Musings from the CU Suite

Nov 21, 2013

JPMorgan Chase, Billions, and Reputation Risk

By Anthony Demangone

By now, you've heard the news. JPMorgan Chase agreed to pay serious money to settle things with DOJ.

Serious money. How much is $13 billion?  In 2012, the entire credit union industry increased its net worth by $8.5 billion. That should put things in perspective. 

Now, JPMorgan Chase has some serious reputation concerns. Case in point, JPMorgan Chase decided to have a hashtag event recently. Let's just say it didn't go as planned...

ASK-Jpm

Ouch. 

So, here are the questions of the day. 

  1. Imagine something like this is directed at your credit union.  How do you react?
  2. Better yet, what must you do to prevent something like this?

Your reputation.  How much is it worth?  $13 billion?

Have a great weekend, guys.Â