Strategic Resource Management (SRM) is the NAFCU Services Preferred Partner for vendor cost benchmarking and contract negotiation services.
Listen On:
Key Takeaways:
- [02:34] A lot of people think of fraud losses and they are very mindful of what that means for their organization and their bottom line but we are thinking about it from a cost perspective beyond that.
- [06:38] When you should engage has a lot to do with how long it would take to potentially replace your current service provider.
- [10:45] Sidecar is not your primary core solution but it is something that allows you to go to market maybe under a different brand or different set of technology.
- [15:21] Focus on the tech stack maybe a little bit more than you used to. Enable that tech stack to allow you to be agile going forward and you will be able to focus a lot more on the member than running an IT shop
Download SRM's Focus on Operational Agility to Achieve Success in 2024 Report
Presented By
Strategic Resource Management
Mark Mrva
Senior Director | Strategic Resource Management
Mark brings a decade plus of experience to support financial institutions in vendor sourcing, cost reduction, contract negotiation, and project management. Mark excels in commodity, vendor, and contract management in BPO, consulting, marketing, and general professional services.
Mike Langenkamp
Director | Strategic Resource Management
Mike most recently worked as a Principal at Catalyst Consulting Group where his practice focused on core, digital, and related ancillary services. Additionally, Mike consulted on business process improvement, enterprise risk management, M&A, and strategic services. Mike’s career has included work as a banker, vendor, and consultant at Fiserv.