Watch out for that monkey...
Written by Anthony Demangone
Somewhere, within NAFCU's halls, Fred Becker is smiling. Â Because this management articleÂ (Harvard Business Review) might just be his favorite. Â If you don't want to spring for the purchase, the authors also wrote this magazine articleÂ (Bloomberg Business Week)Â based on the original.Â
In short, within any organizations, there are problems. Â It could be a thorny decision. Or how to properly launch of a new product or service. Â In the article, the authors describe problems or projects as "monkeys." Â Most organizations have quite a few monkeys, it would seem. Â NAFCU surely does. Â I'd be surprised if your credit union doesn't have a few as well.Â
Too many managers, the article argues, allow monkeys that belong to subordinates, to leap onto their desks. Â The subordinate's problem is now their problem.Â
You're racing down the hall. An employee stops you and says, "We've got a problem." You assume you should get involved but can't make an on-the-spot decision. You say, "Let me think about it."
You've just allowed a "monkey" to leap from your subordinate's back to yours.Â You'reÂ now working for yourÂ subordinate. Take on enough monkeys, and you won't have time to handle yourÂ realÂ job: fulfilling your own boss's mandates and helping peers generate business results.
How do you return the monkeys to their rightful owners? Â The magazine article shows you how.Â Â Â
Now, not all monkeys are bad. Â Here's a picture of one of my favorites. Â
Have a great week, guys!