Your Weekend Reading Pile, Courtesy of NAFCU
I spent most of this week in Nashville at NAFCU's Strategic Growth Conference.
It was a great conference - the Growth conference ever. Three huge points were driven home:
- Allow growth (loans, membership) to take place without the need to visit a branch. If your member needs to print, sign and mail/deliver something - there are competitors who deliver that service without that friction.
- Know your data. Understand your data. Act on that data.
- Your mobile experience should be the same as your branch experience. If you can do something in the branch, you should be able to do it via mobile.
I learned a lot, met a bunch of great people, and listened to some fantastic music. It was a good week.
Now, on to this week's reading pile.
- 2018 hottest housing markets. (The Big Picture)
- NAFCU updated its very popular ADA FAQ document. (NAFCU Today)
- Meet Flippy, your burger-flipping robot helper. (FastCo)
- Amazon is tip-toe-ing toward offering a checking account. (Reuters)
- Have a Coke and a...buzz. Coke will offer its first alcoholic beverage in Japan. (Bloomberg)
- Foursquare CEO lays out where the future of retailing will live. (Yahoo Finance)
- Cultivating high-performance teams. (Berger Leadership Blog)
- February jobs report: Boom! 313K jobs added. (Calculated Risk)
- Success: Talent or Luck? This study may surprise you. (Technolgy Review)
- Ideas that changed my life. (Collaborative Fund)
Enjoy the reads, and have a fantastic weekend.
About the Author
Anthony Demangone, Executive Vice President and COO, NAFCU
Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.