Newsroom

October 16, 2014

Reg Seminar final stretch: BSA, complaint process

Today is the final day of NAFCU's 2014 Regulatory Compliance Seminar, where credit unions' compliance teams will discuss crisis management, review new guidance from the Financial Crimes Enforcement Network and NCUA and walk through CFPB's complaint process.

Ken Schroeder, director of business continuity with Corporate One Federal Credit Union, will discuss the idea of resilience when a credit union is going through a crisis. He will talk about how to survive an incident while keeping the credit union mindset of "members first."

Cathy Martin, vice president and BSA compliance officer for Tower Federal Credit Union, will give credit unions a Bank Secrecy Act update and discuss FinCEN's marijuana guidance, bitcoin and other agencies' guidance. She will also discuss the risks to financial institutions of serving marijuana businesses.

NAFCU Director of Regulatory Compliance and NCCO JiJi Bahhur will discuss CFPB's complaint process as well as how NCUA handles consumer complaints. She will also talk about how credit unions can develop and maintain their own comprehensive complaint management program.

Yesterday, credit unions' compliance teams heard from Reed & Jolly PLLC partner Bruce Jolly and NAFCU Senior Vice President of Government Affairs and General Counsel Carrie Hunt on data security and how data breaches can be prevented in the future. Third-party vendor management, overdraft practices and mobile banking were also discussed.

Next year's Seminar is Nov. 3-6 in San Antonio, Texas; registration is open.