Regulation E Errors – Procedural Requirements

Written by Nick St. John, NCCO, NCBSO, Regulatory Compliance Counsel, NAFCU

The federal financial regulators have put a spotlight on Regulation E’s error resolution provisions in recent months. The Consumer Financial Protection Bureau’s (CFPB) Summer 2021 Supervisory Highlights discusses deficiencies the bureau has identified with financial institutions’ compliance with section 1005.11, which contains Regulation E’s requirements for investigating alleged errors.

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