Creative Growth Strategies for COVID-19 and Beyond: Credit Union Panel

October 20, 2020 | 2:00 PM EST

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About the Webinar 

In this panel discussion, credit union leaders will introduce strategies that have helped them continue to thrive through the pandemic. Key topics addressed include:

  • Successful lending growth and risk mitigation strategies
  • Digital and account strategies driving member activity and sales
  • Recommended tips for responding to current trends, while planning for the future

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Presented By

Charlie Peterson
Charlie Peterson

Senior Vice President, Strategic Initiatives | Allied Solutions

With more than 34 years of diverse experience in the financial services Charlie Peterson has supported over 1000 clients in nineteen states providing 'best in class' insurance, income, loss mitigation and technology efficiencies to the credit union marketplace. His passion and drive in lending growth, loan participation, client consultation and digital channel development have been his hallmarks. In his current role with Allied Solutions, Charlie is helping credit unions nationwide successfully execute on their visions and plans for growth.

Gayle Rust Gustafson
Gayle Rust Gustafson

SVP/Chief Lending Officer | iQ Credit Union

Gayle has thirty-eight years executive management experience in credit unions, having held leadership roles in consumer, mortgage and business lending, collections, branch operations, sales and service, human resources, marketing, sales, and compliance. She is currently the SVP/Chief Lending Officer at iQ Credit Union in Vancouver, Washington, is a member of the Executive Team, leads all Lending teams, and is responsible for loan portfolio performance management, delinquency and charge-off controls, and applying analysis to drive loan program and product decisions.

Jill Rothenberger

Vice President of Consumer & Mortgage Lending | Dupaco Credit Union

Jill Rothenberger is the Vice President of Consumer & Mortgage Lending at Dupaco, a $2.0 billion community credit union located in Dubuque, Iowa. She is a passionate credit union advocate and leader, and a respected coach and mentor.

Jill joined Dupaco in 2004. Today, she oversees the credit union's Personal Lending division, including mortgage, consumer and student loans, and indirect lending. Jill possesses the powers of creative planning and strategic execution. And she uses them to improve the financial lives of Dupaco's 180,000+ members.

Jill's accolades include the Dubuque Telegraph Herald's "Rising Star Award" (2014), and the Women's Leadership Network's "Women of Achievement: Organizational Impact Award" (2020).

Joseph Walsh
Joseph Walsh

President & CEO | Direct Federal Credit Union

Joe Walsh has been the President & CEO of Direct Federal Credit Union in Needham, MA since June 2014. Joe started his career at Direct Federal in 1991 as Vice President of Operations and spent most of his time as Senior Vice President of Lending. Prior to joining Direct, Joe worked for The Federal Reserve Bank of Boston, Deloitte & Touche, and BankBoston. He earned a bachelor’s degree from Holy Cross in 1983, majoring in Economics. In 1989 he received his MBA from Babson College, concentrating in Finance. Joe is a lifelong resident of the Boston area.