Your Weekend Reading Pile, Courtesy of NAFCU
I spent most of this week in Nashville at NAFCU's Strategic Growth Conference.
It was a great conference - the Growth conference ever. Three huge points were driven home:
- Allow growth (loans, membership) to take place without the need to visit a branch. If your member needs to print, sign and mail/deliver something - there are competitors who deliver that service without that friction.
- Know your data. Understand your data. Act on that data.
- Your mobile experience should be the same as your branch experience. If you can do something in the branch, you should be able to do it via mobile.
I learned a lot, met a bunch of great people, and listened to some fantastic music. It was a good week.
Now, on to this week's reading pile.
- 2018 hottest housing markets. (The Big Picture)
- NAFCU updated its very popular ADA FAQ document. (NAFCU Today)
- Meet Flippy, your burger-flipping robot helper. (FastCo)
- Amazon is tip-toe-ing toward offering a checking account. (Reuters)
- Have a Coke and a...buzz. Coke will offer its first alcoholic beverage in Japan. (Bloomberg)
- Foursquare CEO lays out where the future of retailing will live. (Yahoo Finance)
- Cultivating high-performance teams. (Berger Leadership Blog)
- February jobs report: Boom! 313K jobs added. (Calculated Risk)
- Success: Talent or Luck? This study may surprise you. (Technolgy Review)
- Ideas that changed my life. (Collaborative Fund)
Enjoy the reads, and have a fantastic weekend.
About the Author
Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions.