Recent Q&As - November 2019

Comprehensive Q&A generated from member credit union inquiries this month.

  • A member, who has a mortgage loan secured by a first lien on her principal residence, contacts a credit union through the online banking portal alleging the credit union did not properly credit her periodic payment. Has the credit union received a notice of error that triggers the requirements in section 1024.35?
  • Is a federal credit union allowed to use a tradename in its advertisements?

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