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March 6, 2014 – NAFCU Director of Regulatory Affairs Michael Coleman on Wednesday provided an overview of regulations and their impact on credit unions to attendees during NAFCU's 2014 Strategic Growth Conference in Venice Beach, Calif.

Coleman spoke about regulations effecting credit union growth, such as CFPB's qualified mortgage rule and NCUA's final derivatives rule. He also discussed findings in a recent NAFCU poll that identified regulatory burden, loan growth and income as the three top challenges credit unions face in 2014.

Jeff Chesky

Wednesday's program also included a A half-day workshop led by Jeff Chesky, president and CEO of Insuritas, focused on reengineering the credit union's web portal into an ecommerce site to increase income opportunities. Also speaking were Alex Yoder of Start Up Advisor, Raj Karkara of Overstock.com, and Maria Ferrante - Schepis of Maddock Douglas.

In addition:

• Matt McCombs, president and COO of DHCU Community CU, presented a case study of branch sales metrics to help a credit union improve its branch performance.

• Steve Richman, national spokesperson, marketing manager and consultant of Genworth Mortgage, talked about ways credit unions can gain a better understanding of what Emotional Quotient (EQ) they need to better serve their members.

• Chris Brown, president and CEO of RateGenius Inc., also provided a discussion on the tremendous growth opportunity that auto loan refinancing offers credit unions.

During today's conference, Sundeep Kapur, digital strategist, author and speaker of Allied Solutions, will present a half-day workshop on building mutually profitable relationships with credit union members by adopting smarter commerce solutions.

Today is the final day of the conference.