| A Virtual Event

Virtual Regulatory Compliance Seminar

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Tuesday, October 27

Sessions start at 11:00 a.m. and end at 4:00 p.m.
  • Enjoy a special greeting from NAFCU EVP of Governmental Affairs & General Counsel Carrie Hunt as she welcomes you to this special virtual event.

  • Important information from NAFCU Vice President of Regulatory Compliance Brandy Bruyere as this special virtual event kicks off.

  • NCUA added mid-year pandemic-specific reviews to its supervisory priorities, and the FFIEC issued guidance on examining for COVID-19 risks. We'll review what they're focusing on, such as:

    • Loan modifications
    • How is your credit union managing operational risk? 
    • How should you conduct ongoing risk assessments for the impact of the pandemic?
    • Is your business continunity plan sufficient and adapting to changing risks? 

  • • Learn how NCUA is examining for cybersecurity concerns stemming from COVID-19, like protecting against cyber attacks when staff work remotely
    • NCUA is piloting InTREx-CU, based on an FDIC system, what does this mean for CUs?
    • Hear trends in cyber exam questions in 2020
     

  • • Hear about trends in BSA exams in 2020, including the most common violations found in NCUA exams such as SARs, CTRs, inadequate training and 314(a) compliance
    • Questions raised and practical tips for successful BSA exams
     

  • • How to manage an exam and achieve a fair outcome for your credit union
    • The steps you can take if there's a disagreement with your examiner about what's required
    •Tips and best practices when dealing with examiners, including how to effectively push back on examiner overreach and deciding when it's appropriate to utilize the appeal process 

Wednesday, October 28

  • General Sessions

    Focus: Fraud; Sessions start at 11:00 a.m. and end at 1:15 p.m.

  • Your member submitted a claim for unauthorized use...now what? What questions should you be asking the member? How do you start an investigation? What do you do if information you need is in the hands of a third party? What internal documents should you be reviewing? The answers to these and other important questions will be answered in this session along with some real examples of claims and investigations.

  • You've detected fraud...now what? Learn how to handle fraud at your credit union by working through recent fraud scenarios, including unemployment fraud, counterfeit cashier's checks and synthetic identities.

  • Compliance Track Sessions

    Focus: Going Digital; Sessions start at 2:00 p.m. and end at 5:00 p.m.

  • We'll discuss marketing through e-mail and social media, some of the disclosure concerns with non-traditional marketing, and the reputation and compliance risks of not reaching all markets equally.

  • Learn about CIP requirements, E-Sign, account opening disclosures, and gain insights about opening accounts for minors and businesses.

  • A discussion about: digital authorization of ACH and wire transactions for both consumer and business members, ITMs, online and mobile banking, and partnering with payment fintechs to expand P2P offerings.

  • BSA Track Sessions

    Sessions start at 2:00 p.m. and end at 4:00 p.m.

  • While BSA/AML monitoring solutions often encompass industry standards, regulators also expect model validation and meeting your credit union's risk profile. Discuss the key components of a model validation, including documentation and systems reviews. Review steps to take if your model is not working as intended.

  • A crucial element of your member due diligence is identifying, measuring, and monitoring the risk each member relationship brings to your credit union. You will glean the types of information to gather from members, how to identify, assess, and mitigate risks associated with your members, and best practices for updating their risk profiles. You will also receive an overview of the risk assessment process, including how to identify the specific risk categories unique to your credit union and the risks within these specific risk categories.

  • 2:00 p.m. - 4:00 p.m.

    Hone your research skills so you can quickly find key resources and guidance on federal regulations including crafting Internet searches that will generate specific results, finding legal opinion letters and other specific NCUA resources and searching the Federal Register to find guidance in rule preambles.

    Please email info@nafcu.org to add the workshop to your conference registration. 

Thursday, October 29

  • General Sessions

    Focus: Operations; Sessions start at 11:00 a.m. and end at 1:00 p.m.

  • As California's CCPA is in its early implementation stages and other states continue to consider legislation, what are the risks and trends around protecting consumer's data and privacy interests?

  • How do you build a culture of compliance through positive relationships with other departments? This session provides a case study for changing how compliance is viewed within a credit union.  Hear tips to help you be seen as a resource and included in projects from the beginning. You'll also learn how to get buy-in from your board and executive management to actively encourage, and participate in, this culture. 

  • Compliance Track Sessions

    Focus: Lending; Sessions start at 1:45 p.m. and end at 4:45 p.m.

  • Covering essential issues for services mortgages in the current environment:
    • Regulatory requirements     
    • Collections issues                                                                                                                                                        
    • Best practices

  • The FCRA's requirements for credit unions that furnish data to consumer reporting agencies can be challenging. But the ongoing pandemic, and changes adopted by the CARES Act, added more complexity. The FCRA is also an area of growing litigation risk. We'll review the requirements under the FCRA and CARES Act to make sure your CU is getting it right. You'll also discover tools you can use to mitigate risks in this area, and learn ways to improve your credit union's reporting and dispute procedures and compliance.

  • •  Supervisory expectations, including those from interagency guidance
    • Regulatory implications for managing credit risk (examples: reducing credit limits; canceling accounts; etc.)

  • BSA Track Sessions

    Sessions start at 1:45 p.m. and end at 4:45 p.m.

  • Since BSA obligations do not end once an account is open, you must continue monitoring accounts, updating beneficial ownership information and filing reports. Review various scenarios to learn how to address these and other post-account opening BSA issues.

  • The CIP Rules recognize that many new accounts are opened when customers do not appear in person at the credit union. Learn how to verify the customer’s identity through the online account process, and what procedures must be in place to verify identity without physical documents or face-to-face interaction.

  • Hear from an FBI agent how law enforcement cases are significantly impacted by Bank Secrecy Act filings and current trends in financial crime. You'll also learn more about the critical role BSA filings play in criminal cases, and the importance of a successful partnership between financial institutions and law enforcement agencies.

  • 2:00 p.m. - 4:00 p.m.

    Hone your research skills so you can quickly find key resources and guidance on federal regulations including crafting Internet searches that will generate specific results, finding legal opinion letters and other specific NCUA resources and searching the Federal Register to find guidance in rule preambles.

    Please email info@nafcu.org to add the workshop to your conference registration. 

Friday, October 30

  • Compliance Track Sessions

    Sessions start at 11:00 a.m. and end at 2:00 p.m.

  • Compliance concerns regarding: accepting online applications, e-notaries, delivering notices, allowing ACH and check payments digitally, and Fair Lending concerns.

  • Hear from NAFCU on the latest from NCUA, the CFPB, FinCEN, and other regulators.

  • Plantiffs' attorneys continue to file overdraft lawsuits. Courts continue to grapple with interpreting the TCPA in various lawsuits. Credit unions are starting to be sued under the FCRA. Discuss these risks and consider what else could be on the horizon. 

  • BSA Track Session

    Session begins at 11:00 a.m. and ends at 1:00 p.m.

  • A thorough and complete narrative makes the difference in determining whether the conduct, and its possible criminal nature, are clearly understood by law enforcement. Learn how to write effective SAR Narratives that meet examiner scrutiny and provide necessary detail for law enforcement.