NAFCU Town Hall – Changes in Consumer Behavior

On-Demand Webinar Available Until May 27, 2021

Register Now For On-Demand Access

Program underwritten by NAFCU Services Corporation 

The credit union landscape is changing faster and more drastically than ever due to evolving consumer needs during the COVID-19 crisis. Interchange volume has taken a sharp 25% (in many cases greater) decline. The adoption of contactless payment methods and other digital solutions continues to grow rapidly. Join our Town Hall discussion to hear from NAFCU President and CEO Dan Berger and other industry leaders on what these changes in consumer behavior mean for your credit union.


PROGRAM UNDERWRITTEN BY  NAFCU Services - Cybersecurity webinar for credit unions


Key Takeaways

  • Discuss the new normal for credit and debit card trends
  • Review changes in interchange fees and regulations 
  • Learn more about the innovations anticipated to come out of the COVID-19 crisis

Register Now For On-Demand Access
Registration is complimentary, but you must register to attend.
One registration gives your entire credit union access to the on-demand recording until May 27, 2021.
Already registered? Go to the Online Training Center to view live.

Who Should Attend?

  • Presidents and Chief Executive Officers
  • C-suite executives

Education Credits

  • This webinar doesn't qualify for any continuing education credits recognized by NAFCU or NASBA.

About Our Webinars

Our webinars are streamed live from NAFCU headquarters near Washington, D.C. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.

Presented By

Dan Berger, President/CEO, NAFCU - NAFCU Town Hall – Changes in Consumer Behavior
Dan Berger

President/CEO, NAFCU

Debra Schwartz, President/CEO, Mission FCU - NAFCU Town Hall – Changes in Consumer Behavior
Debra Schwartz

President/CEO, Mission FCU

Mike Lussier, President/CEO, Webster First FCU - NAFCU Town Hall – Changes in Consumer Behavior
Mike Lussier

President/CEO, Webster First FCU

Larry Pruss, SVP, SRM
Larry Pruss

SVP, SRM