Key Issues Credit Unions Need to Know about the Nation's Underbanked - Part 2

About the Podcast

Join us for the second installment of a two-part podcast series entitled "Key Issues Credit Unions Need to Know about the Nation's Underbanked."

Devon Lyon, Director of Education at NAFCU, sat down with two experts who have dedicated their careers to researching and creating tools to serve these segments: Bryan Clagett, CMO at Geezeo, and Adele Glenn, Emerging Channels Innovation Architect at San Antonio Federal Credit Union (SACU). Listen now to hear their unique perspectives and advice for credit unions wanting to better serve this demographic.

Listen to the first installment of this series here: Key Issues Credit Unions Need to Know about the Nation's Underbanked - Part 1


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About the Presenters

Bryan Clagett, CMO, Geezeo 
Bryan Clagett, CMO, Geezeo 

Bryan is a principle driver of global marketing and communication efforts and heads Geezeo’s new interactive agency. Prior to Geezeo, Bryan was executive vice president of client development at Raoust+Partners. He joined Raoust in 2004 after eight years with Affinity Federal Credit Union, where he served as vice president of marketing and E-commerce. Bryan holds a BA from New England College and has completed a Six Sigma Green Belt certification from Rutgers University.

Adele Glenn, Emerging Channels Innovation Architect, San Antonio Federal Credit Union (SACU)
Adele Glenn, Emerging Channels Innovation Architect, San Antonio Federal Credit Union (SACU)

Adele Glenn is a veteran software developer and designer for credit unions. With seventeen years of industry experience in creative solutions for credit unions, she currently serves on the senior executive leadership team at SACU with a focus on R&D and leading project teams in new and emerging technologies. Adele, a recognized conversion expert, joined SACU in 2005 during their core conversion and has made San Antonio her home. Specializing in innovation and self-service project work, Adele likes to lead projects and teams with an inventive approach. Adele graduated with an NMLA designation from NAFCU, and holds an advanced certificate in Management and Leadership from MIT Sloan School of Management.