Allied Solutions

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Allied Growth and Innovation: Driving Member Engagement Series (Webinar Series)

This webinar explores how to grow your members' relationship portfolio. Your goal should be more than five products per member. How do you grow your member portfolio to make this goal a reality?

More...

Overview

Innovative Solutions...Exceptional ServiceTM

Allied Solutions has provided innovative, value-added products and services to financial institutions and their members for 27 years. As the NAFCU Services Preferred Partner for Bond, Impact Overdraft, Creditor Placed Insurance (CPI), Guaranteed Asset Protection (GAP) and Mechanical Breakdown Protection (MBP), we strive to consistently give our clients a competitive advantage, by using cutting edge technology, training support and a level of superior service that is unsurpassed.

Products/Services

Credit Union Bond Insurance

Allied Solutions has established itself as a premier provider of Credit Union Bond and Property & Casualty Packages of coverage. We are in our 10th year of service, handling over $40,000,000 in claims over the last 9 years. Our longevity in this specialty market place is a result of a high level of underwriting and claims experience provided by our Bond Division. Our employees have an average of over 25 years experience in the financial institution bond market. As an independent agent we offer credit unions the ability to select from different insurance carriers. This process creates a competitive environment amongst the insurance carriers which normally leads to very competitive pricing and coverages.

Allied also has a strong reputation in the area of risk management services and training. Some of our services include on-site risk reviews, scam alerts, directors and officers liability training, bondability, check fraud training, robbery training and risk alert newsletters. In a market which demands longevity, reliability, trustworthiness, and superior service, Allied has made its mark in the Credit Union Bond industry. Download brochure.

Overdraft Protection

If an account with this service becomes overdrawn, a check may still be paid rather than returned (subject to the terms and conditions of the credit union). The standard NSF fee is still charged by the credit union for each check presented in excess of the account balance, however the member and the merchant are spared the embarrassment, inconvenience and additional costs imposed by checks returned, compared to accounts without the service. Overdraft protection can dramatically increase your current NSF revenue on average 75-100 percent.

Creditor Placed Insurance (CPI)

The insurance program combined with our technologically advanced, state-of-the-art tracking system UNITRAC, is the most comprehensive solution available for managing the risk associated with auto and other collateralized loans. Both the system and the insurance program are customized to meet your specific needs. Download brochure.

Guaranteed Asset Protection (GAP)

Coverage available for new/used private passenger autos and light duty non-commercial trucks (available on other types of collateral as well). Coverage is provided throughout the loan term, not to exceed 84 months. Pays the difference between the loan payoff and ACV of the vehicle in the event of total loss, plus up to $1,000 primary carrier deductible in the event of total loss. Coverage for up to 60 days following repossession, and coverage for delinquent payments.

Mechanical Breakdown Protection (MBP)

Our program covers authorized repairs anywhere in the U.S. and Canada. Borrowers have a choice of deductibles, and can rely on fast claims service and instant authorization for repairs via toll-free telephone numbers. Our underwriter pays the repair facility directly, so your borrower simply pays a deductible at the time of service.

Interactive Marketing Platform: iSolutions

iSolutions is the credit union industry's leading interactive marketing platform, leveraging superior content and analytics into personalized member services that increase loan volume, portfolio yield, and fee revenue. The platforms allows credit unions to seamlessly synchronize marketing across email, mobile, social media, outbound calling, and print channels. Learn more.

Auto Refinance Loan Generation and Production: rateGenius

RateGenius helps credit unions expand their membership, without adding staff. Credit unions gain access to a new loan channel providing quality refinance and recapture loan applicants with no upfront cost. The turnkey process allows credit unions to stay in control of the applications they wish to pursue while rateGenius handles the marketing and fulfillment. Learn more.

Solution Benefits

  • Overdraft protection can be implemented at your credit union in 45-60 days with no license fee or implementation cost and as an added bonus, there is a 10% program discount for all NAFCU credit unions.
  • Allied Solutions offers 50% off the first year's cost of title tracking services for NAFCU member credit unions enrolling in CPI.
  • Protection against financial loss resulting from GAP. Releases borrower from early termination debt liability. No unexpected out-of-pocket expenditures.
  • MBP costs hundreds of dollars less than plans offered by auto dealerships. Extensive coverage with a choice of a $0, $25, or $50 deductible. Extra benefits such as rental car reimbursement, tire coverage, lost key and towing services.

NAFCU Member-only Benefits

CPI - 50% discount off the cost of title tracking service for first year; Allied Solutions donates money to charity in the credit union's name for every GAP and Mechanical Breakdown policy. 

Educational Resources

  • Resource TypeDriving Income—New Strategies and Perspectives (Webinar)
    Credit union members pay all types of companies fees for certain privileges. What types of privileges can credit unions offer to drive fee income? Join this webinar to learn what credit unions can do to earn member trust.
  • Resource TypeHow Do You Train Your Employees to Engage Members? (Webinar)
    In order to maximize member engagement, we need to look to those on our front lines. This webinar will focus on our valued employees and what you can do to prepare them to communicate with our members.
  • Resource TypeIntegrating Your Sales and Servicing Channels (Webinar)
    This webinar explores these important questions, as well as how to develop an effective integration plan.
  • Resource TypeIncreasing Household Online Usage (Recorded Webinar)
    Digital marketing should be a key component of your overall marketing plan to best reach and connect with your members. Learn how increasing online usage will improve member retention and your bottom line.
  • Resource TypeWhat’s Hot in 2014: Credit Union Edition (Webcast)
    In this webcast, we will discuss hot topics such as smaller branches, leveraging the ATM network, and digital integration.
  • Resource TypeDriving Growth at Your Credit Union (Webcast)

    In this webcast, participants will learn the basics to creating a revenue blueprint for growth. These basics include finding new members, increasing product portfolios, and better knowing your members.

  • Resource TypeCharting a Social Media Strategy at Your Credit Union (Recorded Webinar)
    Learn to apply best practices in integrated marketing communications through digital and traditional messaging. Attendees will walk away from this webinar knowing how to apply preference principles to "get personal."
  • Resource TypeMaking Your Branch More Effective (Recorded Webinar)
    What would you do if Wells Fargo put this branch next to your best-performing location? What can you do to make your existing branch more effective?
  • Resource TypeThe Most Common Challenges Around Performance in Financial Institutions Today (Blog Post)
    What are the most common challenges around performance in financial institutions today? The first is a lack of consistent, behavior-based COACHING to hold employees accountable in a positive way.
  • Resource TypeTop 10 Challenges Facing Credit Unions (Blog Post)
    This list of top ten challenges was compiled by the author interacting with credit union executives at more than 500 financial institutions over the last 24 months. A handful of these financial institutions can be considered aspirational as they have begun their journey towards the year 2020.
  • Resource TypeImprove Member Loyalty by Differentiating the Credit Union Way (Blog Post)
    The CU Way represents the special qualities of a credit union that differentiate it from all other financial institutions. Most members do business with a credit union because they trust the credit union.
  • Resource TypeLifetime Member Value: Considerations for Lifecycle Marketing (Blog Post)

    What Would You Pay for a Member Referral? From a practical prospective you need to be considerate of three things: How much money would you be willing to spend to acquire a member? What is your average lifetime member value? What formula do you use to compute lifetime member value?

  • Resource TypeFive Big Trends Driving Member Engagement (Blog Post)

    Consumers are driving the need for innovation in financial institutions. Smart mobile devices, higher consumer expectations, and the lack of loyalty to a brand are all major considerations. Financial institutions need to endear themselves to consumers and leverage these five key trends.

  • Resource TypeAllied Growth and Innovation: Driving Member Engagement Series (Webinar Series)

    This webinar explores how to grow your members' relationship portfolio. Your goal should be more than five products per member. How do you grow your member portfolio to make this goal a reality?

