Overdrafts and Error Resolution Procedures

Review the regulatory requirements and practical considerations related to overdrafts and error resolution.

On-Demand Webinar Available Until August 27, 2020

 Purchase Now

This presentation will review the regulatory requirements and practical considerations related to overdrafts and error resolution.  Recently, there has been a rise in litigation and claims related to disclosures made for overdrafts and associated practices.  We will review the applicable requirements for overdrafts and error resolution protocol to ensure that responsible overdraft programs are in place to protect not only the credit union but its members.
 

Key Takeaways:

  • Understand the importance of Regulation E’s safe harbors
  • Learn how to maintain clear terminology in account agreements to avoid claims based on ambiguity
  • Identify suitable policies and procedures that should be implemented to ensure compliance
  • Understand how examiner training and secondary disclosure review will help minimize process errors
  • Review card chargebacks and electronic transfer issues
  • Discuss currently litigated issues posing the most risk to credit unions

 Purchase Now
$295 Members | $395 Nonmembers
(Additional $50 for CD)
One registration gives your entire credit union access to the on-demand recording until August 27, 2020. 
Already registered? Go to the Online Training Center to view.

Who Should Attend?

  • NAFCU Certified Compliance Officers (NCCOs)
  • NAFCU Certified Risk Managers (NCRMs)
  • Compliance staff
  • Risk staff
  • Credit Union Staff Attorneys

Education Credits

  • NCCOs will receive 1.5 CEUs for participating in this webinar.
  • NCRMs will receive 1.5 CEUs for participating in this webinar.
  • CPA credit information is below; recommended 1.5 CPE credits.

CPA Certification Credit Information

  • Reviewer: Josie Collins, Associate Director of Education, NAFCU
  • Learning Objectives: Understand the importance of Regulation E’s safe harbors.  Learn how to maintain clear terminology in account agreements to avoid claims based on ambiguity.  Identify suitable policies and procedures that should be implemented to ensure compliance.  Understand how examiner training and secondary disclosure review will help minimize process errors.  Review card chargebacks and electronic transfer issues.  Discuss currently litigated issues posing the most risk to credit unions.
  • Program Level: Basic
  • Prerequisites Needed: None
  • Advance Preparation Needed: None
  • Delivery Method: Group Internet-Based
  • Recommended CPE Credits: 1.5 credits
  • Recommended Field of Study: Regulatory Ethics - Technical
NASBA Sponsor Logo

National Association of Federally-Insured Credit Unions (NAFCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Learn more.

About Our Webinars

Our webinars are streamed live from NAFCU headquarters near Washington, D.C. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.

About the Presenter

Benjamin Wills

Associate, Kaufman & Canoles, P.C.