Allowing Safe Deposit Box Access During a Pandemic Branch Closing

Review best practices for allowing your members to access their safe deposit box when a branch is closed

On-Demand Webinar Available Until April 21, 2021

Register Now For On-Demand Access

Financial institutions are dealing with unprecedented and uncertain times and are now trying to assist all of their current safe deposit box renters. Consumers are asking many questions and my nationwide clients are now requesting assistance and support to comply with these unique branch closing requirements.

Did you inherit this safe deposit responsibility and are now wondering what procedures must exist? Historically, this responsibility has been routinely passed from employee to employee with very little attention given to procedures and documentation. Unfortunately, only after a nationwide COVID-19 pandemic disaster occurs does management turn its attention to this area.

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing your procedures and providing safe deposit box access when your branch is closed. Your speaker knows firsthand what to look for, from the most common errors to the not so common, but potentially costly mistakes. This presentation will help you review and establish your own internal vault access procedures.

Key Takeaways

  • Identify if renters should sign a release of liability affidavit before box access is permitted
  • Discuss whether your lease agreement contains the correct emergency vault closing clause
  • Review the consumer service options that are available when your branch is closed
  • Find out if regulatory approval is required if facility access is permitted to enter a box
  • Learn about the 50 most important items a renter might want to remove from their box

Register Now For On-Demand Access
Registration is free, but you must register to attend.
One registration gives your entire credit union access to the on-demand recording until April 21, 2021.
Already registered? Go to the Online Training Center to view live.

Who Should Attend?

Education Credits

  • NCCOs will receive 1.5 CEUs for participating in this webinar.
  • NCRMs will receive 1.5 CEUs for participating in this webinar.
  • CPA credit information is below; recommended 1.5 CPE credits.

CPA Certification Credit Information

  • Reviewer: Josie Collins, Associate Director of Education, NAFCU
  • Learning Objectives: Identify if renters should sign a release of liability affidavit before box access is permitted. Discuss whether your lease agreement contains the correct emergency vault closing clause. Review the consumer service options that are available when your branch is closed. Find out if regulatory approval is required if facility access is permitted to enter a box. Learn about the 50 most important items a renter might want to remove from their box.
  • Program Level: Basic
  • Prerequisites Needed: None
  • Advance Preparation Needed: None
  • Delivery Method: Group Internet-Based
  • Recommended CPE Credits: 1.5 credits
  • Recommended Field of Study: Specialized Knowledge - Technical
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National Association of Federal Credit Unions (NAFCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Learn more.

About Our Webinars

Our webinars are streamed live from NAFCU headquarters near Washington, D.C. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.

Presented By

Dave McGuinn, President, Safe Deposit Specialists
Dave McGuinn

President, Safe Deposit Specialists