Educational Resources

• Deposit Disclosure Program Case Study with Mendo Lake Credit Union
  After struggling with customer service issues from her existing vendor, Marci LaBrash, compliance officer at Mendo Lake Credit Union, was ready to make a change. When the Wolters Kluwer Financial Services’ account team contacted her, LaBrash quickly realized that the services they offered met all of her vendor requirements.
• Wolters Kluwer Credit Union January 2013 Newsletter
  Credit unions, in this newsletter, learn about all the content Wolters Kluwer developed in 2012 including recorded webinars, whitepapers, and case studies. Topics covered include: compliance management, charting the federal legislative and regulatory course, CFPB impact, and more.
• Credit Union Industry Experts: What's in Store for 2013 (Blog Post)
  For our year-end blog post I asked our Preferred Partners to tell us what they see coming over the horizon, from their perspective, that credit union executives need to be focused on and/or prepared for as we head into 2013. Looking back a year, I see some common themes—revenue issues, economic uncertainty, regulatory uncertainty, and political uncertainty. Read more of this NAFCU Services Blog post.
• 2012 Year-End Commentary and Look Ahead (Article)
  2013 will bring continued concern about the daunting challenges posed by regulatory change for U.S. financial institutions. Of the nearly 400 rules required by the Dodd-Frank Act, only about one-third have been finalized, and another third have yet to be proposed. The new requirements are likely to trickle out for years to come.
• Wolters Kluwer Credit Union October 2012 Newsletter
  Credit unions, in this newsletter, learn about upcoming webinars from Wolters Kluwer, read articles from Wolters Kluwer, and browse case studies.
• Best Practices for Opening New Accounts Online (Podcast)
  

  Digital Banking is paving the way for the future, and credit unions need to be more prepared to use this technology efficiently. In this podcast, we discuss the challenges and implementation of online banking for credit unions.

• Liabilities When Opening New Accounts Online (Podcast)
  

  Digital Banking is paving the way for the future, and credit unions need to be more prepared to use this technology efficiently. In this podcast, we give a thorough analysis on how credit unions can implement different procedures and develop tools to counterbalance these risks.

• Honda Federal Credit Union Partners with Wolters Kluwer Financial Services to Transform its Master Disclosure (Case Study)
  Honda FCU’s wanted to transform their Master Disclosure into a user-friendly document that benefits both staff and credit union members. They also envisioned using the Master Disclosure as a training tool for new employees. In this case study from Wolters Kluwer Financial Services we learn how Honda FCU achieved its goals.
• SLO Credit Union Transitions from Multiple Vendors to ComplianceOne™ (Case Study)
  ComplianceOne is a single, integrated documentation solution that makes managing compliance with loan and deposit account transactions effortless. The solution connects the major areas of a financial institution’s business to its core processor through one, easy-to-manage interface. In this case study, learn how Wolters Kluwer helped SLO credit union transition from multiple vendors to ComplianceOne.
• Longstanding Partnership Leads Financial Resources Federal Credit Union to Select ComplianceOne®
  

  When Marc Sovelove joined Financial Resources Federal Credit Union (Financial Resources FCU) in 2010, his first task was to upgrade their manual, paper-based processes to an automated commercial loan origination system. In this case study, read about how Wolters Kluwer helped remedy this situation with their product, ComplianceOne.

• New Adverse Action Notices and Risk-Based Pricing Notice Requirements for Credit Unions (Podcast)
  At the start of July 2011 the Federal Reserve finalized rules on model adverse action notices and risk-based pricing notices to implement Section 1100F of Dodd-Frank. In this podcast we speak with an expert about the specific requirements for your credit union to comply with these updates within the tight deadline given.
• FACT Act Risk-Based Pricing Changes and What Credit Unions Need to Do Before January 1st, 2011 (Podcast)
  Based on an existing creditor’s right to review consumer reports, interest rates may be adjusted upward if a consumer falls short in any account. In this podcast, we speak with an expert from Wolters Kluwer Financial Services about how the FACT Act changes risk-based pricing and what credit unions need to do before the January 1, 2010.
• Privacy Changes and What Credit Unions Should Know (Podcast)
  A new model privacy form will be required for all credit unions by January 1, 2011. In this podcast, we speak with an expert from Wolters Kluwer Financial Services about what the privacy changes are and what credit unions need to know.
• Growing and Maintaining a Profitable Mortgage Business with Diligent Regulatory Compliance (Podcast)
  A major factor in managing a successful mortgage portfolio is an understanding of mortgage compliance. Listen to the popular NAFCU Annual Conference Session presented by Amy Downey, Senior Compliance Manager for Wolters Kluwer Financial Services, as she gives us an in-depth look at how to analyze compliance regulations in order to improve your mortgage strategy.
• Protecting Your Credit Union from Internal Fraud (Podcast)
  As long as there have been employees working in financial services organizations, there have been instances of internal fraud. With technology, financial institutions today now have more 'touchpoints' with the outside world, with the goal of enhancing customer service or reducing the cost of information integration. However, this also creates new opportunities for compromised systems.

News

• Wolters Kluwer Financial Services Expands Default Servicing Offering to Include Pre-Foreclosure Service (February 28, 2012)
  MINNEAPOLIS – Feb. 28, 2012 – Wolters Kluwer Financial Services announced today that the company has expanded its suite of default servicing solutions to include an outsourced pre-foreclosure service. Designed to help mortgage servicers efficiently manage their pre-foreclosure processes, the service helps them to build a complete case file before they foreclose on a property. As a result, servicers are able to efficiently generate documents necessary to manage the pre-foreclosure process
• Honda FCU Updates Master Disclosure Document with Help from Wolters Kluwer Financial Services (February 14, 2012)
  

  MINNEAPOLIS – (February 14, 2012) –  Wolters Kluwer Financial Services announced today that Honda Federal Credit Union (Honda FCU) has selected the company to help update its master disclosure document quickly and in compliance with state and federal requirements.
  

• Wolters Kluwer Financial Services Enhances ComplianceOne (December 9, 2010)
  Company Adds Several Features and Functionalities to Help Banks and Credit Unions Address Changing Compliance and Business Requirements.
• Wolters Kluwer Financial Services and NAFCU Services Offer Free Podcast to Help Credit Unions Meet the Jan. 1 Deadline for Privacy Changes (November 17, 2010)
  WASHINGTON — NAFCU Services Corporation (www.nafcu.org/nafcuservices) today announced the availability of a new podcast that outlines changes in privacy forms that will be required for all credit unions by January 1, 2011, if they want to maintain a safe harbor for compliance.
• NAFCU Services Corp. Expands Partnership with Wolters Kluwer Financial Services to Include Consumer Lending Solutions (April 27, 2010)
  MINNEAPOLIS –  Wolters Kluwer Financial Services announced today NAFCU ServicesCorporation has expanded its Preferred Partner relationship with the company to include its consumer lending and deposit solutions in addition to its member business lending products.

Contact Wolters Kluwer Financial Services

Matt Haupert | 320-240-5214
www.WoltersKluwerFS.com
MattHaupert@wolterskluwercom