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CFPB launches week-long event on consumer protection
The CFPB is launching a week-long virtual event, Consumer Financial Protection Week, that will focus on how the bureau is protecting consumers in the financial marketplace, address issues consumers are facing today, and inform consumers of how they can communicate with the bureau on financial services issues.
The events kick off tomorrow and continue through Friday.
“Protecting consumers in the financial marketplace is a key priority of mine as Director. We have been working for many months now on developing and launching Consumer Financial Protection Week with the mission of informing consumers of their protections in the financial marketplace, the remedies that exist, and how the Bureau is working on their behalf,” said CFPB Director Kathy Kraninger in the release announcing the virtual events. “I look forward to the panel discussions that will take place during the week.”
Of note during the week of virtual events, a presentation Friday from the Office of Consumer Response will dive into the latest enhancements to the bureau’s public-facing Consumer Compliant Database. Updates include a new trends feature that will enable users to view and analyze compliance data over time to help the marketplace understand current and recent conditions.
NAFCU has previously argued that the database should not include narrative responses with unverified commentary as it can “pose serious reputational risks to targeted institutions.”
View the full agenda for the week and sign up for individual virtual events here.
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