Is all of the event content October 27-30 live?
The sessions are a mix of pre-recorded and live content. During live sessions you will be able to send over questions to speakers or panelists through the Yorktel platform to be answered in real-time, if time allows. All sessions will be available on-demand within 36 hours of the event. You can connect with sponsors during the live event and/or look them up on-demand on your own time. The Networking Coffee event and Bonus Content will take place live through Zoom.
How do I access this event? Can I watch the event from any device?
You will access the Virtual Event sessions through the agenda in the Virtual Event Community. Watch the virtual event using Chrome, Firefox, Safari or Microsoft Edge. DO NOT use Internet Explorer.
How do I check to ensure I won’t have viewing problems when the event begins?
You may test your device’s audio and video by viewing this test stream. You can also identify any issues in your specific systems’ hardware/software compliance with our Bandwidth and Plugin Support. Click the following link to view the full system requirements list.
What browsers will work for viewing the event?
We recommend using Chrome, Firefox, Safari, Microsoft Edge to view the event. DO NOT use Internet Explorer.
What if I have issues connecting to the event stream?
- For Virtual Access Questions: Please contact NAFCU’s Member Services Center at email@example.com or 800.344.5580.
- For Audio/Video Questions: Please email firstname.lastname@example.org for assistance.
What if I still cannot get connected?
Please contact NAFCU’s Member Services Center at email@example.com or 800.344.5580 if you cannot get connected.
Note: Some connectivity issues may be due to your own internet connection, devices, browser and other variables. NAFCU and Yorktel, the live-stream provider, will work with you to try to get you connected during the live event.
Can I watch part of the event live, and the rest on-demand?
Yes. Your registration gives you access to on-demand recordings of all conference sessions until December 31, 2020.
How will the breakouts work?
Our 2020 Virtual Regulatory Compliance Seminar will be a mix of General sessions, Compliance track sessions, and BSA track sessions.
- General sessions and Compliance track sessions share the same livestream link.
- BSA track sessions have a separate livestream link.
- Note: Attendees wishing to attend a mixture of General/Compliance and BSA sessions will need to use the separate livestream links in the Virtual Event Community agenda.
Compliance track sessions: will be on the main event platform; therefore, if you have already been watching the General Sessions, you do not need to do anything else. Remain on the main live stream event link. If you haven’t already been watching, you can join the platform by selecting the Compliance track session you’d like to join live in the Virtual Event Community agenda.
BSA track sessions: will be accessed through a separate link, which you can find by selecting the BSA track session you’d like to join live in the Virtual Event Community agenda. Then simply stay on that platform for the remaining BSA sessions you’d like to participate in.
There are breaks between each session to ensure that attendees have enough time to move between the different platforms should they choose to.
How soon can I watch sessions on-demand?
Each day’s content will be available for on-demand viewing within 36 hours after it first airs live. Attendees will have access to all the Virtual Regulatory Compliance Seminar content on-demand after the event, regardless of which track they’ve opted to view and participate in live.
Can my entire team watch this event on one registration, or should we register individually?
Each registration provides access for one person to view the event, just as if you were registering to attend an event in-person. Each person will need to use their individual login to access the event. We’ve also reduced the price up to $750 compared to the in-person event, further providing each individual attendee with excellent value while still receiving the same core expertise and insider insights you would receive from attending the event in-person.
I was registered by another person. Will this be an issue?
No, but you must use the email address that was provided when you were registered. Each registration provides access for one person to view the event, just as if you were registering to attend an event in-person. To ensure your individual email was provided, not an email used to register multiple attendees, email us or call 800.344.5580.
Is the event eligible for recertification credits?
Yes. Attending all sessions earns you the following CEUs:
- 7.0 CAMS
- 21.0 CPEs for Certified Public Accountants (CPAs)
- 24.0 CEUs towards maintaining your NCCO
- 19.0 CEUs towards maintaining your NCBSO
- 16.5 CEUs towards maintaining your NCRM
You will be emailed a certificate of attendance indicating the number of CAMS, CPE, NCCO and NCBSO credits earned within two weeks after the event.
Can I connect with other attendees?
You can connect with your peers for conversation around the issues and opportunities that are unique to credit unions. Visit the discussion board to exchange knowledge, view and participate in various threads, and share key takeaways. You can also network by joining our Networking Coffee on Wednesday, October 14th and our Bonus Content on Thursday, October 15th. The Zoom links for both can be found in the Virtual Event Community agenda.
Do I need to register in advance for the Networking Coffee and Bonus Content?
No, you do not need to register in advance for these events. Click on the Virtual Event Community agenda and follow the link to the Zoom room within the 10:30 a.m. – 10:50 a.m. Networking Coffee (on October 27) and Bonus Content (on October 28) agenda item to access the event.