About the Podcast
Leaders of financial institutions must anticipate all kinds of risk, including reputational risk. Managing reputational risk means anticipating crises and being ready to execute a crisis response plan that will protect your institution’s reputation if a breach occurs.
In this session, industry expert Sharon Cook will cover important considerations when preparing a crisis plan before a breach occurs and offer best practices in developing a public relations response once an institution has been breached. It will also explore what an institution should do following a cyber-attack to maintain customer confidence.
Podcast now available in iTunes.
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