6 behaviors of a servant leader
There is something about the servant style of leadership that sticks. The leaders that embody this style remain fixed in your memory and are top-of-mind when recalling past effective bosses.
Is it their charisma or ability to motivate that makes them stand out? Marcel Schwantes, principal and founder of Leadership From the Core, writes that it comes down to several different factors, which he narrows down to six. They include:
- They help create meaningful work. "When people feel good about their work, it not only fuels business outcomes like productivity and profitability, it also lowers stress and causes less burnout," Schwantes writes.
- They let others shine. When you give others their due glory, it helps boost their confidence. A true leader's validation should come from within.
- They lead from the heart. In other words, make sure you lead from a place of integrity.
- They meet the needs of others. To measure how you're doing in this area, Schwantes provides some possible questions: "Do my employees know what is expected of them at work?" and "Have my top performers received recognition or praise for doing good work?"
- They give and receive feedback regularly. You will win people over by creating a transparent workplace.
- They share their power. When you place people in leadership roles where they will be stretched and developed (sharing your own power), you gain more loyal, committed employees.
As we work to further develop these six behaviors, it is also worth measuring yourself up to them – you may find you're a better leader than you think.
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About the Author
B. Dan Berger became NAFCU president and CEO on Aug. 1, 2013. He was promoted to executive vice president of government affairs in July 2009 after joining NAFCU in January 2006 as senior vice president of government affairs overseeing five divisions including legislative affairs, regulatory affairs, research/economics, regulatory compliance and political affairs/PAC.