Avoiding Pitfalls with Social Media Communications

Tuesday, October 4, 2022 | 2:00 p.m. – 3:15 p.m. ET

Register Now

Credit unions use social media as a quick and inexpensive way to broadly reach members and prospective members. However, from member complaints to public posts containing private financial information, social media use can also open a credit union up to unexpected risk. Credit unions should actively monitor social media communications and employee/member interactions to ensure compliance with policies, platform rules and regulations. In this Avoiding Pitfalls with Social Media Communications webinar, you’ll delve into the rules that govern social media activities and best practices for mitigating the risks involved. Topics covered include: a review of advertising rules, specific platform rules, the importance of a social media policy and best practices for online communications.

Key Takeaways

  • Identify and mitigate potential risks in using social media platforms
  • Determine best practices when engaging with members online
  • Learn necessary content for a robust social media policy


 

Register Now
$295 Members | $395 Nonmembers
(Additional $50 for USB)
One registration gives your entire team access to the live webinar and on-demand recording until October 4, 2023
Go to the Online Training Center to access the webinar after purchase »
 

Who Should Attend

  • C-suite
  • Marketing, communications and social media personnel
  • NCCOs and compliance titles
  • NCRMs and risk titles

Education Credits

NCCOs will receive 1.0 CEUs for participating in this webinar

NCRMs will receive 1.0 CEUs for participating in this webinar

NCVEs will not receive any credit for participating in the webinar

NCBSOs will not receive any credit for participating in the webinar

CPA Certification Credit Information (if applicable) will receive 1.0 CEUs for participating in this webinar

Reviewer: Josie Collins, Senior Associate Director of Education, NAFCU

Learning Objectives: See topics covered.

Program Level: Basic

Prerequisite Needed: None

Advance Preparation Needed: None

Delivery Method: Group Internet-Based

Recommended CPE Credits: 1.0

Recommended Field of Study: 

Communications and Marketing – Non-Technical AND Regulatory Ethics – Technical

About Our Webinars

Our webinars are streamed live from NAFCU headquarters near Washington, DC. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer.

Presented By

Jennifer L. Winston, CUSO Law

Messick Lauer & Smith P.C.