  • Resource TypePart 1 of Driving Member Engagement: Measuring Lifetime Value (Recorded Webinar)
    This webinar explores how to measure lifetime value of a member and potential member. Who is a desirable potential member and how much would you pay for such a referral?
  • Resource TypeFive Fraud-Fighting Tips for Credit Unions (Blog Post)

    It is not surprising that fraud in the workplace increases during an economic crisis or recession and small businesses (including large and small credit unions) may be vulnerable. In this blog post, learn ways to prevent fraud at your credit union.

  • Resource TypeExamine Your Mobile Strategy for 2013 (Blog Post)
    There are, perhaps, many things you are hoping to offer your members: mobile banking that allows them to check their balance or transfer funds; remote deposit capture; ATM or branch locations or mapping; straightforward “contact us” options or maybe a more robust self service capability. Read more of this NAFCU Services Blog post.
  • Resource TypeA Special Holiday Message from Allied
    We are truly blessed to have such a great team here at Allied Solutions. The 'We Are ALLied' brand and sense of community that is unique to Allied is a corporate culture that I am very proud to be a part of...we look out for each other and work together to support common goals. We are also deeply committed to giving back to our community.
  • Resource TypeSolving the Credit Union Tower of Babel With a Common Lending Data Language (Podcast and Presentation)
    By creating true standards surrounding a lending format, security of credit union data can be significantly improved, allowing for a similar improvement in services offered. This thought-provoking presentation from NAFCU’s 2012 Technology and Security conference will educate you on the importance of developing standard protocols for lending data, how it benefits all stakeholders, and also how to go about creating these standards. 
  • Resource TypeLet’s all speak the same loan data language (Blog Post)

    How many times have you purchased a lending solution, and then realized that it was going to be more expensive to integrate with your core system and other components than it cost in the first place? Have you ever wished that your core system and document management, indirect lending, credit rating, title search, credit card, collateral evaluation, home equity loan, compliance and insurance tracking systems – just to name a few – all played nice in the same sandbox? Read more of this NAFCU Services Blog post.

  • Resource TypeThe Top Ten Credit Union Fraud Claims and How to Prevent Them (Podcast and Presentation)
    How do your experiences with fraud stack up against other credit unions? In this 2012 Technology & Security Conference session presentation we get a unique look into data provided by several major providers of credit union bond coverage and reveal the top ten credit union fraud claims.
  • Resource TypeThe Supervisory Committee: Focusing on Fraud Detection (Article)
    Credit unions have a “watchdog” looking out for their interests, overseeing operations and ensuring their records are maintained with honesty and integrity: the supervisory committee. The committee has a host of tools at its disposal to carry out its purpose, including an annual audit of the credit union. Information gleaned from this audit assists the committee in evaluating credit union operations and in making recommendations to the board. The supervisory committee may also perform surprise cash counts, review non-financial transactions or reconcile credit union accounts with an eye toward compliance with laws and regulations. All these activities place the committee in a prime position to catch suspicious transactions or behaviors that may indicate fraud.
  • Resource TypeThe Supervisory Committee: Focusing on Fraud Detection (Blog Post)

    Credit unions have a “watchdog” looking out for their interests, overseeing operations and ensuring their records are maintained with honesty and integrity: the supervisory committee. The committee has a host of tools at its disposal to carry out its purpose. Among them is an annual audit of the credit union. Read more of this NAFCU Services Blog post.

  • Resource TypeInternal Fraud and the Role of the Supervisory Committee (Whitepaper)
    What role does the Supervisory Committee play in finding internal fraud within a credit union? Being aware of their key responsibility is critical to the success of the committee’s role and also keeping the CU safe from losses caused by internal theft. This article briefly touches on fraud detection techniques and the responsibility of the Supervisory Committee in uncovering internal fraud.
  • Resource TypeSelf-insured Bond and D&O Exposures (Webcast)

    Often the coverage a credit union thinks it has is not its actual coverage and this becomes apparent when a claim is made. So what is not covered in the bond? Patrick Touhey of Allied Solutions helps credit unions understand the self-insured exposures in their bond contracts.

