unions use to prevent fraud. It’s essential that credit union boards and supervisory committee members understand new developments in this vital area, so you can manage compliance effectively.

  • 1:00 p.m. - 1:30 p.m.

    Our industry is seeing many millennials entering the CEO role with a desire to create robust board/CEO relationships that go above and beyond the historical norm of fiduciary oversight. You'll learn the relatively new practice of "trimodal governance," which increases the board's capacity to enhance your credit union via intellectual brainpower, rigorous discussion, a flowing dynamic, and conceptual thinking around the table. It's a fascinating way to create a competitive advantage at your credit union.

  • 1:30 p.m. - 2:15 p.m.

    Most credit unions tend to treat supervisory committee members as a group expected to pursue a uniform goal. But what is your duty? Gain deeper insights regarding your role, and explore the tensions of your position and the duties you must deliver upon.

  • 1:30 p.m. - 2:15 p.m.

    Everything is risk management. Your board and credit union can stand still and maintain the status quo, or it can push forward with new technologies and strategies. No matter the choice, there are risks involved. Understanding the boards' role in risk is key to success.

  • 2:25 p.m. - 3:10 p.m.

    Research on corporate governance is plentiful–sometimes overwhelmingly so. We'll focus on the most valuable insights for credit union boards, and how you can apply them at your credit union. Topics covered will include fiduciary duties, time management, board renewal/skills and the emergence of director compensation.

  • 2:25 p.m. - 3:10 p.m.

    As a supervisory committee member, you need to ensure you have the right information at the right time—without being overwhelmed. How do you make the most of the limited time you have together to be proficient as a group?

  • 3:10 p.m. - 3:55 p.m.

    Learn how to use the approach that decorated combat veteran Lt. Col. Jason Harris developed, which he calls No Fail TRUST™. You’ll benefit from the unique perspectives and examples he brings from his battlefield experience as you discover how to unleash your credit union’s untapped potential. Learn More

  • 3:55 p.m. - 4:25 p.m.

    Learn about the future of branching, retail delivery, data analytics, automation, payment strategies, and much more. Discover some of the industry's most successful practices, and what the most forward-thinking credit unions are planning to do next.

Friday, April 16

  • 1:00 p.m. - 2:15 p.m.
    NCVE Exam

    Optional; extra fee

    After you've watched the pre-conference webinars, take the opportunity to sit for the NCVE exam and earn the valuable NAFCU certification to solidify your experience.