Member Loyalty Through the Ages: Generational Payment Trends

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About the Webinar

Join our discussion about emerging trends in loyalty in our pandemic-impacted environment. We'll be breaking down key payment trends by generation so you can most effectively serve every demographic of your membership. You will learn:

  • How COVID accelerated changes in consumer preferences 
  • Why the digital-first consumer engagement model is becoming mainstream
  • What next-gen award choices consumers are looking for

Watch the Webinar On-Demand

Presented By

Mladen Vladic
Mladen Vladic

Head of Loyalty Services | FIS

Mladen leads a team of loyalty solution experts that are responsible for overseeing implementation, program set up, financial reporting and ongoing program support for over 3,500 financial institution and merchant clients currently utilizing FIS Loyalty products. Mladen’s team also works hand in hand with financial institutions and merchants to show what their client base really wants in their loyalty program and uses data to provide the best recommendation.