Musings from the CU Suite

Your Weekend Reading Pile, Courtesy of NAFCU

I spent most of this week in Nashville at NAFCU's Strategic Growth Conference

It was a great conference - the Growth conference ever. Three huge points were driven home:

  1. Allow growth (loans, membership) to take place without the need to visit a branch. If your member needs to print, sign and mail/deliver something - there are competitors who deliver that service without that friction.
  2. Know your data. Understand your data. Act on that data. 
  3. Your mobile experience should be the same as your branch experience. If you can do something in the branch, you should be able to do it via mobile. 

I learned a lot, met a bunch of great people, and listened to some fantastic music. It was a good week.

Now, on to this week's reading pile. 

Enjoy the reads, and have a fantastic weekend.

Image result for reading in the spring

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony DemangoneAnthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions.

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