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As COVID recovery begins, CUs plan to keep offering assistance
NAFCU's new Economic & CU Monitor report – now available for download – takes a look at several coronavirus-related relief efforts and how credit unions plan to continue to support members through recovery. NAFCU continues to advocate for additional tools and flexibilities to ensure credit unions can effectively serve their members.
Most survey respondents indicated their credit union will continue to offer some type of assistance at least until the national emergency ends. Of note, more than 60 percent plan to continue payment accommodations, such as loan deferrals and skip-a-pays.
Credit unions are also keeping health and safety top of mind: Seven-in-10 said their credit union intends on keeping social distancing policies in branching until the emergency is declared over, and 44 percent plan to continue allowing non-branch employees to telework.
Also included in the latest Economic & CU Monitor are results from the Credit Union Sentiment Index (CUSI), an index based on NAFCU member responses to eight questions on growth and earnings outlook, lending conditions and regulatory burden.
Despite strong economic indicators in March, the CUSI fell slightly during the month as credit unions' earnings outlook declined amid the low-interest rate environment. However, respondents' outlook on growth over the next 12 months improved, primarily due to the promising economic outlook.
NAFCU relies on survey responses to provide its members a glimpse of trends affecting the credit union industry as a whole and inform its advocacy efforts. Next month's survey is focused on climate and housing issues; responses are due May 11.
For more on NAFCU's award-winning research team, check out the association's Macro Data Flash reports for insights into interest rates, auto sales, home market.
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