| A Virtual Event

Virtual Lending Conference

The in-person option is canceled. Virtual dates are the same.

Register for Virtual Now

Signature Sponsor:

NAFCU 2021 Signature Sponsor - Allied Solutions

Monday, November 1

Sessions start at 10:30 a.m. and end at 4:00 p.m. Eastern
  • 10:00 a.m. -10:20 a.m. ET
  • Hear directly from NAFCU President and CEO B. Dan Berger as he details NAFCU's latest legislative and regulatory advocacy actions to protect and advance credit unions.

  • Review the flow of the day and how to ask questions on the discussion board.

  • Join Graphs and Laugh's always-entertaining Bowtie Economist, Elliot Eisenberg, Ph.D., as he discusses all-new data points about the current and expected health of the economy. Gain a better understanding of market conditions and what may lay ahead and why. You'll also learn the most recent statistics on a multitude of key topics such as: the depth and breadth of the current decline in GDP, timing of the recovery, auto lending, home loan activity, inflation, interest rates, the health of labor markets, the impact of the just passed CARES Act, the severity of the novel Coronavirus and more. 

  • Sponsored by:


  • Hear from a panel of CEOs from credit unions highly successful at lending as they provide best practices for adapting to the changing environment. You'll also learn what their executive team and boards are discussing in conversations around lending, and valuable strategies you can implement at your credit union.

  • Join this session where lunch is provided by our good friends at Upstart for a candid conversation with Dan Berger and Jeff Keltner. They're talking about the future of consumer lending, including what's to come in 2022. Hear about the latest research in how consumers will be borrowing money in the coming months and years; new things they're borrowing for, experience expectations, and what's really driving their decisions to start and complete your applications.

    Sponsored by:


  • Discover the latest trends within the automotive finance market in this essential session. You'll get trend updates on delinquency rates, subprime lending, changing competitive market share, and more to help your credit union prepare for lending success in the coming year. 

  • As you fight against regulatory pressures and reduced income sources, how can partnering with AI and FinTechs open opportunities to grow lending and improve the member experience? In this session, you'll review best practices, success stories, and the things you need to know to work together.  

  • Data-driven innovation in banking is opening doors for individuals, families, and businesses big and small. From mortgages to auto to personal to business lending, the market continues to grow and evolve.  Credit unions and other financial institutions need to quickly and accurately assess credit risk to keep pace with the growing demand and customer expectations. This session will discuss how a new approach led by open banking will transform the experience for lenders and borrowers going forward.

Tuesday, November 2

Sessions start at 10:30 a.m. and end at 4:30 p.m. Eastern
  • Welcome with Don DiMatteo
  • As our industry grows and the political landscape changes, learn the legislative and regulatory threats impacting your lending. How are things changing with the NCUA and the CFPB?  What can we expect with interchange changes on credit cards? What credit union issues brewing today might be front and center next? Receive a firsthand update from NAFCU's Government Affairs regarding the latest developments from Capitol Hill. 

  • After a year of struggling through cuts in staffing to lockdowns, a resurgence of local small businesses is expected over the next few years. Businesses will need capital to react and revitalize their operations. During the session, you'll review best practices for how you can prepare to support the growth these businesses need to succeed.

  • Effective pricing is a key driver in the success of your loan portfolio and growth strategy. Smart pricing will create value in this competitive market. During the session, you'll explore strategies for quick implementation and areas to focus your efforts to gain the most traction in your portfolio.

  • Sponsored by:

    CUNA Mutual Group

  • Growth is the most important thing on credit union's minds. Learn proven growth strategies from industry experts on how to boost your loan balances and bring in more volume. 

  • Will mortgage rates rise again? Discuss the effect inflation will have on rates as we close out 2021 and enter 2022. The boom in refinancing is likely to slow but experts predict a continued strong housing market. What does your strategy look like in this modern mortgage market?

  • Every 39 seconds there's a cyber attack. Criminals are fighting against the protective measures you've put in place to gain access to your member's finances at every moment. Lending is no different. Review the latest trends you need to know to protect your member's and your credit union. 

  • In this fast-paced presentation, NAFCU EVP and COO Anthony Demangone will show you how to optimize your day-to-day behaviors, attitude and outlook to enhance how you do business. We may be in a pandemic, but the sky is not falling!

Wednesday, November 3

Sessions start at 10:30 a.m. and end at 1:15 p.m. Eastern
  • Welcome with Don DiMatteo
  • We're in unpredictable times and seeing an increase in litigation and reputational risk. After a pandemic filled with record setting unemployment and government protections, collection efforts will likely resume and even ramp up. During the session, you'll discover opportunities to strategize, re-think and re-imagine the new era of collections. 

  • "Buy now, pay later!” Amazon is partnering with Affirm to allow its customers to finance certain purchases. That’s one of the latest threats to credit union lending. Hear from two of our industry’s most innovative credit unions discuss what keeps them up at night, and what they’re doing about it.

    If you have something keeping you up too, email it to education@nafcu.org. We’ll add as many as we can for the panel to address!

  • Lending Survey Results
  • Is your member experience meeting member expectations? An inefficient member experience can detract from the quality products and services you have to offer. What’s the right formula for a positive experience? We’ll discuss how improvements to the member experience can contribute to an increase in loan growth, market share, and profitability.