  • Resource TypeStrategizing for the New Reg E Overdraft Protection Requirements (Recorded Webinar)

    Recent amendments in Regulation E, the regulation which carries out the requirements of the Electronic Funds Transfer Act, will significantly change the existing overdraft protection program at your credit union. It's critical to understand these changes, build a sound strategy to serve and educate your members, and preserve or even enhance your current levels of NSF income. This educational webinar, Strategizing for the New Reg E Overdraft Protection Requirements, is presented by Gerald Witcher, National Product Manager for Overdraft Protection at Allied Solutions.

  • Resource TypeCreditor Placed Insurance in 2010 (Article)

    Peg Reinking, senior vice president, loan servicing products division at Allied Solutions, is featured as a guest columnist in NAFCU's March/April 2010 issue of The Federal Credit Union Magazine to explain key success factors for credit union CPI programs in 2010. 

  • Resource TypeCreditor-Placed Insurance (CPI): Understanding Payment Recalculation Modules (Webcast)

    Check out a new tool from Allied Solutions that automates the sometimes daunting process of re-calculating borrower loan payments when Creditor Placed Insurance (CPI) policies change. Credit unions can see staff time savings of up to 75 percent with much greater accuracy versus a manual, labor-intensive process that is often prone to miscalculation. John Harcourt, 2nd Vice President, presents.

  • Resource TypeCheck Fraud Part I - Fraud Methods and Types of Scams (Webcast)
    Check out the first webcast in a two-part series designed to educate credit unions on identifying instances of and decreasing losses from check fraud. Patrick Touhey of Allied Solutions reviews methods such as paperhanging, check kiting, check washing and counterfeiting. He continues discusses common scams such as lottery scams, eBay scams, Nigerian scams, and phishing and pharming scams.
  • Resource TypeCheck Fraud Part II: Fraud Detection Basics (Webcast)

    The second in a two part webcast series, Patrick Touhey of Allied Solutions highlights check fraud prevention and detection measures. Discover strategies and tactics credit unions can use to prevent check fraud.

  • Resource TypeManaging Risk: Member Business Lending (Webcast)

    Allied Solutions is a premier provider of Credit Union Bond and Property & Casualty Packages of coverage. It has a strong reputation in the area of risk management services and training. Services include on-site risk reviews, scam alerts, directors and officers liability training, bondability, check fraud training, robbery training and risk alert newsletters.   

  • Resource TypeOverdraft Privilege - The Basics (Webcast)

    If an account with overdraft becomes overdrawn, a check may still be paid rather than returned (subject to the terms and conditions of the credit union). A standard NSF fee is still charged by the credit union for each check presented in excess of the account balance, however the member and the merchant are spared the embarrassment, inconvenience and additional costs imposed by checks returned, compared to accounts without the service. Overdraft protection can dramatically increase your current NSF revenue on average 75-100 percent. Gerald Witcher of Allied Solutions explains the basics of an overdraft offering.

  • Resource TypeOverdraft Privilege - How to Turbo-charge an Existing Program (Webcast)

    If an account with overdraft becomes overdrawn, a check may still be paid rather than returned (subject to the terms and conditions of the credit union). A standard NSF fee is still charged by the credit union for each check presented in excess of the account balance, however the member and the merchant are spared the embarrassment, inconvenience and additional costs imposed by checks returned, compared to accounts without the service. Overdraft protection can dramatically increase your current NSF revenue on average 75-100 percent. Gerald Witcher of Allied Solutions shows credit unions how to turbocharge an existing overdraft program.

  • Resource TypeManaging Risk: Robbery (Webcast)

    Allied Solutions is a premier provider of Credit Union Bond and Property & Casualty Packages of coverage. It has a strong reputation in the area of risk management services and training. Services include on-site risk reviews, scam alerts, directors and officers liability training, bondability, check fraud training, robbery training and risk alert newsletters. Allen Stendahl examines best practices for managing the risk of robbery.

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Contact Allied Solutions

Melissa Eldredge | 800-826-9384, ext 10466
http://www.alliedsolutions.net
melissa.eldredge@alliedsolutions.net